3: Preparing for the Road Test
WARNING: This page is about a different car, the 2017 Lincoln Navigator and 2017 Ford Expedition. However, it is still accessible from the selected car via links, so may be relevant.
Observe the following when preparing for the road test:
- Review the information recorded on the Write-Up Job Aid. It is important to know the specific symptom the customer has with the vehicle.
- Do not be misled by the reported location of the noise/vibration. The cause can actually be some distance away.
- Conduct the road test on a quiet street where it is safe to duplicate the vibration/noise. The ideal testing route is an open, low-traffic area where it is possible to operate the vehicle at the speed in which the condition occurs.
- While observing that they are not related to the symptom, eliminate the following:
- If possible, lower the radio antenna in order to minimize turbulence.
- Identify anything that could potentially make noise or be a source of wind noise.
- Inspect the vehicle for add-on items that create vibration/noise.
- Turn off the radio and the heating and cooling system blower.
- The engine speed is an important factor in arriving at a final conclusion. Therefore, connect a diagnostic tool, Vertronix, or an accurate tachometer to the engine, even if the vehicle has a tachometer. This will make sure of an exact engine speed reading.