Symptom Chart

Condition	Possible Sources	Action
The message center is not operating correctly	Message center switches Instrument cluster	If equipped with a message center cluster, go to Pinpoint Test A . If equipped with a base instrument cluster, VERIFY that the instrument cluster is operating correctly. If the instrument cluster operates correctly, INSTALL a new instrument cluster. REFER to INSTRUMENT CLUSTER article. TEST the system for normal operation. If the instrument cluster is not operating correctly, REFER to INSTRUMENT CLUSTER article.
The message center display is blank	Message center display setting Instrument cluster	PRESS the INFO button on the message center to make sure the display is not set to a blank display. If the message center display turns on, the system is operating normally at this time. The message center display was set to a blank display. If the message center display is still blank, INSTALL a new instrument cluster. REFER to INSTRUMENT CLUSTER article. TEST the system for normal operation.
Not all segments of the display illuminate	Instrument cluster	INSTALL a new instrument cluster. REFER to INSTRUMENT CLUSTER article. TEST the system for normal operation.
The message center switch does not operate correctly	Circuitry Message center switch Instrument cluster	Go to Pinpoint Test B .
The compass is inoperative	Fuse Circuitry Compass sensor module	Go to Pinpoint Test C .
The compass is inaccurate	Zone setting Calibration Compass sensor module	Go to Pinpoint Test D .
The outside air temperature sensor does not operate correctly	Circuitry Outside air temperature sensor Instrument cluster	Go to Pinpoint Test E .
The distance to empty (DTE)/average/instantaneous fuel economy display is inoperative	Instrument cluster	CHECK the operation of the speedometer, the fuel gauge and the odometer. If the speedometer, the fuel gauge and the odometer do not operate correctly, REFER to INSTRUMENT CLUSTER article. If the speedometer, the fuel gauge and the odometer operate correctly, INSTALL a new instrument cluster. REFER to INSTRUMENT CLUSTER article. TEST the system for normal operation.
The PARKING AID ON/OFF warning is inoperative	Instrument cluster configuration Parking aid system Instrument cluster	Go to Pinpoint Test F .
The XXX MILES/KM TO E FUEL LOW warning is inoperative	Fuel gauge Instrument cluster	VERIFY that the fuel gauge operates correctly and that there is less than approximately 3 gallons of fuel in the tank. NOTE: The miles to empty warning only displays at 80 km (50 miles) to empty which is equal to approximately 3-5 gallons of fuel remaining. This is a learned strategy based on fuel economy and changes from its default setting. If the fuel gauge operates correctly, INSTALL a new instrument cluster. REFER to INSTRUMENT CLUSTER article. TEST the system for normal operation. If the fuel gauge does not operate correctly, REFER to INSTRUMENT CLUSTER article.
The CHECK BRAKE SYSTEM, CHECK PARK BRAKE, PARK BRAKE ENGAGED, or BRAKE FLUID LEVEL LOW warning is inoperative	Parking brake switch Brake fluid level switch Smart junction box (SJB) Instrument cluster	OBSERVE the brake warning indicator. If the brake warning indicator operates correctly, INSTALL a new instrument cluster. REFER to INSTRUMENT CLUSTER article. TEST the system for normal operation. If the brake warning indicator does not operate correctly, REFER to INSTRUMENT CLUSTER article.
The WASHER FLUID LEVEL LOW warning is inoperative	Circuitry Washer fluid level switch Instrument cluster	OBSERVE the low washer fluid level reconfigurable telltale indicator. If the low washer fluid level reconfigurable telltale indicator operates correctly, INSTALL a new instrument cluster. REFER to INSTRUMENT CLUSTER article. TEST the system for normal operation. If the low washer fluid level reconfigurable telltale indicator does not operate correctly, REFER to INSTRUMENT CLUSTER article.
The XXX% OIL LIFE CHANGE OIL SOON or OIL CHANGE REQUIRED warning is inoperative	Instrument cluster	INSTALL a new instrument cluster. REFER to INSTRUMENT CLUSTER article. TEST the system for normal operation.
The CHECK AIR SUSPENSION SYSTEM or AIR SUSPENSION OFF warning is inoperative (if equipped)	Instrument cluster configuration Air suspension system Air suspension module Instrument cluster	Go to Pinpoint Test G .
The DRIVER DOOR, PASSENGER DOOR, REAR LEFT DOOR, REAR RIGHT DOOR or LIFTGATE/GLASS AJAR warning is inoperative	Interior lamps SJB	OPEN and CLOSE each door, liftgate and liftgate glass and VERIFY that the interior lamps operate correctly. If the interior lamps do not operate correctly from each door, liftgate and liftgate glass, REFER to INTERIOR LIGHTING article.
	Instrument cluster	VERIFY that the door ajar reconfigurable telltale indicator operates correctly. If the door ajar reconfigurable telltale indicator operates correctly, INSTALL a new instrument cluster. REFER to INSTRUMENT CLUSTER article. TEST the system for normal operation. If the door ajar reconfigurable telltale indicator does not operate correctly, REFER to INSTRUMENT CLUSTER article.
The CHECK CHARGING SYSTEM warning is inoperative	Instrument cluster	VERIFY that the charge reconfigurable telltale indicator operates correctly. If the charge reconfigurable telltale indicator operates correctly, INSTALL a new instrument cluster. REFER to INSTRUMENT CLUSTER article. TEST the system for normal operation. If the charge reconfigurable telltale indicator does not operate correctly, REFER to INSTRUMENT CLUSTER article.
The TIRE PRESSURE SENSOR FAULT, LOW TIRE PRESSURE or TIRE PRESSURE MONITOR FAULT warning is inoperative (if equipped)	Instrument cluster	VERIFY that the tire pressure monitoring system (TPMS) warning indicator operates correctly. If the TPMS reconfigurable telltale indicator operates correctly, INSTALL a new instrument cluster. REFER to INSTRUMENT CLUSTER article. TEST the system for normal operation. If the TPMS reconfigurable telltale indicator does not operate correctly, REFER to INSTRUMENT CLUSTER article.
The 4X4 SHIFT IN PROGRESS warning is inoperative	Instrument cluster configuration Four wheel drive (4WD) system 4WD control module Instrument cluster	Go to Pinpoint Test H .