Pinpoint Test AVA : The 911 Assist Not Operational Message Is Displayed: Notes
WARNING: This page is about a different car, the 2017 Lincoln Navigator and 2017 Ford Expedition. However, it is still accessible from the selected car via links, so may be relevant.
Refer to Audio System/Navigation for schematic and connector information.
Normal Operation and Fault Conditions
Refer to Information and Entertainment System .
If a fault message appears indicating the 911 Assist is not operational, the concern may be caused due to modules not communicating or incorrect PMI procedures.
Possible Sources
- 911 Assist feature disabled
- Network communication concern
- Module configuration concern
- APIM