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Home >> Mazda >> 2017 >> CX-5 Grand Select, FWD >> Repair and Diagnosis >> Accessories & Equipment >> Infotainment >> On-Board Diagnostic - Audio >> DTC: 16-Er12; 26-Er81; CAN SYSTEM COMMUNICATION ERRORS >> Notes

DTC: 16-Er12; 26-Er81; CAN SYSTEM COMMUNICATION ERRORS: Notes

DETECTION CONDITION AND POSSIBLE CAUSES

Description CAN system communication error
Detection condition
  • 16:Er12
    • The audio unit cannot receive CAN signal.
  • 26:Er81
    • The audio unit cannot receive CAN signal from the Bluetooth ® unit.
Fail-safe
  • 16:Er12
    • Not applicable
  • 26:Er81
    • Not applicable
Possible cause
  • Audio unit connector or terminal malfunction
  • Bluetooth ® unit connector or terminal malfunction
  • Connector C-58 connector or terminal malfunction
  • Short to power supply in wiring harness between the following terminals:
    • Audio unit terminal 1O-Bluetooth ® unit terminal Y
  • Short to ground in wiring harness between the following terminals:
    • Audio unit terminal 1Q-Bluetooth ® unit terminal Z
  • Short circuit in the following wiring harnesses:
    • Audio unit terminal 1O-Bluetooth ® unit terminal Y
      • Audio unit terminal 1Q-Bluetooth ® unit terminal Z
  • Open circuit in wiring harness between the following terminals:
    • Bluetooth ® unit terminal Y-Connector C-58
    • Bluetooth ® unit terminal Z-Connector C-58
    • Audio unit terminal 1O-Connector C-58
      • Audio unit terminal 1Q-Connector C-58
  • Bluetooth ® unit malfunction
  • Audio unit malfunction
Fig 1: Audio And Bluetooth Unit Communication Diagram
G11430317Courtesy of MAZDA MOTORS CORP.
CAUTION:
  • When disconnecting the connector, verify that there is no looseness, damage, deformation, corrosion, or poor connection of the connector terminals.