Diagnostic Procedure

WARNING: This page is about a different car, the 2016 Mazda CX-5. However, it is still accessible from the selected car via links, so may be relevant.

STEP	INSPECTION		ACTION
1	VERIFY FREEZE FRAME DATA (MODE 2)/SNAPSHOT DATA HAS BEEN RECORDED Has the FREEZE FRAME DATA (Mode 2)/snapshot data been recorded?	Yes	Go to the next step.
1		No	Record the FREEZE FRAME DATA (Mode 2)/snapshot data on the repair order, then go to the next step.
2	VERIFY RELATED REPAIR INFORMATION AVAILABILITY Verify related Service Bulletins and/or on-line repair information availability. Is any related repair information available?	Yes	Perform repair or diagnosis according to the available repair information. If the vehicle is not repaired, go to the next step.
2		No	Go to the next step.
3	VERIFY RELATED PENDING CODE AND/OR DTC Switch the ignition off, then ON (engine off). Perform the Pending Trouble Code Access Procedure and DTC Reading Procedure. (See ON-BOARD DIAGNOSTIC TEST [SKYACTIV-G 2.0, SKYACTIV-G 2.5] .) Are any other PENDING CODEs and/or DTCs present?	Yes	Go to the applicable PENDING CODE or DTC inspection. (See DTC TABLE [SKYACTIV-G 2.0, SKYACTIV-G 2.5] .)
3		No	Go to the next step.
4	INSPECT NON-GENUINE ACCESSORY FOR MALFUNCTION Remove any non-genuine accessory. Clear the DTC from the PCM memory using the M-MDS. (See AFTER REPAIR PROCEDURE [SKYACTIV-G 2.0, SKYACTIV-G 2.5] .) Perform the KOER self test. (See KOEO/KOER SELF TEST [SKYACTIV-G 2.0, SKYACTIV-G 2.5] .) Is the PENDING CODE for this DTC present?	Yes	Go to the next step.
4		No	Explain to the customer that the vehicle is normal. Go to Step 8.
5	VERIFY STORED DTC IN INSTRUMENT CLUSTER Switch the ignition off, then ON (engine off). Retrieve the instrument cluster DTC using the M-MDS. (See DTC INSPECTION [INSTRUMENT CLUSTER] .) Are any DTCs present?	Yes	Go to the applicable DTC inspection. (See DTC TABLE [INSTRUMENT CLUSTER] .)
5		No	Go to the next step.
6	INSPECT FUEL GAUGE SENDER UNIT Switch the ignition off. Inspect the fuel gauge sender unit. (See FUEL GAUGE SENDER UNIT INSPECTION [2WD] .) (See FUEL GAUGE SENDER UNIT INSPECTION [AWD] .) Is there any malfunction?	Yes	Replace the fuel gauge sender unit, then go to the next step. (See FUEL PUMP UNIT DISASSEMBLY/ASSEMBLY [SKYACTIV-G 2.0, SKYACTIV-G 2.5] .)
6		No	Go to the next step.
7	VERIFY DTC TROUBLESHOOTING COMPLETED Always reconnect all disconnected connectors. Clear the DTC from the PCM memory using the M-MDS. (See AFTER REPAIR PROCEDURE [SKYACTIV-G 2.0, SKYACTIV-G 2.5] .) Perform the KOER self test. (See KOEO/KOER SELF TEST [SKYACTIV-G 2.0, SKYACTIV-G 2.5] .) Is the PENDING CODE for this DTC present?	Yes	Repeat the inspection from Step 1. If the malfunction recurs, replace the PCM. (See PCM REMOVAL/INSTALLATION [SKYACTIV-G 2.0, SKYACTIV-G 2.5] .) Go to the next step.
7		No	Go to the next step.
8	VERIFY AFTER REPAIR PROCEDURE Perform the "AFTER REPAIR PROCEDURE". (See AFTER REPAIR PROCEDURE [SKYACTIV-G 2.0, SKYACTIV-G 2.5] .) Are any DTCs present?	Yes	Go to the applicable DTC inspection. (See DTC TABLE [SKYACTIV-G 2.0, SKYACTIV-G 2.5] .)
8		No	DTC troubleshooting completed.