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Home >> Lincoln >> 2021 >> Nautilus Base, FWD >> Repair and Diagnosis >> Accessories & Equipment >> Gauges & Instrument Panels >> Instrumentation, Message Center And Warning Chimes (2 Of 2) >> Diagnosis And Testing >> Instrumentation, Message Center and Warning Chimes >> Pinpoint Tests >> Pinpoint Test B: A Virtual Gauge (AWD (All-Wheel Drive), Speedometer, Tachometer Or Temperature), Is Inoperative >> Pinpoint Test B: A Virtual Gauge (AWD (All-Wheel Drive), Speedometer, Tachometer Or Temperature), Is Inoperative

Pinpoint Test B: A Virtual Gauge (AWD (All-Wheel Drive), Speedometer, Tachometer Or Temperature), Is Inoperative

  1. B1 VERIFY THE IPC (INSTRUMENT PANEL CLUSTER) IS SET TO DISPLAY THE GAUGE

    • Ignition ON.

    • NOTE: The IPC and message center navigation can be found in the Owner's Literature.

      Using the message center controls, make sure the IPC is set to display the gauge in question.

    Is the IPC set to display the gauge? 

    Yes  GO to  B2
    No  The virtual gauge is operating correctly. The IPC was not set to display the gauge in question.

  2. B2 PERFORM THE IPC (INSTRUMENT PANEL CLUSTER) SELF-TEST

    • Using a diagnostic scan tool, perform the IPC self-test.

    • Check for recorded Diagnostic Trouble Codes (DTCs) from the IPC self-test.

    Are any Diagnostic Trouble Codes (DTCs) recorded? 

    Yes  REFER to DTC Chart: IPC 
    No  GO to  B3

  3. B3 PERFORM THE PCM (POWERTRAIN CONTROL MODULE) SELF-TEST

    • Using a diagnostic scan tool, perform the PCM self-test.

    • Check for recorded Diagnostic Trouble Codes (DTCs).

    Are any Diagnostic Trouble Codes (DTCs) recorded? 

    Yes  For 2.0L, REFER to: DIAGNOSIS AND TESTING For 2.7L, REFER to: DIAGNOSIS AND TESTING
    No  GO to  B4

  4. B4 CHECK THE GWM (GATEWAY MODULE A) DIAGNOSTIC TROUBLE CODES (DTCS)

    • Using a diagnostic scan tool, check the GWM Continuous Memory Diagnostic Trouble Codes (CM DTCs).

    Are any Diagnostic Trouble Codes (DTCs) recorded? 

    Yes  REFER to: Controller Area Network (CAN) Module Communications Network .
    No  GO to  B5

  5. B5 CHECK FOR CORRECT IPC (INSTRUMENT PANEL CLUSTER) OPERATION

    • Ignition OFF.

    • Disconnect and inspect the IPC connector.

    • Repair:

      • corrosion (install new connector or terminals - clean module pins)
      • damaged or bent pins - install new terminals/pins
      • pushed-out pins - install new pins as necessary

    • Reconnect the IPC connector. Make sure it seats and latches correctly.

    • Operate the system and determine if the concern is still present.

    Is the concern still present? 

    Yes  CHECK OASIS for any applicable service articles: TSB, GSB, SSM or FSA. If a service article exists for this concern, DISCONTINUE this test and FOLLOW service article instructions. If no service articles address this concern, INSTALL a new IPC. REFER to: Instrument Panel Cluster (IPC) .
    No  The system is operating correctly at this time. The concern may have been caused by module connections. ADDRESS the root cause of any connector or pin issues.
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