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Home >> Mazda >> 2017 >> CX-5 Grand Select, FWD >> Repair and Diagnosis >> External Pages >> Different car >> Section 34 (On-Board Diagnostic - Electric Power Steering) >> DTC U0423-00: Can System Communication Error >> Diagnostic Procedure

Diagnostic Procedure

WARNING: This page is about a different car, the 2016 Mazda CX-5. However, it is still accessible from the selected car via links, so may be relevant.
Step Inspection Action
1 INSPECT FOR INSTRUMENT CLUSTER MALFUNCTION 
Yes Go to applicable DTC inspection.
(See DTC TABLE [INSTRUMENT CLUSTER] .)
DTC troubleshooting completed, then go to the next step.
No Go to the next step.
2 VERIFY EPS STATUS 
  • Start the engine.
  • Turn the steering wheel to the right and left.
  • Is the assist force generated?
Yes Go to the Step 3.
No Using the M-MDS, perform the tachometer inspection.
(See INSTRUMENT CLUSTER INSPECTION .)
If the tachometer is abnormal, inspect for the PCM malfunction and the related wiring harnesses.
(See ON-BOARD DIAGNOSTIC TEST [SKYACTIV-G 2.0, SKYACTIV-G 2.5] .)
If the PCM and related wiring harnesses are normal, replace the instrument cluster
(See INSTRUMENT CLUSTER REMOVAL/INSTALLATION .)
Inspection/replacement completed, then go to the next step.
3 VERIFY THAT THE SAME DTC IS NOT PRESENT 
Yes Repeat the inspection from Step 1.
If the malfunction recurs, replace the EPS CM, then go to the next step.
(See STEERING WHEEL AND COLUMN REMOVAL/INSTALLATION .)
No Go to the next step.
5 VERIFY THAT NO OTHER DTCS ARE PRESENT 
  • Are any other DTCs output?
Yes Go to the applicable DTC inspection.
(See ELECTRIC POWER STEERING (EPS) ON-BOARD DIAGNOSIS [ELECTRIC POWER STEERING (EPS)] .)
No DTC troubleshooting completed.