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Home >> Mazda >> 2024 >> 3 Carbon Turbo, 4D Hatchback >> Repair and Diagnosis >> Accessories & Equipment >> Infotainment >> On-Board Diagnostic - Connectivity Master Unit (2 Of 3) >> DTC B1A30-2B: Commander Switch Is Stuck On >> Diagnostic Procedure

Diagnostic Procedure

DTC B1A30-2B: (CONNECTIVITY MASTER UNIT) DIAGNOSTIC PROCEDURE

Step Inspection Results Action
1 VERIFY COMMANDER SWITCH CONDITION 
  • Visually inspect each switch of the commander switch.
  • Are there any switches in the commander switch that are stuck in a pressed condition?
Yes Release the stuck switch.
  • If foreign matter is caught, remove it if possible.
  • The stuck switch and adjacent switch are operated any number of times.

If the stuck switch is released  :
  • Go to the next step.

If the stuck switch is not released 
No Go to the next step.
2 VERIFY COMMANDER SWITCH MALFUNCTION 
  • Switch the ignition ON (engine off)/main power ON (READY off).
  • Verify the commander switch operation using the [Touch Pad/Commander Inspection] using the diagnostic assist function. (See DIAGNOSTIC ASSIST FUNCTION [CONNECTIVITY MASTER UNIT] .)
  • Is the commander switch operating normally?
Yes Go to the next step.
No Perform the symptom troubleshooting procedure [OPERATION USING COMMANDER SWITCH NOT POSSIBLE] of the connectivity master unit (CMU).
(See OPERATION USING COMMANDER SWITCH NOT POSSIBLE .)
  • If the malfunction recurs, replace the commander switch and perform the repair completion verification. (Refer to the COMMANDER SWITCH REMOVAL/INSTALLATION in the service information)
Repair completion verification 1 VERIFY THAT VEHICLE IS REPAIRED 
  • Install/connect the part removed/disconnected during the troubleshooting procedure.
  • Clear the DTC recorded in the memory. (Refer to the CLEARING DTC in the service information)
  • Switch the main power ON (READY off or on) and wait for 3 min or more. (e-SKYACTIV EV/e-SKYACTIV R-EV)
  • Perform the DTC inspection for the connectivity master unit (CMU). (Refer to the DTC INSPECTION in the service information)
  • Is the same Pending DTC present?
Yes Refer to the controller area network (CAN) malfunction diagnosis flow to inspect for a CAN communication error.
(Refer to the MALFUNCTION DIAGNOSIS FLOW [CONTROLLER AREA NETWORK (CAN)] in the service information)
If the CAN communication is normal, perform the diagnosis from Step 1.
No Go to the next step.
Repair completion verification 2 VERIFY IF OTHER DTCs ARE DISPLAYED 
  • Perform the DTC inspection. (Refer to the DTC INSPECTION in the service information)
  • Is a DTC displayed?
Yes Repair the malfunctioning location according to the applicable DTC troubleshooting.
No DTC troubleshooting completed.