Diagnostic Procedure

WARNING: This page is about a different car, the 2016 Mazda CX-5. However, it is still accessible from the selected car via links, so may be relevant.

Step	Inspection		Action
1	VERIFY MALFUNCTION SYMPTOM Switch the ignition to ACC or ON (engine off or on). Press the TALK button on the steering switch. Is voice recognition guidance voice output?	Yes	System is normal.
1		No	Replace the CMU, then go to the next step. (See CONNECTIVITY MASTER UNIT (CMU) REMOVAL/INSTALLATION .)
2	VERIFY IF MALFUNCTION CAUSE IS CORRECTED Switch the ignition to ACC or ON (engine off or on). Press the TALK button on the steering switch. Is voice recognition guidance voice output?	Yes	Troubleshooting completed (explain the contents of the servicing to the customer).
2		No	Verify the malfunction symptom in the symptom troubleshooting chart and perform the other applicable malfunction diagnosis. (See SYMPTOM TROUBLESHOOTING [ENTERTAINMENT SYSTEM [WITH CENTER DISPLAY]] .)