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Home >> Mazda >> 2013 >> 5 Grand Touring >> Repair and Diagnosis >> Accessories & Equipment >> Infotainment >> On-Board Diagnostic [Audio] >> DTC: U3003:16, 09:Er20 [AUDIO] >> Diagnostic Procedure

Diagnostic Procedure

Step INSPECTION Action
1 CONFIRM PCM DTC  Yes Go to the applicable DTC inspection.
(See DTC TABLE [MZR 2.5] .)
No Go to the next step.
2 INSPECT BATTERY  Yes Recharge or replace the battery, then go to Step 6.
(See BATTERY RECHARGING [MZR 2.5] .)
(See BATTERY REMOVAL/INSTALLATION [MZR 2.5] .)
No Go to the next step.
3 INSPECT GENERATOR  Yes Replace the generator, then go to Step 6.
(See GENERATOR REMOVAL/INSTALLATION [MZR 2.5] .)
No Go to the next step.
4 INSPECT AUDIO UNIT CONNECTOR CONDITION 
  • Switch the ignition OFF (LOCK).
  • Disconnect the negative battery cable.
  • Disconnect the audio unit connector.
  • Inspect the connector for poor connection (such as damaged/pulled-out pins, and corrosion).
  • Is there any malfunction?
Yes Repair or replace the connector or terminal, then go to Step 6.
No Go to the next step.
5 INSPECT POWER SUPPLY CIRCUIT FOR OPEN CIRCUIT OR SHORT TO GROUND 
  • Audio unit connector is disconnected.
  • Reconnect the negative battery cable.
  • Switch the ignition to ACC.
  • Measure the voltage at the following terminals (wiring harness-side):
    • Audio unit terminal 1B
    • Audio unit terminal 1R
  • Is the voltage B+  ?
Yes Go to the next step.
No If the audio unit terminal 1B or 1R voltage is not B+  :
  • Inspect the ROOM 15 A fuse or MIRROR 7.5 A fuse.
    • If the fuse is blown:
      • Repair or replace the wiring harness for a possible short to ground.
      • Replace the malfunctioning fuse.
    • If the fuse is deteriorated:
      • Replace the malfunctioning fuse.
    • If the fuse is normal:
      • Repair or replace the wiring harness for a possible open circuit.

Go to the next Step.
6 VERIFY TROUBLESHOOTING COMPLETED 
  • Switch the ignition OFF (LOCK).
  • Make sure reconnect the disconnected connectors.
  • Reconnect the negative battery cable.
  • Clear the DTC from the audio unit memory.

    (See CLEARING DTC [AUDIO] .)

  • Perform the audio unit DTC inspection.

    (See DTC INSPECTION [AUDIO] .)

  • Is the same DTC present?
Yes Replace the audio unit, then go to the next step.
(See AUDIO UNIT REMOVAL/INSTALLATION .)
No Go to the next step.
7 VERIFY THAT NO OTHER DTCs ARE RECORDED 
  • Are any DTCs present?
Yes Go to the applicable DTC inspection.
(See DTC TABLE [AUDIO] .)
No DTC troubleshooting completed.