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Home >> Lincoln >> 2018 >> MKZ Select, AWD >> Repair and Diagnosis >> External Pages >> Different car >> Section 1161 (Information System And Entertainment System - General Information - Vehicles Without: THX Audio System) >> Diagnosis And Testing >> Information and Entertainment System >> Symptom Chart(s) >> Symptom Chart: Display

Symptom Chart: Display

WARNING: This page is about a different car, the 2018 Lincoln MKC. However, it is still accessible from the selected car via links, so may be relevant.
Condition Possible Sources Actions
Navigation is inoperative or does not operate correctly - if equipped Refer to the Pinpoint Test GO to Pinpoint Test AE 
SIRIUS Travel Link is inoperative or does not operate correctly - if equipped with navigation Refer to the Pinpoint Test GO to Pinpoint Test C 
The compass is inoperative or does not operate correctly Refer to the Pinpoint Test GO to Pinpoint Test AG 
The FDIM changes brightness Refer to the Pinpoint Test GO to Pinpoint Test AD 
The FDIM is blank or black Refer to the Pinpoint Test GO to Pinpoint Test AC 
The FDIM is not responsive to touch Refer to the Pinpoint Test GO to Pinpoint Test AC 
The FDIM is slow to respond to touch Refer to the Pinpoint Test GO to Pinpoint Test AC 
The image displayed on the FDIM is incorrect, the image color is incorrect, or the image is distorted, flickering, or unclear Refer to the Pinpoint Test GO to Pinpoint Test AC 
The image on the FDIM is locked or frozen Refer to the Pinpoint Test GO to Pinpoint Test AC 
Wi-Fi is inoperative or does not operate correctly Refer to the Owner's Literature REFER to: Information and Entertainment System - System Operation and Component Description . See: the System Diagram, SYNC ® System description, and APIM component description. Additionally, ADVISE the customer to refer to "Wi-Fi Issues" in the SYNC 3 Troubleshooting section of the SYNC ® 3 Supplement Owner's Literature.
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