Diagnostic Procedure
NO BLUETOOTH® AUDIO AND INTERNET RADIO SOUND [ENTERTAINMENT SYSTEM [WITH CENTER DISPLAY]] - DIAGNOSTIC PROCEDURE
| Step |
Inspection |
Action |
| 1 |
VERIFY MALFUNCTION SYMPTOM
- Switch the ignition to ACC or ON (engine off or on).
- After obtaining the customer's consent, use another mobile device such as a Smartphone or Bluetooth® enabled device and select Bluetooth® audio or Internet radio.
- Is Bluetooth® audio or Internet radio audio output?
|
Yes |
Explain to the customer that there is a malfunction in the mobile device such as a Smartphone or a Bluetooth® enabled device. |
| No |
Go to the next step. |
| 2 |
INSPECT CMU CONNECTOR
- Switch the ignition off.
- Disconnect the negative battery cable. (See NEGATIVE BATTERY CABLE DISCONNECTION/CONNECTION
.)
- Disconnect the CMU connector.
- Inspect the connector engagement and connection condition and inspect the terminals for damage, deformation, corrosion, or disconnection.
- Is the connector normal?
|
Yes |
Replace the CMU, then go to the next step.
(See CONNECTIVITY MASTER UNIT (CMU) REMOVAL/INSTALLATION
.) |
| No |
Repair or replace the connector, then go to the next step. |
| 3 |
VERIFY IF MALFUNCTION CAUSE IS CORRECTED
- Connect the CMU connector.
- Reconnect the negative battery cable. (See NEGATIVE BATTERY CABLE DISCONNECTION/CONNECTION
.)
- Switch the ignition to ACC or ON (engine off or on).
- Using the mobile device such as a Smartphone or the Bluetooth® enabled device when the malfunction occurred, select Bluetooth® audio or Internet radio.
- Is Bluetooth® audio or Internet radio audio output?
|
Yes |
Troubleshooting completed. (Explain the contents of the servicing to the customer.) |
| No |
Verify the malfunction symptom in the symptom troubleshooting chart and perform the other applicable malfunction diagnosis.
(See SYMPTOM TROUBLESHOOTING [ENTERTAINMENT SYSTEM [WITH CENTER DISPLAY]] .) |