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Home >> Mazda >> 2021 >> CX-9 Touring, AWD >> Repair and Diagnosis >> Accessories & Equipment >> Gauges & Instrument Panels >> Symptom Troubleshooting - Instrument Cluster >> Active Driving Display Does Not Operate >> Diagnostic Procedure

Diagnostic Procedure

ACTIVE DRIVING DISPLAY DOES NOT OPERATE DIAGNOSTIC PROCEDURE

Step Inspection Action
1 VERIFY ACTIVE DRIVING DISPLAY SETTING
  • Verify the "Active Driving Display" setting for the active driving display using the center display.
  • Is the setting ON?
Yes Go to the next step.
No Switch the setting to ON.
2 VISUALLY INSPECT ACTIVE DRIVING DISPLAY
  • Switch the ignition ON (engine on).
  • Visually inspect the active driving display for damage.
  • Is the active driving display normal?
Yes Go to the next step.
No Replace the active driving display.
(See ACTIVE DRIVING DISPLAY REMOVAL/INSTALLATION .)
3 DETERMINE IF MALFUNCTION CAUSE IS ACTIVE DRIVING DISPLAY
Yes
NOTE:
  • By re-connecting the negative battery terminal, the angle correction function for the combiner is implemented and the malfunction can be considered corrected.
Troubleshooting completed (explain the contents of the servicing to the customer).
No Go to the next step.
4 INSPECT ACTIVE DRIVING DISPLAY
Yes Go to the next step.
No Replace the active driving display.
(See ACTIVE DRIVING DISPLAY REMOVAL/INSTALLATION .)
5 VERIFY IF MALFUNCTION CAUSE IS CORRECTED
  • Is the active driving display operating normally?
Yes Troubleshooting completed (explain the contents of the servicing to the customer).
No Replace the instrument cluster.
(See INSTRUMENT CLUSTER REMOVAL/INSTALLATION .)