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Home >> Mazda >> 2021 >> CX-5 Sport, FWD >> Repair and Diagnosis >> External Pages >> Different variant/trim >> Section 28 (Symptom Troubleshooting - Automatic Transaxle (GW6A-El, GW6AX-El)) >> Excessive Shift Shock From N To D Or N To R Position >> Diagnostic Procedure

Diagnostic Procedure

WARNING: This page is about a different variant/trim than selected.
NOTE:
  • If a DTC is stored in the PCM, the malfunction may be resolved by repairing the malfunctioning location.
EXCESSIVE SHIFT SHOCK FROM N TO D OR N TO R POSITION (GW6A-EL, GW6AX-EL) DIAGNOSTIC PROCEDURE

Step Inspection Results Action
1 VERIFY MALFUNCTION SYMPTOM
  • Is the malfunction symptom (shift shock/shifting time) at the same level compared to a vehicle of the same model?
Yes Symptom troubleshooting is completed.
No Go to the next step.
2 PERFORM ON-BOARD DIAGNOSTIC TO VERIFY HYDRAULIC PRESSURE SWITCH OPERATION PRESSURE
  • Is the operation pressure normal?
Yes Go to the next step.
No Replace the control valve body.
(See CONTROL VALVE BODY REMOVAL/INSTALLATION .)
3 PERFORM INITIAL LEARNING, N TO D POSITION LEARNING, AND N TO R POSITION LEARNING
  • Perform the Initial Learning. (See INITIAL LEARNING .)
  • Perform N to D position learning using the following procedure:
    1. The ATF temperature is 30 °C {86 °F} or more.
    2. Shift the selector lever from P position to N position.
    3. Shift the selector lever from N position to D position and wait for 5 s or more while holding the lever in the D position.
    4. Shift the selector lever from D position to N position and wait for 5 s or more while holding the lever in the N position.
    5. Perform the procedures (3) to (4) above ten times.
  • Perform N to R position learning using the following procedure:
    1. The ATF temperature is 60 °C {140 °F} or more.
    2. Shift the selector lever from P position to N position.
    3. Shift the selector lever from N position to R position and wait for 5 s or more while holding the lever in the R position.
    4. Shift the selector lever from R position to N position and wait for 5 s or more while holding the lever in the N position.
    5. Perform the procedures (3) to (4) above ten times.
  • Does the symptom disappear?
Yes Symptom troubleshooting is completed.
No Go to the next step.
4 INSPECT ENGINE CONTROL SYSTEM FOR MALFUNCTION
Yes Repair or replace any malfunctioning parts according to the inspection result.
No Go to the next step.
5 INSPECT SIGNAL PARTS FOR MALFUNCTION
Yes Repair or replace any malfunctioning parts according to the inspection result.
No Go to the next step.
6 INSPECT ENGINE MOUNT/SUSPENSION FOR POOR TIGHTENING
  • Is there any malfunction?
Yes Repair or replace any malfunctioning parts according to the inspection result.
 
(See ENGINE REMOVAL/INSTALLATION [VIN Y] .)
No Symptom troubleshooting is completed.