Symptom Chart
WARNING: This page is about a different car, the 2017 Lincoln Navigator and 2017 Ford Expedition. However, it is still accessible from the selected car via links, so may be relevant.
Diagnostic Overview
Diagnostics in this article assume a certain skill level and knowledge of Ford-specific diagnostic practices. Refer to Diagnostic Methods in Service Information for information about these practices.
Symptom Chart
| Condition | Possible Sources | Action |
|---|---|---|
| No power in all ignition switch positions (vehicles with a conventional ignition switch) | Refer to the Pinpoint Test | GO to Pinpoint Test A . |
| No power in ACC (vehicles with a conventional ignition switch) | Refer to the Pinpoint Test | GO to Pinpoint Test B . |
| No power in RUN (vehicles with a conventional ignition switch) | Refer to the Pinpoint Test | GO to Pinpoint Test C . |
| No power in START (vehicles with a conventional ignition switch) | Refer to the Pinpoint Test | DIAGNOSE the no-start condition. REFER to Starting System . |
| No power in RUN (vehicles with push button start) | Refer to the Pinpoint Test | GO to Pinpoint Test D . |
| No power in START (vehicles with push button start) | Refer to the Pinpoint Test | DIAGNOSE the no-start condition. REFER to Starting System . |
| No Key Detected displays in the message center | Refer to the Pinpoint Test | DIAGNOSE the PATS concern. REFER to Anti-Theft Passive Anti-Theft System (PATS) . |
| The ignition lock cylinder cannot be returned to the OFF position | Refer to the Pinpoint Test | GO to Pinpoint Test E . |
| The ignition lock cylinder can be turned to the OFF position when the selector lever is not in PARK | Refer to the Pinpoint Test | GO to Pinpoint Test F . |
| The ignition lock cylinder is difficult to turn | Refer to the Pinpoint Test | REFER to Handles, Locks, Latches and Entry Systems . |
| The key is hard to insert into the ignition lock cylinder | Refer to the Pinpoint Test | REFER to Handles, Locks, Latches and Entry Systems . |
| The ignition mode indicator is inoperative | Refer to the Diagnostic Routine | GO to Pinpoint Test G . |
| The ignition mode indicator is always on | Refer to the Diagnostic Routine | GO to Pinpoint Test H . |