Entertainment System - Rear Seat Headphones Broken
TSB: 09-034/072007-2008 CX-9 - REAR ENTERTAINMENT SYSTEM HEADPHONE BROKEN
APPLICABLE MODEL(S)VINS
2007-2008 CX-9 vehicles with VINS lower than JM3 TB**** ** 122337 (produced before June 23, 2007)
DESCRIPTION
On some vehicles the headphone extension of the rear entertainment system may break during normal use. As a mass-production change, the material of the headphone extension has been changed.
Customers having this concern should have their vehicle repaired using the following repair procedure.
REPAIR PROCEDURE
1. Verify customer concern.
2. Replace the broken headphone with a modified one.
PART(S) INFORMATION
WARRANTY INFORMATION
NOTE:
^ This warranty information applies only to verified customer complaints on vehicles eligible for warranty repair. Refer to the Warranty Wizard for warranty term information.
^ Additional diagnostic time cannot be claimed for this repair.
^ This warranty is only applicable to the symptom in this bulletin (breakage of the headphone extension). If a cause exists in other parts (speaker, etc.), the repair cannot be covered by this warranty.
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