Diagnostic Procedure

NOTE:

The malfunction may be caused by a non-genuine, after-market electrical component. If a non-genuine, after-market electrical component has been installed and it cannot be determined whether the malfunction cause is due to the non-genuine, after-market electrical component or not, more time may be required to perform the malfunction diagnosis. (See FOREWORD [ENTERTAINMENT SYSTEM [WITH CENTER DISPLAY]] .)

NO VOICE RECOGNITION GUIDANCE VOICE OUTPUT (ENTERTAINMENT SYSTEM - WITH CENTER DISPLAY) DIAGNOSTIC PROCEDURE

Step	Inspection		Action
1	VERIFY AFTER-MARKET ELECTRICAL COMPONENT INSTALLATION CONDITION Verify if a non-genuine, after-market electrical component is installed. Has a non-genuine, after-market electrical component been installed?	Yes	Go to the next step.
1		No	Go to Step 3.
2	VERIFY IF MALFUNCTION CAUSE IS AFTER-MARKET ELECTRICAL COMPONENT INSTALLATION Disconnect the non-genuine, after-market electrical component connectors. Verify if the malfunction symptom recurs as stated by the customer. Does the malfunction recur?	Yes	Go to the next step.
2		No	Explain to the customer that the malfunction occurred due to the after-market electrical component installation.
3	VERIFY MALFUNCTION SYMPTOM Switch the ignition to ACC or ON (engine off or on). Press the TALK button on the steering switch. Is voice recognition guidance voice output?	Yes	System is normal.
3		No	Replace the CMU, then go to the next step. (See CONNECTIVITY MASTER UNIT (CMU) REMOVAL/INSTALLATION .)
4	VERIFY IF MALFUNCTION CAUSE IS CORRECTED Switch the ignition to ACC or ON (engine off or on). Press the TALK button on the steering switch. Is voice recognition guidance voice output?	Yes	Troubleshooting completed (explain the contents of the servicing to the customer).
4		No	Verify the malfunction symptom in the symptom troubleshooting chart and perform the other applicable malfunction diagnosis. (See SYMPTOM TROUBLESHOOTING [ENTERTAINMENT SYSTEM [WITH CENTER DISPLAY]] .)