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Vehicle Has Poor Wave Signal Reception Sensitivity: Outline

VEHICLE HAS POOR WAVE SIGNAL RECEPTION SENSITIVITY (TELEMATICS COMMUNICATION SYSTEM) DESCRIPTION AND POSSIBLE CAUSE

Description  
  • The out of range or a low radio wave strength level is displayed even though the vehicle is in a good radio signal reception area.
  • The signal strength is always displayed as out of range even if the vehicle is moving.
Possible cause  
  • Malfunction in wiring harness (including connector/terminal) between TEL antenna No. 1 and telematics communication unit
  • Malfunction in wiring harness (including connector/terminal) between TEL antenna No. 2 and telematics communication unit
  • TEL antenna No. 1 malfunction
  • TEL antenna No. 2 malfunction
  • Telematics communication unit malfunction
G16795194Courtesy of MAZDA MOTORS CORP.
1 Telematics communication unit
2 TEL antenna No. 1
3 TEL antenna No. 2