Symptom Chart(s)

WARNING: This page is about a different car, the 2018 Ford Focus. However, it is still accessible from the selected car via links, so may be relevant.

Symptom Chart: Instrument Panel and Interior Switches Illumination

Diagnostics in this article assume a certain skill level and knowledge of Ford-specific diagnostic practices. For information about these practices, REFER to: Diagnostic Methods .

Symptom Chart

Condition	Possible Sources	Actions
A module does not respond to the scan tool	Fuse Wiring, terminals or connectors Module	REFER to: Communications Network .
All dimmable illumination (networked and non-networked sources) does not dim or increase brightness	REFER to the Pinpoint Tests	GO to Pinpoint Test H
The start/stop switch illumination is inoperative or always on	REFER to the Pinpoint Tests	GO to Pinpoint Test G
The window control switch illumination is inoperative or always on - without door modules (without window one-touch up)	Wiring, terminals or connectors Window control switch	VERIFY the operation of the power windows. If the power windows operate correctly, INSTALL a new window control switch. REFER to: Front Door Window Control Switch . or REFER to: Rear Door Window Control Switch . If the power windows do not operate correctly, REFER to: Glass, Frames and Mechanisms - Vehicles With: One-Touch Open Driver Window .
The LH front window control switch illumination is inoperative or always on - with door modules (with window one-touch up)	Window control switch	VERIFY the operation of the power windows. If the power windows operate correctly, INSTALL a new window control switch. REFER to: Front Door Window Control Switch . If the power windows do not operate correctly, REFER to: Glass, Frames and Mechanisms - Vehicles With: One-Touch Open and Close Front Windows .
The RH front, RH rear or LH rear window control switch illumination is inoperative or always on - with door modules (with window one-touch up)	REFER to the Pinpoint Tests	GO to Pinpoint Test F
All dimmable non-networked illumination is inoperative (networked illumination functions correctly)	REFER to the Pinpoint Tests	GO to Pinpoint Test A
One or more switch or component illumination is inoperative	REFER to the Pinpoint Tests	GO to Pinpoint Test E
The steering wheel switch(es) illumination is inoperative (Gas Vehicle)	REFER to the Pinpoint Tests	GO to Pinpoint Test C
The steering wheel switch(es) illumination is inoperative (Battery Electric Vehicle)	REFER to the Pinpoint Tests	GO to Pinpoint Test D
All dimmable non-networked illumination is always on (networked illumination functions correctly)	REFER to the Pinpoint Tests	GO to Pinpoint Test B
The IPC illumination is inoperative/does not dim	IPC	PERFORM a network test. If the scan tool responds with no communication with the IPC, REFER to: Communications Network . If the scan tool communicates with the IPC, Refer to IPC GUIDED ROUTINE TESTING
The FCIM illumination is inoperative/does not dim (base/premium)	REFER to the Pinpoint Tests	GO to Pinpoint Test I
The FCIM illumination is inoperative/does not dim (Sony® sound)	FCIM	CHECK for normal operation of the audio system. If the audio system operates correctly, A guided routine is not applicable for this vehicle and market. Replace the component that was faulted through service information diagnosis. If the audio system does not operate correctly, REFER to: Information and Entertainment System Vehicles With: Sony Audio System .
The FCDIM illumination is inoperative/does not dim	FCDIM	CHECK for normal operation of the audio system. If the audio system operates correctly, INSTALL a new FCDIM. If the audio system does not operate correctly, REFER to: Information and Entertainment System Vehicles With: AM/FM/CD/SYNC . or REFER to: Information and Entertainment System Vehicles With: Sony Audio System .
The FDIM illumination is inoperative/does not dim	APIM FDIM	VERIFY the audio system can be operated from the FDIM. If the audio system responds normally to FDIM inputs, Refer to APIM GUIDED ROUTINE TESTING If the FDIM illumination still does not function correctly after the repair, INSTALL a new FDIM. REFER to: Front Control/Display Interface Module (FCDIM) . If the audio system does not operate correctly from the FDIM inputs, REFER to: Information and Entertainment System Vehicles With: AM/FM/CD/SYNC .
The HVAC with DATC illumination is inoperative/does not dim	HVAC module	PERFORM a network test. If the scan tool communicate with the HVAC module, A guided routine is not applicable for this vehicle and market. Replace the component that was faulted through service information diagnosis. If the scan tool does not communicate with the HVAC module, REFER to: Communications Network .