Symptom Chart: Information And Message Center -Displays
Diagnostics in this service information assume a certain skill level and knowledge of Ford-specific diagnostic practices. REFER to: Diagnostic Methods .
Symptom Chart
| Condition | Possible Sources | Actions |
|---|---|---|
| The message center is not operating correctly | Refer to the Pinpoint Test | GO to Pinpoint Test AH |
| The message center display is blank | Refer to the Pinpoint Test | GO to Pinpoint Test AH |
| A virtual display is inoperative | Refer to the Pinpoint Test | GO to Pinpoint Test AH |
| The adaptive cruise control distance display is inoperative | Refer to the Pinpoint Test | DIAGNOSE the adaptive cruise control indications. GO to Pinpoint Test AT |
| The average fuel economy (AFE) display is incorrect or inoperative | IPC | INSTALL a new IPC. REFER to: Instrument Panel Cluster (IPC) . |
| The brake coach display is inoperative | Refer to the Pinpoint Test | GO to Pinpoint Test AK |
| The compass is inoperative | Refer to the Pinpoint Test | GO to Pinpoint Test AI |
| The digital speedometer displays the incorrect speed | Refer to the Pinpoint Test | DIAGNOSE the speedometer. GO to Pinpoint Test F |
| The DTE display is inoperative | IPC | CHECK the operation of the fuel gauge, the speedometer and the odometer. If the fuel gauge does not operate correctly, GO to Pinpoint Test D If the speedometer does not operate correctly, GO to Pinpoint Test E If the odometer does not operate correctly, GO to Pinpoint Test G If the speedometer, the fuel gauge and the odometer operate correctly, INSTALL a new IPC. REFER to: Instrument Panel Cluster (IPC) . |
| The DTE display is incorrect or fluctuates | Refer to the Pinpoint Test | GO to Pinpoint Test AJ |
| The electric efficiency display is incorrect or inoperative | Refer to the Pinpoint Test | GO to Pinpoint Test AL |
| The Electric Vehicle (EV) coach display is inoperative | Refer to the Pinpoint Test | GO to Pinpoint Test AM |
| The Electric Vehicle (EV) range display is inoperative | Refer to the Pinpoint Test | GO to Pinpoint Test AN |
| The forward collision warning alert display is inoperative | Refer to the Pinpoint Test | GO to Pinpoint Test AY |
| The fuel economy display is inoperative | Refer to the Pinpoint Test | GO to Pinpoint Test AO |
| The lane centering assist display is inoperative | Refer to the Pinpoint Test | GO to Pinpoint Test BA |
| The lane keeping alert display is inoperative | Lane keeping alert system concern | DIAGNOSE the lane keeping aid or lane keeping alert does not turn on or activate. REFER to: Lane Keeping System . |
| The odometer display is inoperative | Refer to the Pinpoint Test | GO to Pinpoint Test G |
| The outside air temperature display is inoperative or incorrect | Refer to the Pinpoint Test | GO to Pinpoint Test AP |
| The TPMS display is inoperative or incorrect | Refer to the Pinpoint Test | Verify the message center is set to display the TPMS tire pressures. REFER to the Owner's Literature for message center navigation. If the message center is set to display tire pressures, DIAGNOSE the TPMS. GO to Pinpoint Test AF If the message center is not set to display the tire pressures, EXPLAIN to the customer how to navigate the message center menu to display the TPMS tire pressures. |
| The trip summary display is inoperative | Refer to the Pinpoint Test | INSTALL a new IPC. REFER to: Instrument Panel Cluster (IPC) . |