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Home >> Mazda >> 2017 >> CX-5 Grand Select, FWD >> Repair and Diagnosis >> Accessories & Equipment >> Infotainment >> On-Board Diagnostic - Audio >> DTC: 09-Er21; AUDIO UNIT INTERNAL MALFUNCTION >> Diagnostic Procedure

Diagnostic Procedure

DIAGNOSTIC PROCEDURE

Step Inspection Action
1 INSPECT AUDIO UNIT CONNECTOR CONDITION
  • Switch the ignition off.
  • Disconnect the negative battery terminal. (See NEGATIVE BATTERY TERMINAL DISCONNECTION/CONNECTION .)
  • Disconnect the audio unit connector.
  • Inspect the connector engagement and connection condition and inspect the terminals for damage, deformation, corrosion, or disconnection.
  • Is there any malfunctioning part?
Yes Repair or replace the connector, then go to Step 6.
No Go to the next step.
2 INSPECT SPEAKER CONNECTOR CONDITION
  • Disconnect the speaker connector.
  • Inspect the connector engagement and connection condition and inspect the terminals for damage, deformation, corrosion, or disconnection.
  • Is there any malfunctioning part?
Yes Repair or replace the connector, then go to Step 6.
No Go to the next step.
3 INSPECT SPEAKER CIRCUIT FOR SHORT TO GROUND
  • Inspect for continuity between the following wiring harness terminals (wiring harness-side) and body ground.
    • Front door speaker (LH) terminal C
    • Front door speaker (LH) terminal B
    • Front door speaker (RH) terminal C
    • Front door speaker (RH) terminal B
    • Rear door speaker (LH) terminal C
    • Rear door speaker (LH) terminal B
    • Rear door speaker (RH) terminal C
      • Rear door speaker (RH) terminal B
  • Is there continuity?
Yes Refer to the wiring diagram and verify if there is a common connector between the following terminals:
  • Audio unit terminal 1A-Front door speaker (LH) terminal C
  • Audio unit terminal 1C-Front door speaker (LH) terminal B
  • Audio unit terminal 1D-Front door speaker (RH) terminal C
  • Audio unit terminal 1F-Front door speaker (RH) terminal B
  • Audio unit terminal 1S-Rear door speaker (LH) terminal C
  • Audio unit terminal 1U-Rear door speaker (LH) terminal B
  • Audio unit terminal 1V-Rear door speaker (RH) terminal C
  • Audio unit terminal 1X-Rear door speaker (RH) terminal B

    If there is a common connector:

  • Determine the malfunctioning part by inspecting the common connector and the terminal for corrosion, damage, or pin disconnection, and the common wiring harness for a short to ground.
  • Repair or replace the malfunctioning part. If there is no common connector:
  • Repair or replace the wiring harness which has a short to ground.

Go to Step 6.
No Go to the next step.
4 INSPECT SPEAKER CIRCUIT FOR OPEN CIRCUIT
  • Audio unit connector and speaker connector are disconnected.
  • Inspect for continuity between the following terminals (wiring harness-side).
    • Audio unit terminal 1A-Front door speaker (LH) terminal C
    • Audio unit terminal 1C-Front door speaker (LH) terminal B
    • Audio unit terminal 1D-Front door speaker (RH) terminal C
    • Audio unit terminal 1F-Front door speaker (RH) terminal B
    • Audio unit terminal 1S-Rear door speaker (LH) terminal C
    • Audio unit terminal 1U-Rear door speaker (LH) terminal B
    • Audio unit terminal 1V-Rear door speaker (RH) terminal C
      • Audio unit terminal 1X-Rear door speaker (RH) terminal B
  • Is there continuity?
Yes Go to the next step.
No Refer to the wiring diagram and verify if there is a common connector between the following terminals:
  • Audio unit terminal 1A-Front door speaker (LH) terminal C
  • Audio unit terminal 1C-Front door speaker (LH) terminal B
  • Audio unit terminal 1D-Front door speaker (RH) terminal C
  • Audio unit terminal 1F-Front door speaker (RH) terminal B
  • Audio unit terminal 1S-Rear door speaker (LH) terminal C
  • Audio unit terminal 1U-Rear door speaker (LH) terminal B
  • Audio unit terminal 1V-Rear door speaker (RH) terminal C
  • Audio unit terminal 1X-Rear door speaker (RH) terminal B If there is a common connector:
  • Determine the malfunctioning part by inspecting the common connector and the terminal for corrosion, damage, or pin disconnection, and the common wiring harness for an open circuit.
  • Repair or replace the malfunctioning part. If there is no common connector:
  • Repair or replace the wiring harness which has an open circuit.

Go to Step 6.
5 INSPECT SPEAKERS Yes Replace the speaker, then go to the next step.
(See FRONT DOOR SPEAKER REMOVAL/INSTALLATION .)
(See REAR DOOR SPEAKER REMOVAL/INSTALLATION .)
No Go to the next step.
6 VERIFY THAT REPAIRS HAVE BEEN COMPLETED Yes Repeat the inspection from Step 1.
Go to the next step.
No Go to the next step.
7 VERIFY IF OTHER DTCs DISPLAYED
  • Are any other DTCs displayed?
Yes Repair the malfunctioning part according to the applicable DTC troubleshooting.
(See DTC TABLE [AUDIO UNIT] .)
No DTC troubleshooting completed.