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Home >> Lincoln >> 2012 >> MKS Base, AWD >> Repair and Diagnosis >> Electrical >> Gauges >> Information Center - Instrumentation, Message Center, And Warning Chimes >> Diagnosis And Testing >> Instrumentation, Message Center and Warning Chimes >> Symptom Charts

Symptom Charts

NOTE: Refer to Description and Operation, Intelligent Access (IA) with Push Button Start in ANTI-THEFT - PASSIVE ANTI-THEFT SYSTEM (PATS) to review the procedures for achieving the various ignition states (ignition off, ignition in accessory, ignition on, ignition start) on vehicles with this feature.
SYMPTOM CHART - INSTRUMENT PANEL CLUSTER (IPC)

Condition Possible Sources Action
  • No communication with the Instrument Panel Cluster (IPC)
  • Fuse(s)
  • Wiring, terminals or connectors
  • IPC
  • The Instrument Panel Cluster (IPC) is inoperative
  • Fuse(s)
  • Wiring, terminals or connectors
  • IPC
  • Incorrect fuel gauge indication - single sender L-shaped fuel tank
  • Wiring, terminals or connectors
  • Fuel pump module
  • Fuel level sender (float and card)
  • Fuel tank
  • IPC
  • Incorrect fuel gauge indication - dual sender saddle-type fuel tank
  • Wiring, terminals or connectors
  • Fuel tank transfer tube
  • Fuel pump module
  • Fuel level sensor
  • Fuel level sender (float and card)
  • Fuel lines
  • Fuel tank
  • IPC
  • The temperature gauge is inoperative
  • PCM
  • IPC
  • Incorrect temperature gauge indication
  • PCM concern
  • IPC
  • The speedometer is inoperative
  • PCM
  • IPC
  • Incorrect speedometer indication
  • Tire size configuration
  • Axle ratio configuration
  • PCM concern
  • IPC
  • The odometer is inoperative
  • PCM
  • IPC
  • The tachometer is inoperative
  • PCM
  • IPC
  • Incorrect tachometer indication
  • PCM concern
  • IPC
  • The brake warning indicator is never on
  • Wiring, terminals or connectors
  • Parking brake warning indicator switch
  • Brake fluid level switch
  • Smart Junction Box (SJB)
  • IPC
  • The brake warning indicator is always on
  • Wiring, terminals or connectors
  • Parking brake warning indicator switch
  • Brake fluid level switch
  • ABS concern
  • SJB
  • IPC
  • The ABS warning indicator is never/always on
  • ABS module
  • IPC
  • The traction control indicator is never/always on
  • Traction control system concern
  • ABS module
  • IPC
  • The traction control disabled indicator is never/always on
  • ABS module
  • A MyKey™ programmed key is in use
  • IPC
  • The safety belt warning indicator is never/always on
  • Restraints Control Module (RCM)
  • IPC
  • The air bag warning indicator is never/always on
  • RCM
  • IPC
  • The anti-theft indicator is never/always on
  • Passive Anti-Theft System (PATS) concern
  • IPC
  • The LH/RH turn or high beam indicator is never/always on
  • Turn signal concern
  • High beam concern
  • SJB
  • IPC
  • The Tire Pressure Monitoring System (TPMS) warning indicator is never/always on
  • Tire pressure
  • TPMS concern
  • SJB
  • IPC
  • The Malfunction Indicator Lamp (MIL) is never/always on
  • PCM
  • IPC
  • The cruise control indicator is never/always on
  • PCM
  • Cruise-Control Module (C-CM)
  • IPC
  • The adaptive cruise control indicator is never/always on (if equipped)
  • C-CM
  • IPC
  • The PRNDL indicator is never on/always displays P
  • Wiring, terminals or connectors
  • Brake shift interlock
  • PCM concern
  • IPC
  • The select shift indicator does not display the selected range
  • PCM concern
  • IPC
  • The engine over-temperature message center warning indicator is never/always on
  • PCM concern
  • IPC
  • The charging system message center warning indicator is never/always on
  • Charging system concern
  • PCM
  • IPC
  • The powertrain malfunction (wrench) message center warning indicator is never/always on
  • Electronic Throttle Control (ETC) system concern
  • AWD concern
  • Transaxle concern
  • IPC
  • The door ajar message center warning indicator is never/always on
  • Interior lighting concern
  • SJB
  • IPC
  • The low oil pressure message center warning indicator is never/always on
  • Wiring, terminals or connectors
  • Tachometer indication concern
  • Engine oil pressure switch
  • Base engine oil pressure concern
  • IPC
  • The low fuel message center warning indicator is never/always on
  • IPC
  • VERIFY that the odometer and fuel gauge are operating correctly and the Distance To Empty (DTE) display is 80 km (50 miles) to empty or less (with an administrator key) or 120 km (75 miles) (with a MyKey™).
    • If the odometer or fuel gauge do not operate correctly, GO to PINPOINT TEST H  (odometer), GO to PINPOINT TEST B  (single sender L-shaped tank) or GO to PINPOINT TEST C  (dual sender saddle-type tank).
    • If the DTE display is above 80 km (50 miles) to empty (with an administrator key), or 120 km (75 miles) (with a MyKey™), the system is operating correctly. The low fuel warning is turned on when the DTE display is 80 km (50 miles) to empty or less (with an administrator key), or 120 km (75 miles) (with a MyKey™).
  • The trunk ajar message center warning indicator is never/always on
  • Wiring, terminals or connectors
  • Luggage compartment lid ajar switch (part of the luggage compartment lid latch)
  • Remote Function Actuator (RFA) module with Intelligent Access (IA).
  • SJB
  • IPC
  • The low washer fluid message center warning indicator is never/always on
  • Wiring terminals or connectors
  • Washer fluid level switch
  • IPC
SYMPTOM CHART - INFORMATION AND MESSAGE CENTER

Condition Possible Sources Action
  • The message center is not operating correctly
  • Wiring, terminals or connectors
  • Front Controls Interface Module (FCIM)
  • HVAC module
  • Instrument Panel Cluster (IPC)
  • The message center display is blank
  • IPC
  • PRESS and RELEASE the INFO button and VERIFY that the message center display mode is turned on, then CARRY OUT the IPC self-diagnostic test to illuminate all segments of the message center display.
    • If the message center display is illuminated, the system is working correctly at this time. GO to PINPOINT TEST A 
  • The compass is inoperative
  • Fuse(s)
  • Wiring, terminals or connectors
  • Compass module (integral to the auto-dimming interior mirror)
  • Front Display Interface Module (FDIM) (compass display)
  • Instrument Panel Cluster (IPC)
  • The compass is inaccurate
  • Compass zone setting
  • Compass calibration
  • Compass module (integral to the auto-dimming interior mirror)
  • The parking aid and collision avoidance (if equipped) menus are missing from the message center and the features cannot be deactivated
  • A MyKey™ programmed key is in use
  • When a MyKey programmed key is in use, the parking aid and collision avoidance menus are turned off and the features cannot be deactivated. Use an administrator key to operate these features.
  • The SERVICE ADVANCETRAC warning message is inoperative/always on
  • Traction control indication concern
  • IPC
  • The XXX% OIL LIFE CHANGE OIL SOON, OIL CHANGE REQUIRED message is inoperative
  • Odometer
  • IPC
  • VERIFY that the odometer operates correctly. Using the system check in the message center, VERIFY that the oil life is between 0% and 10% for the OIL CHANGE SOON message or at 0% for the OIL CHANGE REQUIRED message.
    • If the oil life is between 0% and 10%, INSTALL a new IPC. REFER to INSTRUMENT PANEL CLUSTER (IPC) . TEST the system for normal operation.
    • If the oil life is not between 0% and 10%, the message center is operating correctly. INFORM the customer how the message center functions and how the oil life messages are set.
  • A BLIS® or CTA system message is inoperative/always on
  • Message center concern
  • BLIS® or CTA system concern
  • OPEN then CLOSE the driver door and VERIFY that the door ajar message center warning indicator functions correctly.
    • If the door ajar message center warning indicator does not function correctly GO to PINPOINT TEST AD .
    • If the door ajar message center warning functions correctly, REFER to SIDE AND REAR VISION to diagnose the BLIS® or CTA system.
  • The Distance To Empty (DTE)/average/instantaneous fuel economy is inoperative
  • IPC
  • CHECK the operation of the speedometer, the odometer, and the fuel gauge.
  • The TRUNK AJAR warning is inoperative/always on
  • Wiring, terminals or connectors
  • Luggage compartment lid ajar switch (part of the luggage compartment lid latch)
  • Remote Function Actuator (RFA) module (with Intelligent Access (IA))
  • Smart Junction Box (SJB)
  • IPC
  • The LOW FUEL LEVEL warning is inoperative
  • IPC
  • VERIFY that the odometer and fuel gauge are operating correctly and the DTE display is 80 km (50 miles) to empty or less (with an administrator key) or 75 miles (120 km) (with a MyKey™).
    • If the odometer or fuel gauge do not operate correctly, GO to PINPOINT TEST H  (odometer), GO to PINPOINT TEST B  (single sender L-shaped tank) or GO to PINPOINT TEST C  (dual sender saddle-type tank).
    • If the DTE display is above 80 km (50 miles) to empty (with an administrator key), or 120 km (75 miles) (with a MyKey™), the system is operating correctly. The low fuel warning is turned on when the DTE display is 80 km (50 miles) to empty or less (with an administrator key), or 120 km (75 miles) (with a MyKey™).
  • The CHECK FUEL FILL INLET warning is inoperative/always on
  • Evaporative emission system
  • PCM
  • IPC
  • The CHECK BRAKE SYSTEM, PARK BRAKE ENGAGED or BRAKE FLUID LEVEL LOW warning is inoperative/always on
  • Brake warning indication concern
  • The CHECK PARK AID warning is always on
  • Message center concern
  • Parking aid system concern
  • OPEN then CLOSE the driver door and VERIFY that the door ajar message center warning indicator functions correctly.
    • If the door ajar message center warning indicator does not function correctly GO to PINPOINT TEST AD .
    • If the door ajar message center warning indicator functions correctly, REFER to PARKING AID to diagnose the parking aid system.
  • The TRAIN RIGHT FRONT, LEFT FRONT, RIGHT REAR, LEFT REAR or SPARE TIRE message is inoperative/always on
  • Tire Pressure Monitoring System (TPMS) warning indication concern
  • TPMS sensor training
    NOTE: These messages only appear during the TPMS sensor training procedure. Refer to WHEELS AND TIRES .
  • VERIFY that the TPMS warning indicator functions.
    • If the TPMS warning indicator does not operate, GO to PINPOINT TEST V .
    • If the TPMS warning indicator operates, CARRY OUT the TPMS sensor training. REFER to WHEELS AND TIRES .
  • The TIRES NOT TRAINED - REPEAT message is always on
  • TPMS sensor training
  • The TRAINING COMPLETE message is inoperative
  • TPMS sensor training incomplete
  • The TIRE PRESSURE SENSOR FAULT, LOW TIRE PRESSURE or TIRE PRESSURE MONITOR FAULT warning is inoperative/always on
  • TPMS warning indication concern
  • TPMS concern
  • VERIFY that the TPMS warning indicator operates.
  • The adaptive cruise control gap and speed setting display is inoperative
  • Adaptive cruise control concern
  • OPEN and CLOSE the driver door and VERIFY that the message center DRIVER DOOR AJAR message functions correctly and the vehicle operates in all ignition modes correctly.
    • If the DRIVER DOOR AJAR message does not display correctly, GO to PINPOINT TEST AD .
    • If the DRIVER DOOR AJAR message displays correctly, REFER to CRUISE CONTROL to diagnose an inoperative cruise control system.
  • An adaptive cruise control system warning message is inoperative/always on
  • Adaptive cruise control indication concern
  • Cruise control indication concern
  • Adaptive cruise control concern
  • CHECK the cruise control indicator and adaptive cruise control indicator operation.
    • If the cruise control indicator and adaptive cruise control indicator do not operate correctly, GO to PINPOINT TEST Z  (cruise control indicator) or GO to PINPOINT TEST AA  (adaptive cruise control indicator).
    • If the cruise control indicator and adaptive cruise control indicator operate correctly, REFER to CRUISE CONTROL to diagnose the adaptive cruise control system.
  • The SHIFT TO PARK message is inoperative/always on (with Intelligent Access (IA) only)
  • Message center concern
  • Wiring, terminals or connectors
  • Park detect switch (part of the selector lever)
  • RFA module
  • The PRESS BRAKE TO START, ACCESSORY POWER ACTIVE or STARTING SYSTEM FAULT message is inoperative/always on (with Intelligent Access (IA) only)
  • Message center concern
  • IA concern
  • OPEN and CLOSE the driver door and VERIFY that the message center DRIVER DOOR AJAR message functions correctly and the vehicle operates in all ignition modes correctly.
  • The NO KEY DETECTED or RESTART NOW OR KEY IS NEEDED message is inoperative/always on (with IA only)
  • Message center concern
  • IA concern
  • OPEN and CLOSE the driver door and VERIFY that the message center DRIVER DOOR AJAR message functions correctly and the vehicle operates in all ignition modes correctly.
  • The DRIVER DOOR AJAR, PASSENGER DOOR AJAR, REAR LEFT DOOR AJAR, or REAR RIGHT DOOR AJAR message is inoperative/always on
  • Interior lighting concern
  • SJB
  • IPC
  • GO to PINPOINT TEST T  to diagnose the door ajar message center warning indicator.
  • The AWD OFF or CHECK AWD message is inoperative/always on
  • Message center concern
  • AWD concern
  • OPEN and CLOSE the driver door and VERIFY that the message center DRIVER DOOR AJAR message functions correctly and the vehicle operates in all ignition modes correctly.
  • A forward collision warning system message is inoperative/always on
  • Message center concern
  • Forward collision warning system concern
  • OPEN and CLOSE the driver door and VERIFY that the message center DRIVER DOOR AJAR message functions correctly and the vehicle operates in all ignition modes correctly.
  • A MyKey™ message is inoperative/always on
  • MyKey™ system concern
    NOTE: MyKey™ may not be compatible with non-Ford approved remote start systems.
  • VERIFY that a MyKey™ is used. OPEN and CLOSE the driver door and VERIFY that the message center DRIVER DOOR AJAR message functions correctly and the vehicle operates in all ignition modes correctly.
  • POWER STEERING ASSIST FAULT, SERVICE POWER STEERING or SERVICE POWER STEERING NOW message is inoperative/always on
  • Electronic Power Assist Steering (EPAS) system concern
  • Power Steering Control Module (PSCM) (part of the steering gear)
  • An active park assist message is inoperative/always on
  • Message center concern
  • Active park assist system concern
  • OPEN and CLOSE the driver door and VERIFY that the message center DRIVER DOOR AJAR message functions correctly and the vehicle operates in all ignition modes correctly.
  • The REMOVE OBJECTS NEAR PASS SEAT warning is always on
  • Objects near the passenger seat or seat track
  • Occupant classification system concern
  • REMOVE any objects near the passenger seat or seat track. If the REMOVE OBJECTS NEAR PASS SEAT warning is still present, REFER to SUPPLEMENTAL RESTRAINT SYSTEM to diagnose the occupant classification system.
  • The CHECK CHARGING SYSTEM message is inoperative/always on
  • Charging system concern.
  • PCM
  • IPC
  • The CHECK ADAPTIVE HEADLAMPS message is inoperative/always on
  • Message center concern
  • Exterior lighting system concern
  • OPEN and CLOSE the driver door and VERIFY that the message center DRIVER DOOR AJAR message functions correctly and the vehicle operates in all ignition modes correctly.
  • The TO STOP ALARM START VEHICLE message is inoperative/always on
  • Message center concern
  • SJB
  • OPEN and CLOSE the driver door and VERIFY that the message center DRIVER DOOR AJAR message functions correctly and the vehicle operates in all ignition modes correctly.
  • The WASHER FLUID LEVEL LOW message is inoperative/always on
  • Wiring, terminals or connectors
  • Washer fluid level switch
  • IPC
SYMPTOM CHART - WARNING CHIMES

Condition Possible Sources Action
  • All the chimes are inoperative
  • Instrument Panel Cluster (IPC)
  • VERIFY the IPC gauges and indicators are functioning correctly.
    • If the IPC gauges are functioning correctly, INSTALL a new IPC. REFER to INSTRUMENT PANEL CLUSTER (IPC) . TEST the system for normal operation.
    • If the IPC gauges and indicators do not function correctly, GO to PINPOINT TEST A .
  • The chime sounds when the driver door is ajar (no key in ignition and headlamps off)
  • Wiring, terminals or connectors
  • Key-in-ignition switch (part of the ignition switch) (without Intelligent Access (IA))
  • Remote Function Actuator (RFA) module (with IA)
  • Smart Junction Box (SJB)
  • The key-in-ignition warning chime is inoperative
  • Wiring, terminals or connectors
  • Key-in-ignition switch (part of the ignition switch) (without IA)
  • RFA module (with IA)
  • SJB
  • IPC
  • The headlamps on warning chime is inoperative
  • Door ajar indication
  • SJB
  • IPC
  • The turn/hazard on warning chime is inoperative
  • RH/LH turn indicator
  • IPC
  • VERIFY that the RH/LH turn indicators operate correctly.
    • If the RH/LH turn indicators do not operate correctly, GO to PINPOINT TEST U .
    • If the RH/LH turn indicators operate correctly, INSTALL a new IPC. TEST the system for normal operation.
  • The turn signal on warning chime is inoperative
  • Odometer concern
  • IPC
  • The door ajar warning chime is inoperative
  • Door ajar warning indication concern
  • OBSERVE the door ajar message center warning indicator.
    • If the door ajar message center warning indicator does not operate correctly, GO to PINPOINT TEST T .
    • If the door ajar message center warning indicator operates correctly, INSTALL a new IPC. REFER to INSTRUMENT PANEL CLUSTER (IPC) . TEST the system for normal operation.
  • The safety belt warning chime does not operate correctly
  • Safety belt warning indication concern
  • IPC
  • The Belt-Minder® feature does not operate correctly
  • Belt-Minder® deactivated
  • Safety belt warning indication concern
  • Speedometer concern
  • Restraints Control Module (RCM)
  • IPC
  • The parking brake warning chime is inoperative
  • Brake warning indication concern
  • Speedometer concern
  • SJB
  • IPC
  • The air bag secondary warning chime is inoperative/has activated
  • IPC
  • RETRIEVE the recorded DTCs from the IPC self-test.
    • If the IPC DTC P1534:01 is not present, the system is operating correctly. The air bag secondary warning chime sounds only when a fault in the air bag warning indicator is present and DTC P1534:01 is recorded.
    • If the IPC DTC P1534:01 is present, INSTALL a new IPC. REFER to INSTRUMENT PANEL CLUSTER (IPC) . TEST the system for normal operation.
  • The message center warning chime is inoperative
  • IPC
  • DISCONNECT the brake fluid level switch and VERIFY that the message center warning chime sounds when the message center displays the CHECK BRAKE SYSTEM message.
    • If the message center warning chime sounds when the CHECK BRAKE SYSTEM message appears, the system is operating correctly at this time. The message center warning chime only sounds when the message center displays a new warning message.
    • If the message center warning chime does not sound when the CHECK BRAKE SYSTEM message appears, INSTALL a new IPC. REFER to INSTRUMENT PANEL CLUSTER (IPC) . TEST the system for normal operation.
  • The adaptive cruise control warning chime is inoperative
  • Adaptive cruise control indication concern
  • Speedometer concern
  • IPC
  • The memory feedback warning chime is inoperative
  • Driver Seat Module (DSM)
  • IPC
  • The perimeter alarm warning chime is inoperative
  • Perimeter system concern
  • IPC
  • VERIFY the perimeter alarm is operating correctly by opening the driver door with the key while the perimeter alarm is armed.
    • If the perimeter alarm is not operating correctly, REFER to ANTI-THEFT - PERIMETER .
    • If the perimeter alarm is operating correctly and the chime does not sound, INSTALL a new IPC. REFER to INSTRUMENT PANEL CLUSTER (IPC) . TEST the system for normal operation.
  • The active park assist warning chime is inoperative
  • Parking Aid Module (PAM)
  • IPC
  • VERIFY the key-in-ignition warning chime is operative by opening the door with the ignition OFF and the key in the ignition (vehicles without IA) or by leaving the IA ignition in the ACC position with the door open.
    • If the chime does not sound, INSTALL a new IPC. REFER to INSTRUMENT PANEL CLUSTER (IPC) . TEST the system for normal operation.
    • If there are active park assist messages displayed in the message center and no active park assist chime is present when required, REFER to ACTIVE PARK ASSIST to diagnose the active park assist system.
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