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Pinpoint Test D: The Audio System Illumination Is Inoperative

  1. D1 CHECK THE VOLTAGE CIRCUITS TO THE AUDIO UNIT 
    • Disconnect: Audio Unit C2188a (with Navigation system) or C290a (without Navigation system).
    • Turn the headlamp switch to the parking lamps ON position.
    • Rotate the instrument panel dimmer switch to the full illumination position.
    • Measure the voltage between the audio unit, harness side and ground. Refer to the following table for the correct vehicle/audio unit, connector, pin and circuit information.
      CONNECTOR-PIN SPECIFICATIONS

      Vehicle/Audio Unit Connector-Pin Circuit
      Expedition with Navigation C2123a-4 19 (LB/RD)
      Navigator with Navigation C2253a-3 19 (LB/RD)
      Expedition with Base Audio C240a-3 19 (LB/RD)
      Expedition with CDX6 Audio C240a-3 19 (LB/RD)
      Navigator with CDX6 Audiophile C240a-3 235 (RD/BK)
      Navigator with CDX6 Dual Media C240a-3 235 (RD/BK)
    • Is the voltage greater than 10 volts? 
    • Yes  : GO to D2.
    • No  : REPAIR the circuit in question. TEST the system for normal operation.
  2. D2 CHECK THE GROUND CIRCUITS TO THE AUDIO UNIT 
    • Measure the resistance between the audio unit, harness side and ground. Refer to the following table for the correct vehicle/audio unit, connector, pin and circuit information.
      CONNECTOR-PIN SPECIFICATIONS

      Vehicle/Audio Unit Connector-Pin Circuit
      Expedition with Navigation C2123a-2 57 (BK)
      Navigator with Navigation C2253a-13 694 BK/LG)
      Expedition with Base Audio C240a-4 57 (BK)
      Expedition with CDX6 Audio C240a-4 57 (BK)
      Navigator with CDX6 Audiophile C240a-4 57 (BK)
      Navigator with CDX6 Dual Media C240a-4 57 (BK)
    • Is the resistance less than 5 ohms? 
    • Yes  : SEND the audio unit to an authorized repair facility. TEST the system for normal operation after the repair.
    • No  : REPAIR the circuit in question. TEST the system for normal operation.