Pinpoint Test G: The Doors Do Not Lock/Unlock Using The Keyless Entry Keypad
WARNING: This page is about a different car, the 2010 Lincoln MKX and 2010 Ford Edge. However, it is still accessible from the selected car via links, so may be relevant.
NOTE:
Use the correct probe adapter(s) when making measurements. Failure to use the correct probe adapter(s) may damage the connector.
NOTE:
Failure to disconnect the battery when instructed will result in false resistance readings. Refer to
BATTERY, MOUNTING AND CABLES
.
- G1 CHECK THE SJB KEYCODE PID
- Enter the following diagnostic mode on the scan tool: SJB DataLogger.
- Observe the SJB PID (KEYCODE). Read and record the 5-digit factory set entry code.
- Enter the 5-digit factory set entry code on the keyless entry keypad, then press the 3/4 button.
- Do the doors unlock?
- Yes: The system is operating as designed. INFORM the customer of the correct system operation.
- No: GO to G2 .
- G2 RETRIEVE THE RECORDED SJB DTCs FROM THE ON-DEMAND SELF-TEST
- Check for recorded SJB DTCs from the on-demand self-test.
- Is DTC B2A26 recorded?
- Yes: GO to G3 .
- No: GO to G5.
- G3 REPEAT THE SJB ON-DEMAND SELF-TEST
- Disconnect: Keyless Entry Keypad C500.
- Clear the DTCs, then repeat the SJB on-demand self-test.
- Is DTC B2A26 recorded?
- Yes: GO to G4 .
- No: INSTALL a new keyless entry keypad. REFER to KEYLESS ENTRY KEYPAD . TEST the system for normal operation.
- G4 CHECK THE KEYPAD INPUT CIRCUITS FOR A SHORT TO GROUND
- Ignition OFF.
- Disconnect: SJB C2280c.
- Measure the resistance between the keypad, harness side and ground as follows:RESISTANCE SPECIFICATION
Connector-Pin Circuit C500-7 CPK29 (GY/BU) C500-5 CPK30 (VT/GN) C500-1 CPK31 (YE/GN) - Are the resistances greater than 10,000 ohms?
- Yes: GO to G10.
- No: REPAIR the circuit in question. CLEAR the DTCs. REPEAT the self-test.
- G5 CHECK THE SJB KEY_PAD PID
- Enter the following diagnostic mode on the scan tool: SJB DataLogger.
- Press each keyless entry keypad button while observing the SJB PID (KEY_PAD).
- Does the PID display the correct values?
- Yes: GO to G10.
- No: GO to G6 .
- G6 CHECK THE KEYPAD GROUND CIRCUIT FOR AN OPEN
- Ignition OFF.
- Disconnect: Negative Battery Cable.
- Disconnect: Keyless Entry Keypad C500.
- Measure the resistance between the keyless entry keypad C500-2, circuit GD133 (BK), harness side and ground.
- Is the resistance less than 5 ohms?
- Yes: GO to G7 .
- No: REPAIR the circuit. TEST the system for normal operation.
- G7 CHECK THE KEYLESS ENTRY KEYPAD
- Connect: Negative Battery Cable.
- Connect a fused jumper wire between the keyless entry keypad harness side, while monitoring the SJB
PID (KEY_PAD) as follows:KEYLESS ENTRY KEYPAD CONNECTOR PIN REFERENCE
Keyless Entry Keypad Connector-Pin/Circuit Keyless Entry Keypad Connector-Pin/Circuit SJB PID (KEY_PAD) Value C500-7 CPK29 (GY/BU) C500-2 GD133 (BK) 1/2 C500-5 CPK30 (VT/GN) C500-2 GD133 (BK) 7/8 C500-1 CPK31 (YE/GN) C500-2 GD133 (BK) 9/0 - Does the PID display the correct values?
- Yes: INSTALL a new keyless entry keypad. REFER to KEYLESS ENTRY KEYPAD .
- No: GO to G8 .
- G8 CHECK THE KEYPAD INPUT CIRCUITS FOR AN OPEN
- Disconnect: SJB C2280c.
- Measure the resistance between the SJB
, harness side and the keyless entry keypad, harness side as follows:RESISTANCE SPECIFICATION
SJB Connector-Pin Circuit Keyless Entry Keypad Connector-Pin C2280c-5 CPK29 (GY/BU) C500-7 C2280c-18 CPK30 (VT/GN) C500-5 C2280c-6 CPK31 (YE/GN) C500-1 - Are the resistances less than 5 ohms?
- Yes: GO to G9 .
- No: REPAIR the circuit in question. TEST the system for normal operation.
- G9 CHECK THE KEYPAD INPUT CIRCUITS FOR A SHORT TO EACH OTHER
- Measure the resistance between the keypad, harness side as follows:RESISTANCE SPECIFICATION
Keypad Connector-Pin/Circuit Keypad Connector-Pin/Circuit C500-7 CPK29 (GY/BU) C500-5 CPK30 (VT/GN) C500-7 CPK29 (GY/BU) C500-1 CPK31 (YE/GN) C500-5 CPK30 (VT/GN) C500-1 CPK31 (YE/GN) - Are the resistances greater than 10,000 ohms?
- Yes: GO to G10 .
- No: REPAIR the circuit in question. TEST the system for normal operation.
- Measure the resistance between the keypad, harness side as follows:
- G10 CHECK FOR CORRECT SJB OPERATION
- Disconnect all the SJB connectors.
- Check for:
- corrosion
- damaged pins
- pushed-out pins
- Connect all the SJB connectors and make sure they seat correctly.
- Operate the system and verify the concern is still present.
- Is the concern still present?
- Yes: INSTALL a new SJB . REFER to MULTIFUNCTION ELECTRONIC MODULES . TEST the system for normal operation.
- No: The system is operating correctly at this time. The concern may have been caused by a loose or corroded connector.