Symptom Chart

NOTE: Refer to DESCRIPTION AND OPERATION , Intelligent Access with Push Button Start in ANTI-THEFT SYSTEM - PASSIVE ANTI-THEFT SYSTEM (PATS) article to review the procedures for achieving the various ignition states (ignition OFF, ignition in ACCESSORY, ignition ON, ignition START) on vehicles with this feature.

SYMPTOM CHART

Condition	Possible Sources	Action
All power windows are inoperative Fuse(s)	Accessory delay relay Circuitry LH front window control switch Smart Junction Box (SJB)	GO to PINPOINT TEST A .
All passenger power windows are inoperative	Circuitry LH front window control switch	GO to PINPOINT TEST B .
LH front and LH rear power windows are both inoperative only	Circuitry	REPAIR open in circuit GD133 (BK). DE-INITIALIZE, then INITIALIZE the LH front and LH rear window motors. REFER to WINDOW MOTOR INITIALIZATION in this service information. TEST the system for normal operation.
RH front and RH rear power windows are both inoperative only	Circuitry	REPAIR open in circuit GD145 (BK/BU). DE-INITIALIZE, then INITIALIZE the RH front and RH rear window motors. REFER to WINDOW MOTOR INITIALIZATION in this service information. TEST the system for normal operation.
A single power window is inoperative - LH front	Fuse Circuitry LH front window control switch LH front window regulator motor SJB	GO to PINPOINT TEST C .
A single power window is inoperative - RH front	Fuse Circuitry LH or RH front window control switch RH front window regulator motor	GO to PINPOINT TEST D .
A single power window is inoperative - LH rear	Fuse Circuitry LH front window control switch LH rear window control switch LH rear window regulator motor	GO to PINPOINT TEST E .
A single power window is inoperative - RH rear	Fuse Circuitry LH front window control switch RH rear window control switch RH rear window regulator motor	GO to PINPOINT TEST F .
The one-touch up/down feature is inoperative	Window regulator Motor not initialized Battery power was lost while window was operating Window control switch Window regulator motor	GO to PINPOINT TEST G .
The defrost system is inoperative	Fuses Rear window defrost relay Circuitry Rear window defrost grid Front Controls Interface Module (FCIM) (if equipped with navigation system) HVAC module	GO to PINPOINT TEST H .
The defrost system will not shut off automatically	Circuitry Rear window defrost relay HVAC module	GO to PINPOINT TEST I .
The delayed accessory is inoperative	Circuitry Accessory delay relay SJB	GO to PINPOINT TEST J .
The delayed accessory does not turn off	Circuitry Accessory delay relay SJB	GO to PINPOINT TEST K .
The global open/closing function is inoperative	Circuitry Window regulator motor Remote Keyless Entry (RKE) transmitter SJB	GO to PINPOINT TEST L .
A single power window operates for only a half second each time the window control switch is activated	Window regulator motor	INSTALL a new window regulator motor. REFER to WINDOW REGULATOR MOTOR - FRONT DOOR or WINDOW REGULATOR MOTOR - REAR DOOR in this service information. INITIALIZE the window regulator motor. REFER to WINDOW MOTOR INITIALIZATION in this service information. TEST the system for normal operation.