Bluetooth® PAIRING NOT POSSIBLE [ENTERTAINMENT SYSTEM [WITH CENTER DISPLAY]]: Notes
WARNING: This page is about a different car, the 2017 Mazda 3. However, it is still accessible from the selected car via links, so may be relevant.
BLUETOOTH® PAIRING NOT POSSIBLE (ENTERTAINMENT SYSTEM - WITH CENTER DISPLAY) - DESCRIPTION & POSSIBLE CAUSES
| Description |
Bluetooth® PAIRING NOT POSSIBLE |
Bluetooth ® enabled device cannot be paired to connectivity master unit (CMU)
NOTE:
- The Bluetooth ® pairing procedure differs depending on the version of the Bluetooth ®-enabled device. Ask the customer in advance what the Bluetooth®-enabled device's version was when the Bluetooth ® pairing was performed.
- If the Bluetooth®-enabled device has an access limitation, the pairing setting cannot be performed. Ask the customer in advance if the Bluetooth®-enabled device has an access limitation.
- A maximum of seven Bluetooth ®-enabled devices can be programmed to one vehicle.
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| Possible Causes |
- Customer's Bluetooth ®-enabled device malfunction
- Incompatible Bluetooth ®-enabled device is used
- Bluetooth ® setting is off
- Radio wave transmission setting including Bluetooth ® radio wave is off
- If the Bluetooth ® pairing has been previously performed, it will be necessary to clear the vehicle data stored in the Bluetooth ®-enabled device and re-program.
- Bluetooth ®-enabled device internal malfunction
- Connector poor contact or terminal damage
- Connectivity master unit (CMU) malfunction
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