Pinpoint Test AZ : U0100:00 Or U0401:82

AZ1 VERIFY THE SCAN TOOL COMMUNICATES WITH THE PCM (POWERTRAIN CONTROL MODULE)
- Connect the diagnostic scan tool.
- Check that a vehicle session can be established using the scan tool.
Can a vehicle session be established?

Yes GO to AZ2

No REFER to: Communications Network .

AZ2 CHECK THE IPC (INSTRUMENT PANEL CLUSTER) CONTINUOUS MEMORY DIAGNOSTIC TROUBLE CODES (CMDTCS)

Ignition ON.

Using a diagnostic scan tool, perform the IPC self-test.

Clear the Diagnostic Trouble Codes (DTCs).

Wait 10 seconds.

Repeat the IPC self-test.

Are any non-network Diagnostic Trouble Codes (DTCs) present?

Yes	DIAGNOSE all non-network Diagnostic Trouble Codes (DTCs). REFER to DTC Chart: IPC

GO to AZ3

AZ3 PERFORM THE PCM (POWERTRAIN CONTROL MODULE) SELF-TEST

Using a diagnostic scan tool, perform the PCM self-test.

Are any non-network Diagnostic Trouble Codes (DTCs) present?

Yes	DIAGNOSE all non-network Diagnostic Trouble Codes (DTCs). REFER to: Electronic Engine Controls 2.0L EcoBoost . REFER to: Electronic Engine Controls 2.3L EcoBoost .

GO to AZ4

AZ4 CHECK THE GWM (GATEWAY MODULE A) DIAGNOSTIC TROUBLE CODES (DTCS)
- Using a diagnostic scan tool, check the GWM Continuous Memory Diagnostic Trouble Codes (CM DTCs).
Are any Diagnostic Trouble Codes (DTCs) set?

Yes REFER to: Communications Network .

No GO to AZ5

AZ5 RECHECK THE IPC (INSTRUMENT PANEL CLUSTER) DIAGNOSTIC TROUBLE CODES (DTCS)

Using a diagnostic scan tool, clear the IPC Diagnostic Trouble Codes (DTCs).

Ignition OFF.

Ignition ON.

Wait 10 seconds.

Using a diagnostic scan tool, perform the continuous memory self-test.

Check the IPC Diagnostic Trouble Codes (DTCs).

Is DTC U0100:00 or U0401:82 still present?

Yes

GO to AZ6

No	The system is operating correctly at this time. The DTC may have set due to high network traffic or an intermittent fault condition.

AZ6 CHECK FOR OTHER CAUSES OF COMMUNICATION NETWORK CONCERN

NOTE: If new modules were installed prior to the DTC being set, the module configuration can be incorrectly set during the PMI or the PMI may not have been carried out.

CHECK the vehicle service history for recent service actions related to the PCM, GWM or IPC. If recent service history is found:
- verify correct replacement module was installed
  - HVBOM may be used to verify correct part fitment
- verify the configuration of replacement module was correct
  - re-configure module using as-built data if prior configuration is suspect
- verify the module was not obtained from a like vehicle and installed into customer vehicle
  - return the swapped module to source vehicle and obtain new replacement module

Operate the system and determine if the observable symptom is still present.

Is the observable symptom still present?

Yes

GO to AZ7

No	The system is operating correctly at this time. The concern may have been due to incorrect parts replacement procedures or incorrect module configuration.

AZ7 CHECK FOR CORRECT PCM (POWERTRAIN CONTROL MODULE) OPERATION

Ignition OFF.

Disconnect and inspect the PCM and related in-line connectors.

Repair:
- corrosion (install new connector or terminals - clean module pins)
- damaged or bent pins - install new terminals/pins
- pushed-out pins - install new pins as necessary

Reconnect the PCM and all related in-line connectors. Make sure they seat and latch correctly.

Operate the system and determine if the concern is still present.

Is the concern still present?

Yes	CHECK OASIS for any applicable Technical Service Bulletins (TSBs). If a TSB exists for this concern, DISCONTINUE this test and FOLLOW TSB instructions. If no Technical Service Bulletins (TSBs) address this concern, Refer to PCM GUIDED ROUTINE TESTING

No	The system is operating correctly at this time. The concern may have been caused by module connections. ADDRESS the root cause of any connector or pin issues.