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Pinpoint Test E : No Sound From All Speakers: Notes

WARNING: This page is about a different car, the 2017 Lincoln Navigator and 2017 Ford Expedition. However, it is still accessible from the selected car via links, so may be relevant.

Refer to Audio System/Navigation , for schematic and connector information.

Normal Operation and Fault Conditions 

If the audio DSP module detects an open, short to ground, or less than 3.5 volts on the enable circuit from the ACM, the output is muted for all speakers. A short to ground or short to voltage in the circuitry to one of the speakers may cause multiple speakers to lose sound due to the built-in overload protection feature of the audio DSP module. In this case, a speaker fault DTC sets.

DTC Description Fault Trigger Conditions
B13FB:11 Audio Enable Line: Circuit Short To Ground Set by the DSP module when a short to ground is detected on the enable circuit from the ACM.

Possible Sources