Symptom Troubleshooting Item Table [Security And Locks]

WARNING: This page is about a different car, the 2017 Mazda 3. However, it is still accessible from the selected car via links, so may be relevant.

Verify the malfunctioning symptom and perform malfunction diagnosis according to the applicable item.

Malfunction symptom	Malfunction diagnosis
Door cannot be locked/unlocked using key cylinder	DOOR LOCK DOES NOT OPERATE [SECURITY AND LOCKS]
Door cannot be locked/unlocked using lock knob	DOOR LOCK DOES NOT OPERATE [SECURITY AND LOCKS]
Liftgate/trunk lid does not open even if liftgate/trunk lid opener switch is pressed	ADVANCED KEYLESS ENTRY SYSTEM DOES NOT OPERATE [SECURITY AND LOCKS]
Door cannot be locked/unlocked using request switch	DOOR LOCK DOES NOT OPERATE [SECURITY AND LOCKS] ADVANCED KEYLESS ENTRY SYSTEM DOES NOT OPERATE [SECURITY AND LOCKS]
Door cannot be locked/unlocked using remote transmitter	DOOR LOCK DOES NOT OPERATE [SECURITY AND LOCKS] LOCK/UNLOCK OPERATION NOT POSSIBLE USING REMOTE TRANSMITTER [SECURITY AND LOCKS]
Door cannot be locked/unlocked using door lock switch	DOOR LOCK DOES NOT OPERATE [SECURITY AND LOCKS]
Keyless beeper does not sound	ANSWER-BACK BUZZER DOES NOT SOUND [SECURITY AND LOCKS]
Ignition cannot be switched to ACC or ON (engine off)	PUSH BUTTON START SYSTEM DOES NOT OPERATE [SECURITY AND LOCKS]