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Home >> Lincoln >> 2013 >> MKX FWD >> Repair and Diagnosis >> Electrical >> Gauges >> Information Center - Instrumentation, Message Center, And Warning Chimes >> Diagnosis And Testing >> Instrumentation, Message Center and Warning Chimes >> Symptom Charts

Symptom Charts

SYMPTOM CHART - INSTRUMENT PANEL CLUSTER (IPC)

Condition Possible Sources Action
  • No communication with the Instrument Panel Cluster (IPC)
  • Fuse
  • Wiring, terminals or connectors
  • IPC
  • The Instrument Panel Cluster (IPC) is inoperative
  • Fuse
  • Wiring, terminals or connectors
  • Communication concern
  • IPC
  • Incorrect fuel gauge indication - single sender L-shaped fuel tank
  • Wiring, terminals or connectors
  • Fuel pump module
  • Fuel level sender (float and card)
  • Fuel tank
  • IPC
  • Incorrect fuel gauge indication - dual sender saddle-type fuel tank
  • Wiring, terminals or connectors
  • Fuel tank transfer tube
  • Fuel pump module
  • Fuel level sensor
  • Fuel level sender (float and card)
  • Fuel tank
  • IPC
  • The temperature gauge is inoperative
  • PCM
  • IPC
  • Incorrect temperature gauge indication
  • PCM concern
  • IPC
  • The tachometer is inoperative
  • PCM
  • IPC
  • Incorrect tachometer indication
  • PCM concern
  • IPC
  • The speedometer is inoperative
  • PCM
  • IPC
  • Incorrect speedometer indication
  • Tire size configuration
  • Axle ratio configuration
  • PCM concern
  • IPC
  • The odometer is inoperative
  • PCM
  • IPC
  • The All-Wheel Drive (AWD) gauge is inoperative
  • IPC configuration
  • AWD concern
  • IPC
  • The brake warning indicator is never on
  • Wiring, terminals or connectors
  • Parking brake warning indicator switch
  • Brake fluid level switch
  • Body Control Module (BCM)
  • IPC
  • The brake warning indicator is always on
  • Wiring, terminals or connectors
  • Parking brake warning indicator switch
  • Brake fluid level switch
  • ABS concern
  • BCM
  • IPC
  • The ABS warning indicator is never/always on
  • ABS module
  • IPC
  • The stability/traction control indicator is never/always on
  • Stability/traction control concern
  • ABS module
  • IPC
  • The stability/traction control disabled indicator is never/always on
  • A MyKey® programmed key is in use
  • Stability/traction control cannot be disabled
  • ABS module
  • IPC
  • The LH/RH turn signal, high beam or fog lamp (MKX only) indicator is never/always on
  • Turn signal concern
  • High beam concern
  • Fog lamp concern
  • BCM
  • IPC
  • The Tire Pressure Monitoring System (TPMS) warning indicator is never/always on
  • Tire pressure
  • TPMS concern
  • IPC
  • The air bag warning indicator is never/always on
  • Supplemental Restraint System (SRS)
  • concern
  • Restraints Control Module (RCM)
  • IPC
  • The safety belt warning indicator is never/always on
  • Safety belt buckle concern
  • RCM
  • IPC
  • The Malfunction Indicator Lamp (MIL) is never/always on
  • PCM
  • IPC
  • The PRNDL indicator is never on/always displays P
  • Wiring, terminals or connectors
  • Brake shift interlock
  • PCM concern
  • Transmission Control Module (TCM) concern
  • IPC
  • The select shift indicator is does not display the selected range
  • Transmission Control Module (TCM) concern
  • IPC
  • The powertrain malfunction (wrench) message center warning indicator is never/always on
  • Electronic Throttle Control (ETC) concern
  • AWD concern (if equipped)
  • Transaxle concern
  • IPC
  • The charging system message center warning indicator is never/always on
  • Charging system concern
  • PCM
  • IPC
  • The cruise control message center indicator is never/always on
  • Cruise control system concern
  • PCM
  • IPC
  • The low oil pressure message center warning indicator is never/always on
  • Wiring, terminals or connectors
  • Tachometer concern
  • Engine oil pressure switch
  • Base engine concern
  • PCM
  • IPC
  • The engine over-temperature message center warning indicator is never/always on
  • PCM concern
  • IPC
  • OPEN then CLOSE the driver door and VERIFY the door ajar message center warning indicator functions correctly.

  • If the door ajar message center warning indicator does not function correctly, GO to Pinpoint Test AD .
  • If the door ajar message center warning indicator functions correctly, GO to Pinpoint Test D  to diagnose the temperature gauge.
  • The grade assist message center indicator is never/always on
  • Grade assist system concern
  • Transaxle concern
  • PCM
  • IPC
  • The low fuel message center indicator is never/always on
  • Fuel gauge indication concern
  • IPC
  • The low washer fluid message center indicator is never/always on
  • Wiring, terminals or connectors
  • Washer fluid level switch
  • IPC
  • The door ajar message center warning indicator is never/always on
  • Interior lighting concern
  • BCM
  • IPC
SYMPTOM CHART - INFORMATION AND MESSAGE CENTER

Condition Possible Sources Action
  • The message center is not operating correctly
  • Wiring, terminals or connectors
  • Clockspring
  • Message center switch (part of the LH steering wheel switch)
  • Steering Column Control Module (SCCM)
  • IPC
  • The message center display is blank
  • IPC
  • The compass is inoperative (without SYNC®)
  • Fuse
  • Wiring, terminals or connectors
  • Auto-dimming interior mirror
  • BCM
  • The compass is inaccurate (without SYNC®)
  • Zone setting
  • Calibration
  • Auto-dimming interior mirror
  • The factory mode message is always on
  • Vehicle still in factory mode
    NOTE: This vehicle automatically defaults to normal operation mode after 60 ignition cycles.

CARRY OUT the procedure to place the vehicle in normal operation mode. REFER to Disable Transport or Factory Mode in MULTIFUNCTION ELECTRONIC MODULES .
  • The transport mode message is always on
  • Vehicle still in transport mode
    NOTE: The vehicle automatically defaults to normal operation mode when the mileage reaches 201 km (125 miles).

CARRY OUT the procedure to place the vehicle in normal operation mode. REFER to Transport Mode  in Information And Message Center .
  • The ZONE XX RESET = CHANGE, RESET FOR CALIBRATION or CIRCLE SLOWLY TO CALIBRATE message is inoperative (without SYNC®)
  • IPC
  • If the compass information is not displayed in the message center GO to Pinpoint Test AF  to diagnose the compass.
  • If the compass information is displayed in the message center, INSTALL a new IPC. REFER to Instrument Panel Cluster (IPC) . TEST the system for normal operation.
  • The CIRCLE SLOWLY TO CALIBRATE message is always on (without SYNC®)
  • Compass calibration and zone setting incomplete
  • The CALIBRATION COMPLETED message is inoperative (without SYNC®)
  • Compass calibration and zone setting incomplete
  • Auto-dimming interior mirror
  • CALIBRATE the compass. REFER to Compass Calibration . TEST the system for normal operation.
  • If the compass does not calibrate, GO to Pinpoint Test AF  to diagnose the compass.
  • The LOW ENGINE OIL PRESSURE message is inoperative/always on
  • Wiring, terminals or connectors
  • Tachometer concern
  • Engine oil pressure switch
  • Base engine concern
  • PCM
  • IPC
  • The outside air temperature display is inoperative/incorrect
  • Communication concern
  • PCM concern
  • The instrument panel dimming display does not appear or change when changing the dimming
  • Instrument panel illumination concern
  • The CHECK FUEL INLET message is inoperative/always on
  • Evaporative emissions concern
  • PCM
  • IPC
  • The WASHER FLUID LEVEL LOW message is inoperative/always on
  • Wiring, terminals or connectors
  • Washer fluid level switch
  • IPC
  • GO to Pinpoint Test AC  to diagnose the low washer fluid level message center indicator.
  • The Distance To Empty (DTE)/average fuel economy display is inoperative
  • IPC
  • CHECK the operation of the speedometer, the fuel gauge and the odometer.
  • The FUEL LEVEL LOW warning is inoperative/always on
  • Fuel gauge indication concern
  • IPC
  • The CHECK BRAKE SYSTEM, PARK BRAKE ENGAGED or BRAKE FLUID LEVEL LOW warning is inoperative/always on
  • Brake warning indication concern
  • IPC
  • OPEN then CLOSE the driver door and VERIFY the DRIVER DOOR AJAR warning functions correctly.

  • If the DRIVER DOOR AJAR warning does not function correctly, GO to Pinpoint Test AD .
  • If the DRIVER DOOR AJAR warning functions correctly, GO to Pinpoint Test L  (never on) or GO to Pinpoint Test M  (always on) to diagnose the brake warning indicator.
  • The DRIVER, PASSENGER, REAR LEFT, REAR RIGHT DOOR or liftgate AJAR warning is inoperative/always on
  • Interior lighting concern
  • IPC
  • DISCONNECT the brake fluid level switch and VERIFY the message center displays CHECK BRAKE SYSTEM.

  • If the CHECK BRAKE SYSTEM warning turns on, GO to Pinpoint Test AD  to diagnose the door ajar message center warning indicator.
  • If the CHECK BRAKE SYSTEM warning does not turn on, INSTALL a new IPC. REFER to Instrument Panel Cluster (IPC) . TEST the system for normal operation.
  • The CHANGE ENGINE OIL SOON or OIL CHANGE REQUIRED message is inoperative
  • Odometer
  • IPC
  • Using the system check in the message center, VERIFY the oil life is between 0% and 5% for the CHANGE ENGINE OIL SOON message or at 0% for the OIL CHANGE REQUIRED message.

  • If the oil life is between 0% and 5%, GO to Pinpoint Test AD .
  • If the oil life is not between 0% and 5%, the message center is operating correctly. INFORM the customer how the message center functions and how the oil life messages are set.
  • The SERVICE ADVANCETRAC warning message is inoperative/always on
  • Stability/traction control indication concern
  • IPC
  • The CHECK CHARGING SYSTEM message is inoperative/always on
  • Charging system concern
  • PCM
  • IPC
  • GO to Pinpoint Test X  to diagnose the charging system message center warning indicator.
  • The TRAILER SWAY REDUCE SPEED message is inoperative/always on
  • ABS concern
  • IPC
  • GO to Pinpoint Test O  to diagnose the stability/traction control indicator.
  • The COULD NOT PROGRAM INTEGRATED KEY message is always on
  • Maximum number of keys programmed
  • Integrated key programming concern
  • The TRANSPORT MODE CONTACT DEALER message is always on
  • Vehicle still in transport mode
  • The TIRE PRESSURE SENSOR FAULT, LOW TIRE PRESSURE or TIRE PRESSURE MONITOR FAULT warning is inoperative/always on
  • IPC
  • OPEN then CLOSE the driver door and VERIFY the DRIVER DOOR AJAR warning functions correctly.

  • If the DRIVER DOOR AJAR warning does not function correctly, INSTALL a new IPC. REFER to Instrument Panel Cluster (IPC) . TEST the system for normal operation.
  • If the DRIVER DOOR AJAR warning functions correctly, GO to Pinpoint Test R  to diagnose the TPMS warning indicator.
  • The TRAIN LEFT FRONT, RIGHT FRONT, RIGHT REAR and LEFT REAR message is inoperative/always on
  • TPMS warning indicator concern
  • TPMS sensor training
  • NOTE: These messages only appear during the TPMS sensor training procedure. Refer to WHEELS AND TIRES .

VERIFY the TPMS warning indicator functions.
  • If the TPMS warning indicator does not operate, GO to Pinpoint Test R .
  • If the TPMS warning indicator operates, CARRY OUT the TPMS sensor training. REFER to WHEELS AND TIRES .
  • The TIRES NOT TRAINED-REPEAT message is always on
  • TPMS sensor training
  • The TRAINING COMPLETE message is inoperative
  • TPMS sensor training
  • The CHECK PARK AID warning is always on
  • Parking aid system concern
  • Communication network
  • The AWD OFF or CHECK AWD message is inoperative/always on
  • Message center concern
  • All-Wheel Drive (AWD) concern
  • OPEN then CLOSE the driver door and VERIFY the DRIVER DOOR AJAR warning functions correctly.
  • A Blind Spot Information System (BLIS®) or Cross Traffic Alert (CTA) system message is inoperative/always on
  • Message center concern
  • BLIS® or CTA system concern
  • OPEN then CLOSE the driver door and VERIFY the DRIVER DOOR AJAR warning functions correctly.

  • If the DRIVER DOOR AJAR warning does not function correctly, GO to Pinpoint Test AD .
  • If the DRIVER DOOR AJAR warning functions correctly, REFER to SIDE AND REAR VISION to diagnose the BLIS® or CTA system.
  • A forward collision warning system message is inoperative/always on
  • Message center concern
  • Forward collision warning system concern
  • OPEN then CLOSE the driver door and VERIFY the DRIVER DOOR AJAR warning functions correctly.

  • If the DRIVER DOOR AJAR warning does not function correctly, GO to Pinpoint Test AD .
  • If the DRIVER DOOR AJAR warning functions correctly, REFER to COLLISION AVOIDANCE to diagnose the forward collision warning system.
  • The REMOVE OBJECTS NEAR PASS SEAT warning is always on
  • Objects near the passenger seat or seat track
  • Occupant classification system concern
  • REMOVE any objects near the passenger seat or seat track. If the REMOVE OBJECTS NEAR PASS SEAT warning is still present, REFER to SUPPLEMENTAL RESTRAINT SYSTEM to diagnose the occupant classification system.
  • A MyKey® menu is not available or is incorrect
  • MyKey® programmed key in use
  • Number of keys set to unlimited mode
  • Non-Ford approved remote start system installed
  • NOTE: MyKey® may not be compatible with non-Ford approved remote start systems.

REFER to ANTI-THEFT - PASSIVE ANTI-THEFT SYSTEM (PATS) to diagnose the MyKey® system.
  • An All-Wheel Drive (AWD) system message is inoperative/always on
  • Message center concern
  • AWD system concern
  • PCM
  • OPEN then CLOSE the driver door and VERIFY the DRIVER DOOR AJAR message center warning functions correctly.
  • The SHIFT TO PARK message is inoperative/always on
  • PRNDL display concern
  • Wiring, terminals or connectors
  • Park detect switch (part of the selector lever)
  • BCM
  • The PRESS BRAKE TO START, ACCESSORY POWER ACTIVE or STARTING SYSTEM FAULT message is inoperative/always on
  • Message center concern
  • Intelligent Access (IA) concern
  • OPEN then CLOSE the driver door and VERIFY the DRIVER DOOR AJAR warning functions correctly and the vehicle functions in all ignition modes.
  • The NO KEY DETECTED or RESTART NOW OR KEY IS NEEDED message is inoperative/always on
  • Message center concern
  • IA concern
  • OPEN then CLOSE the driver door and VERIFY the DRIVER DOOR AJAR warning and the IA system functions correctly.
SYMPTOM CHART - WARNING CHIMES

Condition Possible Sources Action
  • All the chimes are inoperative
  • IPC
  • The chime sounds when the driver door is ajar (no key in ignition and headlamps off)
  • Exterior lighting concern
  • Interior lighting concern
  • Vehicle may still be in factory mode
  • Wiring, terminals or connectors
  • Key-in-ignition warning switch (part of the ignition switch) (without IA)
  • BCM
  • The key-in-ignition warning chime is inoperative
  • Interior lighting concern
  • Wiring, terminals or connectors
  • Key-in-ignition warning switch (part of the ignition switch) (without IA)
  • BCM
  • IPC
  • The headlamps on warning chime is inoperative
  • Interior lighting concern
  • BCM
  • IPC
  • The memory feedback (memory seats only) warning chime is inoperative
  • Memory set feature concern
  • Driver Seat Module (DSM)
  • IPC
  • The safety belt warning chime is inoperative
  • Safety belt warning indication concern
  • IPC
  • The Belt-Minder® feature does not operate
  • Belt-Minder® deactivated
  • Speedometer concern
  • Safety belt warning indication concern
  • IPC
  • The door ajar warning chime is inoperative
  • Wiring, terminals or connectors
  • BCM
  • IPC
  • OBSERVE the door ajar message center warning indicator.

  • If the door ajar message center warning indicator does not operate correctly, GO to Pinpoint Test AD . TEST the system for normal operation.
  • If the door ajar message center warning indicator operates correctly, INSTALL a new IPC. REFER to Instrument Panel Cluster (IPC) . TEST the system for normal operation.
  • The parking brake warning chime is inoperative
  • Brake warning indication concern
  • BCM
  • IPC
  • The perimeter alarm chime is inoperative
  • Perimeter alarm concern
  • IPC
  • VERIFY the key-in-ignition warning chime functions correctly.

  • If the key-in-ignition warning chime does not function correctly, GO to Pinpoint Test AL .
  • If the key-in-ignition warning chime functions correctly, REFER to ANTI-THEFT - PERIMETER to diagnose the perimeter alarm.
  • The air bag secondary warning chime is inoperative/has activated
  • IPC
  • RETRIEVE the recorded IPC DTCs from the self-test.

  • If the IPC DTC P1534:01 is not present, the system is operating correctly. The air bag secondary warning chime sounds only when a fault in the air bag warning indicator is present and DTC P1534:01 is recorded.
  • If the IPC DTC P1534:01 is present, INSTALL a new IPC. REFER to Instrument Panel Cluster (IPC) . TEST the system for normal operation.
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