Symptom Chart(s)
WARNING: This page is about a different car, the 2018 Ford Focus. However, it is still accessible from the selected car via links, so may be relevant.
Symptom Chart: Glass, Frames and Mechanisms
Diagnostics in this article assume a certain skill level and knowledge of Ford-specific diagnostic practices. REFER to: Diagnostic Methods .
Symptom Chart
| Condition | Possible Sources | Actions |
|---|---|---|
| All power windows are inoperative from the master window control switch | Fuse Master window control switch Wiring, terminals or connectors DDM |
DIAGNOSE any related DDM Diagnostic Trouble Codes (DTCs) first. REFER to: LOCKS, LATCHES AND ENTRY SYSTEMS - VEHICLES WITH: ONE-TOUCH OPEN AND CLOSE FRONT WINDOWS If there are no related Diagnostic Trouble Codes (DTCs) present, INSTALL a new master window control switch. REFER to: Front Door Window Control Switch . |
| Both rear passenger power windows are inoperative | Master window control switch | DIAGNOSE any related DDM Diagnostic Trouble Codes (DTCs) first. REFER to: LOCKS, LATCHES AND ENTRY SYSTEMS - VEHICLES WITH: ONE-TOUCH OPEN AND CLOSE FRONT WINDOWS If there are no related Diagnostic Trouble Codes (DTCs) present, INSTALL a new master window control switch. REFER to: Front Door Window Control Switch . |
| A single power window is inoperative/does not operate correctly -LH front | Refer to the Pinpoint Test | GO to PINPOINT TEST C : A SINGLE POWER WINDOW IS INOPERATIVE/DOES NOT OPERATE CORRECTLY- LH FRONT |
| A single power window is inoperative/does not operate correctly - RH front | Refer to the Pinpoint Test | GO to PINPOINT TEST D : A SINGLE POWER WINDOW IS INOPERATIVE/DOES NOT OPERATE CORRECTLY - RH FRONT |
| A single power window is inoperative/does not operate correctly - LH rear | Refer to the Pinpoint Test | GO to PINPOINT TEST F : A SINGLE POWER WINDOW IS INOPERATIVE/DOES NOT OPERATE CORRECTLY - LH REAR |
| A single power window is inoperative/does not operate correctly - RH rear | Refer to the Pinpoint Test | GO to PINPOINT TEST G : A SINGLE POWER WINDOW IS INOPERATIVE/DOES NOT OPERATE CORRECTLY - RH REAR |
| The one-touch up feature is inoperative | Refer to the Pinpoint Test | GO to PINPOINT TEST E : THE ONE-TOUCH UP FEATURE IS INOPERATIVE |
| The one-touch up feature does not operate correctly - window bounces back | Refer to the Pinpoint Test | GO to PINPOINT TEST E : THE ONE-TOUCH UP FEATURE IS INOPERATIVE |
| The door window glass does not travel to the fully open position | Refer to the Pinpoint Test | GO to PINPOINT TEST E : THE ONE-TOUCH UP FEATURE IS INOPERATIVE |
| The defrost system is inoperative - does not respond to voice command (if equipped) | Voice recognition system | VERIFY the rear window defrost operation using the instrument panel rear window defrost switch. If the rear window defrost operates correctly, REFER to: Information and Entertainment System
.
If the rear window defrost is still inoperative: If equipped with EMTC, GO to PINPOINT TEST A : THE DEFROST SYSTEM IS INOPERATIVE - EMTC (ELECTRONIC MANUAL TEMPERATURE CONTROL) If equipped with DATC, GO to PINPOINT TEST H : THE DEFROST SYSTEM IS INOPERATIVE - DATC (DUAL AUTOMATIC TEMPERATURE CONTROL) |
| The defrost system is inoperative - does not respond to touchscreen command (if equipped) | Touchscreen | VERIFY the rear window defrost operation using the instrument panel rear window defrost switch. If the rear window defrost operates correctly, REFER to: Information and Entertainment System
.
If the rear window defrost is still inoperative: If equipped with EMTC, GO to PINPOINT TEST A : THE DEFROST SYSTEM IS INOPERATIVE - EMTC (ELECTRONIC MANUAL TEMPERATURE CONTROL) If equipped with DATC, GO to PINPOINT TEST H : THE DEFROST SYSTEM IS INOPERATIVE - DATC (DUAL AUTOMATIC TEMPERATURE CONTROL) |
| The defrost system is inoperative | Refer to the Pinpoint Test | If equipped with EMTC, GO to PINPOINT TEST A : THE DEFROST SYSTEM IS INOPERATIVE - EMTC (ELECTRONIC MANUAL TEMPERATURE CONTROL) If equipped with DATC, GO to PINPOINT TEST H : THE DEFROST SYSTEM IS INOPERATIVE - DATC (DUAL AUTOMATIC TEMPERATURE CONTROL) |
| The defrost system does not shut off automatically | Refer to the Pinpoint Test | If equipped with EMTC, GO to PINPOINT TEST B : THE DEFROST SYSTEM DOES NOT SHUT OFF AUTOMATICALLY - EMTC (ELECTRONIC MANUAL TEMPERATURE CONTROL) If equipped with DATC, GO to PINPOINT TEST I : THE DEFROST SYSTEM DOES NOT SHUT OFF AUTOMATICALLY - DATC (DUAL AUTOMATIC TEMPERATURE CONTROL) |