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Home >> Lincoln >> 2019 >> MKC Select, AWD >> Repair and Diagnosis >> Accessories & Equipment >> Gauges & Instrument Panels >> Information Center - Instrumentation, Message Center And Warning Chimes (2 Of 2) >> Diagnosis And Testing >> Instrumentation, Message Center and Warning Chimes >> Pinpoint Tests >> Pinpoint Test Bu : U0531:82 >> Pinpoint Test Bu : U0531:82

Pinpoint Test Bu : U0531:82

  1. BU1 VERIFY THE CUSTOMER CONCERN

    • Ignition ON.

    • Verify there is an observable symptom present.

    Is an observable symptom present? 

    Yes  GO to  BU2
    No  CLEAR the DTC. The system is operating normally at this time. The DTC may have been set due to high network traffic or an intermittent fault condition.
  2. BU2 CHECK THE COMMUNICATION NETWORK

    • Using a diagnostic scan tool, perform the network test.

    Does the RGTM pass the network test? 

    Yes  GO to  BU3
    No  REFER to: Communications Network .
  3. BU3 RETRIEVE THE RECORDED DIAGNOSTIC TROUBLE CODES (DTCS) FROM THE IPC (INSTRUMENT PANEL CLUSTER) SELF-TEST

    • Using a diagnostic scan tool, retrieve the Continuous Memory Diagnostic Trouble Codes (CM DTCs) from the IPC.

    Are any non-network Diagnostic Trouble Codes (DTCs) present? 

    Yes  REFER to DTC Chart: IPC 
    No  GO to  BU4
  4. BU4 CHECK THE GWM (GATEWAY MODULE A) DIAGNOSTIC TROUBLE CODES (DTCS)

    • Using a diagnostic scan tool, check the GWM Continuous Memory Diagnostic Trouble Codes (CM DTCs).

    Are any Diagnostic Trouble Codes (DTCs) recorded? 

    Yes  REFER to: Communications Network .
    No  GO to  BU5
  5. BU5 RETRIEVE THE RECORDED DIAGNOSTIC TROUBLE CODES (DTCS) FROM THE RGTM (REAR GATE TRUNK MODULE) SELF-TEST

    • Using a diagnostic scan tool, retrieve the Continuous Memory Diagnostic Trouble Codes (CM DTCs) from the RGTM.

    Are any non-network Diagnostic Trouble Codes (DTCs) present? 

    Yes  REFER to: Body Closures .
    No  GO to  BU6
  6. BU6 RECHECK THE IPC (INSTRUMENT PANEL CLUSTER) DIAGNOSTIC TROUBLE CODES (DTCS)

    • Using a diagnostic scan tool, clear the IPC Diagnostic Trouble Codes (DTCs).

    • Ignition OFF.

    • Ignition ON.

    • Wait 10 seconds.

    • Using a diagnostic scan tool, perform the continuous memory self-test.

    • Check the IPC Diagnostic Trouble Codes (DTCs).

    Is DTC U0531:82 still present? 

    Yes  GO to  BU7
    No  The system is operating correctly at this time. The DTC may have been set due to high network traffic or an intermittent fault condition.
  7. BU7 CHECK FOR OTHER CAUSES OF COMMUNICATION NETWORK CONCERN

    NOTE: If new modules were installed prior to the DTC being set, the module configuration can be incorrectly set during the PMI or the PMI may not have been carried out.

    • CHECK the vehicle service history for recent service actions related to the RGTM, GWM or IPC. If recent service history is found:

      • verify correct replacement module was installed

        • HVBOM may be used to verify correct part fitment

      • verify the configuration of replacement module was correct

        • re-configure module using as-built data if prior configuration is suspect

      • verify the module was not obtained from a like vehicle and installed into customer vehicle

        • return the swapped module to source vehicle and obtain new replacement module

    • Operate the system and determine if the observable symptom is still present.

    Is the observable symptom still present? 

    Yes  GO to  BU8
    No  The system is operating correctly at this time. The concern may have been due to incorrect parts replacement procedures or incorrect module configuration.
  8. BU8 CHECK FOR CORRECT RGTM (REAR GATE TRUNK MODULE) OPERATION

    • Ignition OFF.

    • Disconnect and inspect all RGTM and all related in-line connectors.

    • Repair:

      • corrosion (install new connector or terminals - clean module pins)
      • damaged or bent pins - install new terminals/pins
      • pushed-out pins - install new pins as necessary

    • Reconnect the RGTM and all related in-line connectors. Make sure they seat and latch correctly.

    • Operate the system and verify the concern is still present

    Is the concern still present? 

    Yes  CHECK OASIS for any applicable Technical Service Bulletins (TSBs). If a TSB exists for this concern, DISCONTINUE this test and FOLLOW TSB instructions. If no Technical Service Bulletins (TSBs) address this concern, INSTALL a new RGTM. REFER to: Rear Gate Trunk Module (RGTM) .
    No  The system is operating correctly at this time. The concern may have been caused by module connections. ADDRESS the root cause of any connector or pin issues.