Possible cause

WARNING: This page is about a different car, the 2017 Mazda 3. However, it is still accessible from the selected car via links, so may be relevant.

Connector terminal disconnection, poor contact, damage, deformation, corrosion
Instrument cluster power supply voltage or body ground malfunction
Open circuit in wiring harness between connector C-40 and connector C-09
Open circuit in wiring harness between connector C-09 and connector instrument cluster
Connector C-40 malfunction
Connector C-09 malfunction
Instrument cluster malfunction