Troubleshooting Procedure

WARNING: This page is about a different car, the 2016 Mazda CX-5. However, it is still accessible from the selected car via links, so may be relevant.

Fig 1: Troubleshooting Procedure Chart

Courtesy of MAZDA MOTORS CORP.

Repair order form

Fig 2: Repair Order Form (1 Of 2)

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Fig 3: Repair Order Form (2 Of 2)

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Action for Non-repeatable Malfunction

If the malfunction does not recur, verify the malfunction cause by performing the following actions:
- Based on the repair order form, attempt to drive the vehicle or perform tests to replicate the malfunction, record the data (such as PCM circuit voltage) at that time, and detect the malfunction cause.
- Shake the wiring harness or connector of the electrical component which is suspected to be the cause of the malfunction, and inspect for malfunction or occurrence of any DTCs.
Fig 4: Shaking Wiring Harness And Connector Of Electrical Component
Courtesy of MAZDA MOTORS CORP.
Inspect the female terminals on the connector of the electric component which is suspected to be the cause of the malfunction for poor connection.

Fig 5: Inspecting Female Terminals On Connector Of Electric Component
Courtesy of MAZDA MOTORS CORP.