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Symptom Chart

WARNING: This page is about a different car, the 2016 Ford Expedition. However, it is still accessible from the selected car via links, so may be relevant.

Diagnostic Overview 

Diagnostics in this article assume a certain skill level and knowledge of Ford-specific diagnostic practices. Refer to Diagnostic Methods in Service Information for information about these practices.

Symptom Chart

Condition Possible Sources Action
No power in all ignition switch positions (vehicles with a conventional ignition switch) Refer to the Pinpoint Test GO to Pinpoint Test A .
No power in ACC (vehicles with a conventional ignition switch) Refer to the Pinpoint Test GO to Pinpoint Test B .
No power in RUN (vehicles with a conventional ignition switch) Refer to the Pinpoint Test GO to Pinpoint Test C .
No power in START (vehicles with a conventional ignition switch) Refer to the Pinpoint Test DIAGNOSE the no-start condition. REFER to Starting System .
No power in RUN (vehicles with push button start) Refer to the Pinpoint Test GO to Pinpoint Test D .
No power in START (vehicles with push button start) Refer to the Pinpoint Test DIAGNOSE the no-start condition. REFER to Starting System .
No Key Detected displays in the message center Refer to the Pinpoint Test DIAGNOSE the PATS concern. REFER to Anti-Theft Passive Anti-Theft System (PATS) .
The ignition lock cylinder cannot be returned to the OFF position Refer to the Pinpoint Test GO to Pinpoint Test E .
The ignition lock cylinder can be turned to the OFF position when the selector lever is not in PARK Refer to the Pinpoint Test GO to Pinpoint Test F .
The ignition lock cylinder is difficult to turn Refer to the Pinpoint Test REFER to Handles, Locks, Latches and Entry Systems .
The key is hard to insert into the ignition lock cylinder Refer to the Pinpoint Test REFER to Handles, Locks, Latches and Entry Systems .
The ignition mode indicator is inoperative Refer to the Diagnostic Routine GO to Pinpoint Test G .
The ignition mode indicator is always on Refer to the Diagnostic Routine GO to Pinpoint Test H .