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Trouble Shooting: Introduction

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NOTE: Prior to symptom diagnosis, record any stored DTCs. See RETRIEVING DIAGNOSTIC TROUBLE CODES (QUICK TEST)  under SELF-DIAGNOSTIC SYSTEM. If DTCs are present, diagnose and repair as instructed. If no DTCs are present, see SYMPTOM DIAGNOSIS (ELECTRONIC)  or SYMPTOM DIAGNOSIS (MECHANICAL)  .
NOTE: Any diagnosis should begin with confirming the customer's complaint. If possible, road test vehicle first, and note transmission performance for future reference during diagnosis.