Troubleshooting Diagnostic Procedure

WARNING: This page is about a different car, the 2016 Mazda CX-5. However, it is still accessible from the selected car via links, so may be relevant.

Intention of troubleshooting procedure

Step 1
- Verify if malfunctioning part is PCM.
Step 2
- Verify that there are no other malfunctions.

STEP	INSPECTION	RESULTS	ACTION
1	PURPOSE: VERIFY RELATED REPAIR INFORMATION AVAILABILITY Verify related Service Bulletins and/or on-line repair information availability. Is any related repair information available?	Yes	Perform repair or diagnosis according to the available repair information. If the vehicle is not repaired, go to the next step.
1		No	Go to the next step.
2	PURPOSE: PERFORM DTC INSPECTION AND VERIFY IF MALFUNCTIONING PART IS PCM Clear the DTC from the PCM memory using the M-MDS. (See CLEARING DTC [SKYACTIV-G 2.0, SKYACTIV-G 2.5] .) Perform the KOER self test. (See KOEO/KOER SELF TEST [SKYACTIV-G 2.0, SKYACTIV-G 2.5] .) Is the same DTC present?	Yes	Replace the PCM, then go to the next step. (See PCM REMOVAL/INSTALLATION [SKYACTIV-G 2.0, SKYACTIV-G 2.5] .)
2		No	Go to the next step.
3	PURPOSE: VERIFY IF THERE IS ANY OTHER MALFUNCTION Is any other DTC or pending code stored?	Yes	Go to the applicable DTC inspection. (See DTC TABLE [SKYACTIV-G 2.0, SKYACTIV-G 2.5] .)
3		No	DTC troubleshooting completed.