Symptom Troubleshooting

WARNING: This page is about a different car, the 2020 Mazda CX-30. However, it is still accessible from the selected car via links, so may be relevant.

SYMPTOM TROUBLESHOOTING REFERENCE [SECURITY AND LOCKS (US)]

No.	Troubleshooting item	Description
1	DOOR LOCK DOES NOT OPERATE (See DOOR LOCK DOES NOT OPERATE [SECURITY AND LOCKS (US)] .)	All doors cannot be locked/unlocked using the door lock switch. All doors cannot be locked/unlocked using the auto door lock.
2	LIFTGATE DOES NOT OPEN (See LIFTGATE DOES NOT OPEN [SECURITY AND LOCKS] .)	Liftgate does not open even if liftgate opener switch is pressed
3	ADVANCED KEYLESS ENTRY SYSTEM DOES NOT OPERATE (See ADVANCED KEYLESS ENTRY SYSTEM DOES NOT OPERATE [SECURITY AND LOCKS (US)] .)	Cannot unlock even if door release touch sensor is touched. Cannot lock even if door lock touch sensor is touched.
4	OPERATION USING REMOTE TRANSMITTER BUTTON NOT POSSIBLE (See OPERATION USING REMOTE TRANSMITTER BUTTON NOT POSSIBLE [SECURITY AND LOCKS] .)	The door lock/unlock operation using the remote transmitter button is not possible. The liftgate open operation using the remote transmitter button is not possible.
5	ANSWER-BACK BUZZER DOES NOT SOUND (See ANSWER-BACK BUZZER DOES NOT SOUND [SECURITY AND LOCKS] .)	The keyless beeper is not activated when door lock/unlock operation is performed using the remote transmitter button.
6	FUEL-FILLER LID CANNOT BE LOCKED/UNLOCKED (See FUEL-FILLER LID CANNOT BE LOCKED/UNLOCKED [SECURITY AND LOCKS] .)	The fuel-filler lid cannot be locked or unlocked.
7	PUSH BUTTON START SYSTEM DOES NOT OPERATE (See PUSH BUTTON START SYSTEM DOES NOT OPERATE [SECURITY AND LOCKS] .)	When the push button start is pressed, the ignition cannot be switched to ACC or ON (engine off).