LEMON Manuals: Even more car manuals for everyone
Home >> Mazda >> 2017 >> CX-5 Grand Select, FWD >> Repair and Diagnosis >> External Pages >> Different car >> Section 162 (Symptom Troubleshooting - Entertainment System - With Center Display) >> Voice Operation Not Possible [Entertainment System [With Center Display]] >> Notes

Voice Operation Not Possible [Entertainment System [With Center Display]]: Notes

WARNING: This page is about a different car, the 2017 Mazda 3. However, it is still accessible from the selected car via links, so may be relevant.
VOICE OPERATION NOT POSSIBLE (ENTERTAINMENT SYSTEM - WITH CENTER DISPLAY) - DESCRIPTION & POSSIBLE CAUSES

Description VOICE OPERATION NOT POSSIBLE
Voice operation of audio function, communication function, and navigation function is not possible
NOTE:
  • The following applicable voice operations are not possible.
    • Voice operation of audio function
  • Except for USB audio mode, voice operation for specifying, artist name, and album name is not possible
    • If the USB device audio file does not contain song information (artist name, album name), the song information cannot be specified.
    • Hands-free telephone (HF/TEL) voice operation
  • If the connectivity master unit (CMU) cannot read the telephone book, voice operation is not possible.
  • If "Mr./Mrs." is added to a person's name when speaking, normal voice operation is not possible (non-match to name registered in telephone book)
  • If there are several names with similar pronunciation to the name registered in the telephone book, normal voice operation is not possible (John Smith/Juan Smith)
    • If the person's name that is spoken is short, normal voice operation is not possible (Ma/Pa)
Possible Causes
  • Malfunction due to conditions of use
    • Abnormally slow speech
    • Loud speech
      • Difference between language set in the CMU and language used in voice operation
  • Malfunction due to effects of surrounding environment
    • Air from A/C is blown against the microphone
      • Loud road noise, A/C operation sound, external noise
  • Speaker malfunction
  • Audio amplifier unit malfunction (with Bose®)
  • Tuner and amp unit (TAU) malfunction
  • Connector poor contact or terminal damage
  • Microphone malfunction
    • Open circuit in wiring harness between the following terminals
  • CMU terminal 1P and microphone terminal E
  • CMU terminal 1R and microphone terminal D
  • CMU terminal 1S and microphone terminal A
    • CMU terminal 1T and microphone terminal B
    • Short to ground in wiring harness between the following terminals
    • CMU terminal 1P and microphone terminal E
    • Short to power supply in wiring harness between the following terminals
  • CMU terminal 1P and microphone terminal E
    • CMU terminal 1R and microphone terminal D
    • Microphone internal malfunction
  • CMU internal malfunction