Telediagnosis, function - GF82.95-P-2008PM

MODELS 203.0 /2 /7 with CODE (359) TELE AID emergency call system, lowcost 

The vehicle has MB Telematics services:

• Roadside assistance call (Telediagnosis, Roadside Assistance)
• MB information call

Roadside assistance call (Telediagnosis, Roadside Assistance) 

The telediagnosis service allows the user to get in contact with the service center, such as in the event of a problem with the vehicle. The service center can then use additional vehicle-specific data to make a remote diagnosis of the situation, and based on its findings, initiate appropriate assistance measures. The MB-Info and breakdown assistance button group (S93/6) is used to automatically send an SMS to the service center.

During a roadside assistance call, the following data are automatically transmitted:

• Vehicle position
• Customer identification data
• Vehicle identification data
• Status data
• Error code

The service center can also request subsequent transmission of additional vehicle status data and fault codes from the emergency call system control unit (N123/4) by SMS. After the service center has evaluated these data, it will place a call to the vehicle. In this way, the exact situation and further service steps can be discussed and agreed on by the driver and the service center.

Status reports 

The status messages are output on the display of the following components:

• Radio (A2)
• COMAND operating, display and control unit (A40/3) with code (528) HIGH Class USA
• COMAND operating, display and control unit (A40/3) with code (530) APS USA (with navigation)
• Multifunction display (A1p13) in the instrument cluster (A1)