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Seat Warmer Does Not Operate When Turning Ignition On While Cabin Temperature And/Or Seat Is Warm B1030:13, B1032:13 (09-044/22)

Publication date: 2025-01-21
Reference number: 09-044/22
Supersedes refnos: 09-005/25, 09-012/23

SEAT WARMER DOES NOT OPERATE WHEN TURNING IGNITION ON WHILE CABIN TEMPERATURE AND/OR SEAT IS WARM B1030:13, B1032:13

SEAT WARMER DOES NOT OPERATE WHEN TURNING IGNITION ON WHILE CABIN TEMPERATURE AND/OR SEAT IS WARM B1030:13, B1032:13

TECHNICAL SERVICE BULLETIN

Reference Number(s): 09-005/25, Date of Issue:  January 21, 2025
MAZDA: 2019-2023 Mazda3; 2019-2022 Mazda3; 2020-2023 CX-30
Superceded Bulletin(s): 09-012/23, Date of Issue:  07/10/23, 03/22/23 and 02/09/23, 09-044/22, Date of Issue:  11/15/22

BULLETIN NOTES

This bulletin supersedes the previously issued bulletin(s) listed below. The changes are noted in Red.

PREVIOUSLY ISSUED BULLETIN LIST

Previous TSBs: Date(s) Issued:
09-012/23 07/10/23, 03/22/23 and 02/09/23
09-044/22 11/15/22

APPLICABLE MODEL(S)/VINS

2019-2023 Mazda3 (Japan built) vehicles with VINs lower than JMI BP**** ** 604379 (Produced before Oct. 1, 2022)

2019-2022 Mazda3 (Mexico built) vehicles with VINs lower than 3MZ BP**** ** 317705 (Produced before Oct. 4, 2022)

2020-2023 CX-30 vehicles with VINs lower than 3MV DM**** ** 500022 (Produced before Oct. 4, 2022)

NOTE: This service information applies to vehicles equipped with seat warmers.

DESCRIPTION

Some customers may complain that the seat warmer does not operate when turning the ignition on while the seat is warm but when turning the ignition off then on again, the seat warmer begins to operate appropriately. DTCs "B1030:13" and/or "B1032:13" are stored. This is caused by the seat warmers fail-safe mode which prevents it from working during the initial drive cycle. To correct this issue, the seat warmer has been modified to optimize the temperature control.

Customers having this concern should have their vehicle repaired using the following repair procedure.

REPAIR PROCEDURE

  1. Verify the customer concern.
  2. Remove the front seat cushion trim and the front seat back trim for both the driver and passenger seats according to the instructions in MGSS.
    • Mazda3
      • FRONT SEAT BACK TRIM REMOVAL/INSTALLATION
      • FRONT SEAT CUSHION TRIM REMOVAL/INSTALLATION
    • CX-30
    • FRONT SEAT BACK TRIM REMOVAL/INSTALLATION
    • FRONT SEAT CUSHION TRIM REMOVAL/INSTALLATION
  3. Replace the seat warmer unit of the seat cushion side for both the driver and passenger seats according to the following steps.
    1. Remove the heater mat gently while using a hair dryer or an iron to warm up the adhesive parts (1).
      G16889268
      G16889269
      NOTE: If the adhesive surface is not warmed up sufficiently, the urethane pad may be damaged (example image below).
      G16889270
    2. Remove the 5 release papers on the seat warmer unit, then apply it to the urethane pad along the markings on the pad (Refer to the procedure below).
      NOTE: Align with the seat warmer and the markings on the urethane pad.

      Marking A:  DO NOT cover the marking with the adhesive tape on the seat warmer unit.

    G16889271

    Good

    G16889272

    No Good

    G16889273

    No Good

    Marking B:  Apply the edge the adhesive tape of the set warmer unit on the marking.

    G16889274

    Good

    G16889275

    No Good

    G16889276

    No Good

    NOTE: Location of the markings on the urethane pad
    G16889277
    NOTE: Pulling-over potions (1) of the seat warmer unit must be in the through hole of the cushion pad (2). DO NOT pull the seat warmer unit tightly so that the unit is not stretched.
    G16889278
    G16889279
  4. Replace the seat warmer unit of the seat back side for both the driver and passenger seats according to the following steps.
    1. Cut the band (1) fixed with the wire (2) of the seat warmer unit.
      G16889280
    2. Remove the heater mat gently while using a hair dryer or an iron to warm up the adhesive parts (1).
      G16889281
      G16889282
      NOTE: If the adhesive surface is not warmed up sufficiently, the urethane pad may be damaged.
    3. Remove the three release papers on the seat warmer unit, and then apply it to the urethane pad according to the markings on the pad (Refer to the procedure below).
    NOTE: Align with the seat warmer and the markings on the urethane pad.

    Marking A:  DO NOT cover the marking with the adhesive tape on the seat warmer unit.

    G16889283

    Good

    G16889284

    No Good

    G16889285

    No Good

    Marking B:  Apply the edge the adhesive tape of the set warmer unit on the marking.

    G16889286

    Good

    G16889287

    No Good

    G16889288

    No Good

    NOTE: Location of the markings of the urethane pad
    G16889289
    G16889290
    NOTE: Pulling-over portions (1) of the seat warmer unit must be in the through hole of the cushion pad (2). DO NOT tightly pull the seat warmer unit so it's not stretched.
    G16889291
    G16889292
  5. Install the front seat cushion trim and the front seat back trim for both the driver and passenger side seats in the reverse order of removal.
  6. Verify the repair.

PARTS INFORMATION

Vehicles equipped with power seat adjuster:

PARTS INFORMATION

Model Part Number Description Qty. Notes
Mazda3 BDEM-88-121 HEATER-ST 1 For Driver Seat Bottom
BDGJ-88-121A HEATER-ST 1 For Passenger Seat Bottom
BDGG-88-122A HEATER-ST 2 For Driver & Passenger Seat Back
CX-30 BDEM-88-121 HEATER-ST 1 For Driver Seat Bottom
D41V-88-121 HEATER-ST 1 For Passenger Seat Bottom
DFS6-88-122 HEATER-ST 2 For Driver & Passenger Seat Back

Vehicles equipped with manual seat adjuster:

PARTS INFORMATION

Model Part Number Description Qty. Notes
Mazda3 BDGJ-88-121A HEATER-ST 1 For Driver Seat Bottom
BDEM-88-121 HEATER-ST 1 For Passenger Seat Bottom
BDGG-88-122A HEATER-ST 2 For Driver & Passenger Seat Back
CX-30 D41V-88-121 HEATER-ST 1 For Driver Seat Bottom
BDEM-88-121 HEATER-ST 1 For Passenger Seat Bottom
DFS6-88-122 HEATER-ST 2 For Driver & Passenger Seat Back
NOTE: B25H-88-244 can be substituted with multi-purpose zip-ties at the following specifications:
G16889293

Length = 120 - 150 mm {4.7 - 5.9 inch} Width = 2.5 - 3.5 mm {0.1 - 0.13 inch} Material: Nylon 66 (Polyamide 66)

Replacement parts location:

G16889294

WARRANTY INFORMATION

NOTE:
  • This warranty information applies only to verified customer complaints on vehicles eligible for warranty repair.
  • This repair will be covered under Mazda's New Vehicle Limited Warranty term.
  • Additional diagnostic time cannot be claimed for this repair.
WARRANTY INFORMATION

Warranty Type W
Symptom Code 61
Damage Code 9W
Part Number Main Cause ****-88-121*
Quantity 1
Operation Number/Labor Hours: With Power Seat - XXW7XBRX/2.5 Hrs.
Without Power Seat - XXW7XDRX/2.6 Hrs.
NOTE:
  • Enter C-rings in Related Parts, if replacing.
  • If using multi-purpose zip-ties, claim them as a sublet expense with sublet code "H9".