Pinpoint Test L: DTC B2924 - Audio Button Stuck
WARNING: This page is about a different car, the 2006 Mercury Milan, 2006 Lincoln Zephyr, and 2006 Ford Fusion. However, it is still accessible from the selected car via links, so may be relevant.
- L1 CHECK FOR STUCK AUDIO UNIT BUTTONS
- Key in ON position.
- Turn the audio unit on.
- Enter the self diagnostic menu and select the HARDKEY TEST function.
- Observe the buttons on the screen.
- Does the hard key test indicate a stuck button?
NOTE: If any button is pushed, the corespondent button on the screen appears highlighted.Yes : GO to L2.
No : The system is operating correctly at this time.
- L2 CHECK FOR CORRECT NAVIGATION MODULE OPERATION
- Disconnect all the navigation module connectors.
- Check for:
- Corrosion
- Pushed-out pins
- Connect all the navigation module connectors and make sure they seat correctly.
- Operate the system and verify the concern is still present.
- Is the concern still present?
Yes : REMOVE the audio unit and SEND it to an authorized audio system repair facility. REFER to AUDIO UNIT - ZEPHYR . TEST the system for normal operation after the repair.
No : The system is operating correctly at this time. The concern may have been caused by a loose or corroded connector.