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Home >> Lincoln >> 2012 >> MKT Base, AWD >> Repair and Diagnosis >> Electrical >> Gauges >> Information Center - Instrumentation, Message Center, And Warning Chimes >> Diagnosis And Testing >> Instrumentation, Message Center and Warning Chimes >> Symptom Charts

Symptom Charts

SYMPTOM CHART - INSTRUMENT PANEL CLUSTER (IPC)

Condition Possible Sources Action
  • No communication with the Instrument Panel Cluster (IPC)
  • Fuse(s)
  • Wiring, terminals or connectors
  • IPC
  • The IPC is inoperative
  • Fuse(s)
  • Wiring, terminals or connectors
  • IPC
  • Incorrect fuel gauge indication
  • Wiring, terminals or connectors
  • Fuel tank transfer tube
  • Fuel pump module
  • Fuel level sensor
  • Fuel level sender (float and card)
  • Fuel lines
  • Fuel tank
  • IPC
  • The temperature gauge is inoperative
  • PCM
  • IPC
  • Incorrect temperature gauge indication
  • PCM concern
  • IPC
  • The speedometer is inoperative
  • PCM
  • IPC
  • Incorrect speedometer indication
  • Tire size configuration
  • Axle ratio configuration
  • PCM concern
  • IPC
  • The odometer is inoperative
  • PCM
  • IPC
  • The tachometer is inoperative
  • PCM
  • IPC
  • Incorrect tachometer indication
  • PCM concern
  • IPC
  • The brake warning indicator is never on
  • Wiring, terminals or connectors
  • Parking brake warning indicator switch
  • Brake fluid level switch
  • Smart Junction Box (SJB)
  • IPC
  • The brake warning indicator is always on
  • Wiring, terminals or connectors
  • Parking brake warning indicator switch
  • Brake fluid level switch
  • ABS concern
  • SJB
  • IPC
  • The ABS warning indicator is never/always on
  • ABS module
  • IPC
  • The traction control indicator is never/always on
  • Traction control system concern
  • ABS module
  • IPC
  • The traction control disabled indicator is never/always on
  • ABS module
  • A MyKey™ programmed key is in use
  • IPC
  • The safety belt warning indicator is never/always on
  • Restraints Control Module (RCM)
  • IPC
  • The air bag warning indicator is never/always on
  • RCM
  • IPC
  • The anti-theft indicator is never on
  • IPC
  • The LH/RH turn or high beam indicator is never/always on
  • Turn signal concern
  • High beam concern
  • SJB
  • IPC
  • The Tire Pressure Monitoring System (TPMS) warning indicator is never/always on
  • Tire pressure
  • TPMS concern
  • SJB
  • IPC
  • The Malfunction Indicator Lamp (MIL) is never/always on
  • PCM
  • IPC
  • The cruise control indicator is never/always on
  • PCM
  • Cruise-Control Module (C-CM)
  • IPC
  • The adaptive cruise control indicator is never/always on (if equipped)
  • C-CM
  • IPC
  • The PRNDL indicator is never/always on
  • Wiring, terminals or connectors
  • Park detect switch (part of the selector lever)
  • PCM concern
  • IPC
  • The grade assist message center indicator is never/always on
  • Grade assist system concern
  • Transaxle concern
  • PCM
  • IPC
  • The door ajar message center warning indicator is never/always on
  • Interior lighting concern
  • SJB
  • IPC
  • The low oil pressure message center warning indicator is never/always on
  • Wiring, terminals or connectors
  • Tachometer indication concern
  • Engine oil pressure switch
  • Base engine oil pressure concern
  • IPC
  • The charging system message center warning indicator is never/always on
  • Charging system concern
  • PCM
  • IPC
  • The powertrain malfunction (wrench) message center warning indicator is never/always on
  • Electronic Throttle Control (ETC) system concern
  • All-Wheel Drive (AWD) concern
  • Transaxle concern
  • IPC
  • The engine over-temperature message center warning indicator is never/always on
  • PCM concern
  • IPC
  • The low fuel message center warning indicator is never/always on
  • IPC
  • VERIFY that the odometer and fuel gauge are operating correctly and the Distance To Empty (DTE) display is 120 km (75 miles) (with a MyKey™ programmed key) or 80 km (50 miles) (with an administrator key) to empty or less.
    • If the odometer or fuel gauge do not operate correctly, GO to PINPOINT TEST G  (odometer), GO to PINPOINT TEST B  (fuel gauge).
    • If the DTE display is above 120 km (75 miles) (with a MyKey™ programmed key) or 80 km (50 miles) (with an administrator key) to empty, the system is operating correctly. The low fuel warning is turned on when the DTE display is 120 km (75 miles) (with a MyKey™ programmed key) or 80 km (50 miles) (with an administrator key) to empty or less.
  • The low washer fluid message center warning indicator is never/always on
  • Wiring, terminals or connectors
  • Washer fluid level switch
  • IPC
SYMPTOM CHART - INFORMATION AND MESSAGE CENTER

Condition Possible Sources Action
  • The message center is not operating correctly
  • Wiring, terminals or connectors
  • Front Controls Interface Module (FCIM)
  • Instrument Panel Cluster (IPC)
  • The message center display is blank
  • IPC
  • PRESS and RELEASE the INFO button and VERIFY that the message center display mode is turned on.
    • If the message center display is illuminated, the system is working correctly at this time.
    • If the message center display is inoperative, GO to PINPOINT TEST A .
  • The SERVICE ADVANCETRAC warning message is inoperative/always on
  • Traction control indication concern
  • IPC
  • The XXX% OIL LIFE CHANGE SOON, OIL CHANGE REQUIRED message is inoperative
  • Odometer
  • IPC
  • Using the system check in the message center, VERIFY that the oil life is between 0 and 10% for the OIL CHANGE SOON message or at 0% for the OIL CHANGE REQUIRED message.
    • If the oil life is between 0% and 10%, INSTALL a new IPC. REFER to INSTRUMENT PANEL CLUSTER (IPC) . TEST the system for normal operation.
    • If the oil life is not between 0% and 10%, the message center is operating correctly. INFORM the customer how the message center functions and how the oil life messages are set.
  • The Distance To Empty (DTE)/average fuel economy display is inoperative
  • IPC
  • CHECK the operation of the speedometer, the fuel gauge and the odometer.
  • The LIFTGATE AJAR warning is inoperative/always on
  • Wiring, terminals or connectors
  • Remote Function Actuator (RFA) module
  • Smart Junction Box (SJB)
  • IPC
  • The FUEL LEVEL LOW warning is inoperative
  • IPC
  • VERIFY that the odometer and fuel gauge are operating correctly and the DTE display is 120 km (75 miles) (with a MyKey™ programmed key) or 80 km (50 miles) (with an administrator key) to empty or less.
    • If the odometer or fuel gauge do not operate correctly, GO to PINPOINT TEST G  (odometer) or GO to PINPOINT TEST B  (fuel gauge).
    • If the DTE display is above 120 km (75 miles) (with a MyKey™ programmed key) or 80 km (50 miles) (with an administrator key) to empty, the system is operating correctly. The low fuel warning is turned on when the DTE display is 120 km (75 miles) (with a MyKey™ programmed key) or 80 km (50 miles) (with an administrator key) to empty or less.
  • The CHECK FUEL FILL INLET warning is inoperative
  • Evaporative emissions system concern
  • PCM
  • IPC
  • The CHECK BRAKE SYSTEM, PARK BRAKE ENGAGED or BRAKE FLUID LEVEL LOW warning is inoperative/always on
  • Brake warning indication concern
  • The CHECK PARK AID warning is inoperative/always on
  • Message center concern
  • Parking aid system concern
  • OPEN then CLOSE the driver door and VERIFY that the DRIVER DOOR AJAR message center warning functions correctly.
    • If the DRIVER DOOR AJAR message center warning does not function correctly, GO to PINPOINT TEST AD .
    • If the DRIVER DOOR AJAR message center warning functions correctly, REFER to PARKING AID to diagnose the parking aid system.
  • The TRAIN RIGHT FRONT, LEFT FRONT, RIGHT REAR or LEFT REAR TIRE message is inoperative/always on
  • Tire Pressure Monitoring System (TPMS) warning indication concern
  • TPMS sensor training
    NOTE: These messages only appear during the TPMS sensor training procedure. Refer to WHEELS AND TIRES .
  • VERIFY that the TPMS warning indicator functions.
    • If the TPMS warning indicator does not operate, GO to PINPOINT TEST R .
    • If the TPMS warning indicator operates, CARRY OUT the TPMS sensor training. REFER to WHEELS AND TIRES .
  • The TIRES NOT TRAINED - REPEAT message is always on
  • TPMS sensor training
  • The TRAINING COMPLETE message is inoperative
  • TPMS sensor training incomplete
  • The TIRE PRESSURE SENSOR FAULT, LOW TIRE PRESSURE or TIRE PRESSURE MONITOR FAULT warning is inoperative/always on
  • TPMS warning indication concern
  • TPMS concern
  • VERIFY that the TPMS warning indicator operates.
  • The adaptive cruise control gap and speed setting display is inoperative
  • Adaptive cruise control concern
  • OPEN then CLOSE the driver door and VERIFY that the DRIVER DOOR AJAR message center warning functions correctly.
    • If the DRIVER DOOR AJAR message center warning does not function correctly, GO to PINPOINT TEST AD .
    • If the DRIVER DOOR AJAR message center warning functions correctly, REFER to CRUISE CONTROL to diagnose an inoperative cruise control system.
  • An adaptive cruise control system warning is inoperative
  • Adaptive cruise control indication concern
  • Cruise control indication concern
  • Adaptive cruise control concern
  • CHECK the cruise control indicator and adaptive cruise control indicator operation.
    • If the cruise control indicator and adaptive cruise control indicator do not operate correctly, GO to PINPOINT TEST T  (cruise control indicator) or GO to PINPOINT TEST U  (adaptive cruise control indicator).
    • If the cruise control indicator and adaptive cruise control indicator operate correctly, REFER to CRUISE CONTROL to diagnose the adaptive cruise control system.
  • The SHIFT TO PARK message is inoperative/always on
  • Message center concern
  • Wiring, terminals or connectors
  • Park detect switch (part of the selector lever)
  • RFA module
  • The WASHER FLUID LEVEL LOW message is inoperative/always on
  • Wiring, terminals or connectors
  • Washer fluid level switch
  • IPC
  • The CHECK CHARGING SYSTEM message is inoperative/always on
  • Charging system concern.
  • PCM
  • IPC
  • The PRESS BRAKE TO START, ACCESSORY POWER ACTIVE or STARTING SYSTEM FAULT message is inoperative/always on
  • Message center concern
  • Intelligent Access (IA) concern
  • OPEN then CLOSE the driver door and VERIFY that the DRIVER DOOR AJAR message center warning functions correctly and the vehicle functions in all ignition modes.
  • The NO KEY DETECTED or RESTART NOW OR KEY IS NEEDED message is inoperative/always on
  • Message center concern
  • IA concern
  • OPEN then CLOSE the driver door and VERIFY that the DRIVER DOOR AJAR message center warning and the IA system functions correctly.
  • The DRIVER DOOR AJAR, PASSENGER DOOR AJAR, REAR LEFT DOOR AJAR, or REAR RIGHT DOOR AJAR message is inoperative/always on
  • Interior lighting concern
  • SJB
  • IPC
  • The AWD OFF or CHECK AWD message is inoperative/always on
  • Message center concern
  • All-Wheel Drive (AWD) concern
  • OPEN then CLOSE the driver door and VERIFY that the DRIVER DOOR AJAR message center warning functions correctly.
    • If the DRIVER DOOR AJAR message center warning does not function correctly, GO to PINPOINT TEST AD .
    • If the DRIVER DOOR AJAR message center warning functions correctly, REFER to FOUR WHEEL DRIVE (4WD) SYSTEMS to diagnose the AWD system.
  • A Blind Spot Information System (BLIS®) or Cross Traffic Alert (CTA) system message is inoperative/always on
  • Message center concern
  • BLIS® or CTA system concern
  • OPEN then CLOSE the driver door and VERIFY that the DRIVER DOOR AJAR message center warning functions correctly.
    • If the DRIVER DOOR AJAR message center warning does not function correctly, GO to PINPOINT TEST AD .
    • If the DRIVER DOOR AJAR message center warning functions correctly, REFER to SIDE AND REAR VISION to diagnose the BLIS® or CTA system.
  • A forward collision warning system message is inoperative/always on
  • Message center concern
  • Forward collision warning system concern
  • OPEN then CLOSE the driver door and VERIFY that the DRIVER DOOR AJAR message center warning functions correctly.
    • If the DRIVER DOOR AJAR message center warning does not function correctly, GO to PINPOINT TEST AD .
    • If the DRIVER DOOR AJAR message center warning functions correctly, REFER to COLLISION AVOIDANCE to diagnose the forward collision warning system.
  • A MyKey™ message is inoperative/always on
  • Message center concern
  • MyKey™ system concern
  • VERIFY a MyKey™ is used. OPEN then CLOSE the driver door and VERIFY that the DRIVER DOOR AJAR message center warning functions correctly.
  • POWER STEERING ASSIST FAULT, SERVICE POWER STEERING or SERVICE POWER STEERING NOW message is inoperative/always on
  • Message center concern
  • Electronic Power Assist Steering (EPAS) system concern
  • OPEN then CLOSE the driver door and VERIFY that the DRIVER DOOR AJAR message center warning functions correctly.
  • An active park assist message is inoperative/always on
  • Message center concern
  • Active park assist system concern
  • OPEN then CLOSE the driver door and VERIFY that the message center DRIVER DOOR AJAR message functions correctly and the vehicle operates in all ignition modes correctly.
    • If the DRIVER DOOR AJAR message center warning does not display correctly, GO to PINPOINT TEST AD .
    • If the DRIVER DOOR AJAR message center warning functions correctly, REFER to ACTIVE PARK ASSIST to diagnose the active park assist system.
  • The REMOVE OBJECTS NEAR PASS SEAT warning is always on
  • Objects near the passenger seat or seat track
  • Occupant classification system concern
  • REMOVE any objects near the passenger seat or seat track. If the REMOVE OBJECTS NEAR PASS SEAT warning is still present, REFER to SUPPLEMENTAL RESTRAINT SYSTEM to diagnose the occupant classification system.
  • The CHECK ADAPTIVE HEADLAMPS message is inoperative/always on
  • Message center concern
  • Exterior lighting system concern
  • OPEN then CLOSE the driver door and VERIFY that the message center DRIVER DOOR AJAR message functions correctly and the vehicle operates in all ignition modes correctly.
    • If the DRIVER DOOR AJAR message center warning does not display correctly, GO to PINPOINT TEST AD .
    • If the DRIVER DOOR AJAR message center warning functions correctly, REFER to EXTERIOR LIGHTING to diagnose the exterior lighting system.
  • The engine hour/engine idle hour display is inoperative (limousine only)
  • Speedometer concern
  • Tachometer concern
  • VERIFY the speedometer and tachometer operate.
    • If the speedometer is inoperative, GO to PINPOINT TEST E .
    • If the tachometer is inoperative, GO to PINPOINT TEST H .
    • If the tachometer operates, CARRY out the Programmable Module Installation (PMI) using as built data.
SYMPTOM CHART - WARNING CHIMES

Condition Possible Sources Action
  • All the chimes are inoperative
  • Instrument Panel Cluster (IPC)
  • VERIFY the IPC gauges and indicators are functioning correctly.
    • If the IPC gauges and indicators are not functioning correctly, GO to PINPOINT TEST A .
    • If the IPC gauges and indicators are functioning correctly, INSTALL a new IPC. REFER to INSTRUMENT PANEL CLUSTER (IPC) . TEST the system for normal operation.
  • The chime sounds when the driver door is ajar (ignition in off mode and headlamps off)
  • Wiring, terminals or connectors
  • Remote Function Actuator (RFA) module
  • Smart Junction Box (SJB)
  • The key-in-ignition warning chime is inoperative
  • Wiring, terminals or connectors
  • RFA module
  • SJB
  • IPC
  • The headlamps on warning chime is inoperative
  • Door ajar indication concern
  • SJB
  • IPC
  • The door ajar warning chime is inoperative
  • Door ajar indication concern
  • SJB
  • IPC
  • The turn/hazard on warning chime is inoperative
  • RH/LH turn indication concern
  • IPC
  • VERIFY that the RH/LH turn indicators operate correctly.
    • If the RH/LH turn indicators do not operate correctly, GO to PINPOINT TEST Q .
    • If the RH/LH turn indicators operate correctly, INSTALL a new IPC. REFER to INSTRUMENT PANEL CLUSTER (IPC) . TEST the system for normal operation.
  • The turn signal on warning chime is inoperative
  • Odometer concern
  • IPC
  • The safety belt warning chime does not operate correctly
  • Safety belt warning indication concern
  • Restraints Control Module (RCM)
  • IPC
  • The Belt-Minder® feature does not operate correctly
  • Belt-Minder® deactivated
  • Safety belt warning indication concern
  • Speedometer concern
  • RCM
  • IPC
  • The parking brake warning chime is inoperative
  • Brake warning indication concern
  • Speedometer concern
  • SJB
  • IPC
  • The air bag secondary warning chime is inoperative/has activated
  • IPC
  • RETRIEVE the recorded DTCs from the IPC self-test.
    • If IPC DTC P1534:01 is not present, the system is operating correctly. The air bag secondary warning chime sounds only when a fault in the air bag warning indicator is present and DTC P1534:01 is recorded.
    • If IPC DTC P1534:01 is present, INSTALL a new IPC. REFER to INSTRUMENT PANEL CLUSTER (IPC) . TEST the system for normal operation.
  • The message center warning chime is inoperative
  • IPC
  • DISCONNECT the brake fluid level switch and VERIFY that the message center warning chime sounds when the message center displays CHECK BRAKE SYSTEM.
    • If the message center warning chime sounds when the CHECK BRAKE SYSTEM message appears, the system is operating correctly at this time. The message center warning chime only sounds when the message center displays a new warning message.
    • If the message center warning chime does not sound when the CHECK BRAKE SYSTEM message appears, INSTALL a new IPC. REFER to INSTRUMENT PANEL CLUSTER (IPC) . TEST the system for normal operation.
  • The adaptive cruise control warning chime is inoperative
  • Adaptive cruise control indication concern
  • Speedometer concern
  • IPC
  • The memory feedback warning chime is inoperative
  • Memory set feature concern
  • Key-in-ignition warning chime concern
  • Driver Seat Module (DSM)
  • The service AdvanceTrac® warning chime is inoperative
  • Traction control system concern
  • ABS module
  • IPC
  • The active park assist warning chime is inoperative
  • Parking Aid Module (PAM)
  • IPC
  • VERIFY the key-in-ignition warning chime is operative by placing the ignition in the ACC mode with the door open.
    • If the chime does not sound, INSTALL a new IPC. REFER to INSTRUMENT PANEL CLUSTER (IPC) . TEST the system for normal operation.
    • If there are active park assist messages displayed in the message center and no active park assist chime is present when required, REFER to ACTIVE PARK ASSIST to diagnose the active park assist system.
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