Steering Pad Switch with Touch Detection Malfunction [11/2021 - ]: Procedure

1. Check if CAN communication system DTCs are output.

   for HEV Model: Refer to DIAGNOSIS SYSTEM [11/2021 - 03/2023] , or refer to DIAGNOSIS SYSTEM [03/2023 - 03/2024] , or refer to DIAGNOSIS SYSTEM [03/2024 - ]

   for Gasoline Model: Refer to DIAGNOSIS SYSTEM [11/2021 - 03/2023] , or refer to DIAGNOSIS SYSTEM [03/2023 - 03/2024] , or refer to DIAGNOSIS SYSTEM [03/2024 - ]

   Result

   Result	Proceed to
   DTCs are not output	A
   DTCs are output	B

Result: 

B 

GO TO CAN COMMUNICATION SYSTEM 

for HEV Model: Refer to HOW TO PROCEED WITH TROUBLESHOOTING [11/2021 - ]

for Gasoline Model: Refer to HOW TO PROCEED WITH TROUBLESHOOTING [11/2021 - ]

Result: 

A 

See step  2

1. Check for DTCs.

   Body Electrical > Combination Meter > Trouble Codes 

   Result

   Result	Proceed to
   DTCs are not output	A
   DTCs are output	B

Result: 

B 

GO TO DIAGNOSTIC TROUBLE CODE CHART. Refer to  DIAGNOSTIC TROUBLE CODE CHART [11/2021 - 03/2022]  , or refer to  DIAGNOSTIC TROUBLE CODE CHART [03/2022 - ] 

Result: 

A 

See step  3

1. Check the problem symptoms.

   Result

   Result	Proceed to
   Some switches are malfunctioning	A
   All switches malfunction	B

Result: 

B 

See step  11

Result: 

A 

See step  4

1. Operate the steering pad switch and confirm that the operation guide is displayed correctly.

   Refer to OPERATION CHECK [11/2021 - ]

   HINT: 

   If the operation guide is displayed correctly but a switch does not operate correctly, it is suspected that the ECU controlling the respective switch is malfunctioning.

   Result

   Result	Proceed to
   Operation guide display is normal (The operation guide is displayed for a certain amount of time and changes the display in accordance with the operated switch)	A
   The operation guide is not displayed or the display does not change when a switch is operated	B

Result: 

B 

REPLACE STEERING PAD SWITCH ASSEMBLY. Refer to  REMOVAL [11/2021 - ] 

Result: 

A 

See step  5

1. Check the steering pad switch to identify malfunctioning switches.

   Refer to OPERATION CHECK [11/2021 - ]

   Result

   Result	Proceed to
   Audio switch malfunction	A
   Climate switch malfunction	B
   Headup display switch malfunction	C
   Meter switch malfunction	D
   Stop and start system switch malfunction (for Gasoline Model)	E
   Panoramic view monitor system switch malfunction (w/ Panoramic View Monitor System)	F
   Advanced driver assistance system switch malfunction	G
   User configuration change switch malfunction	H

Result: 

B 

See step  7

Result: 

C 

REPLACE METER MIRROR SUB-ASSEMBLY. Refer to  REMOVAL [11/2021 - ] 

Result: 

D 

REPLACE COMBINATION METER ASSEMBLY. Refer to  REMOVAL [11/2021 - ] 

Result: 

E 

See step  8

Result: 

F 

See step  9

Result: 

G 

See step  10

Result: 

H 

REPLACE COMBINATION METER ASSEMBLY. Refer to  REMOVAL [11/2021 - ] 

Result: 

A 

See step  6

1. Check the audio and visual system.

   for 14 Inch Display Type: Refer to HOW TO PROCEED WITH TROUBLESHOOTING [11/2021 - ]

   for 9.8 Inch Display Type: Refer to HOW TO PROCEED WITH TROUBLESHOOTING [11/2021 - ]

   Result

   Result	Proceed to
   Audio and visual system normal	A
   Audio and visual system malfunction	B

Result: 

A 

REPLACE COMBINATION METER ASSEMBLY. Refer to  REMOVAL [11/2021 - ] 

Result: 

B 

GO TO AUDIO AND VISUAL SYSTEM 

for 14 Inch Display Type: Refer to HOW TO PROCEED WITH TROUBLESHOOTING [11/2021 - ]

for 9.8 Inch Display Type: Refer to HOW TO PROCEED WITH TROUBLESHOOTING [11/2021 - ]

1. Check the air conditioning system.

   for HEV Model: Refer to HOW TO PROCEED WITH TROUBLESHOOTING [11/2021 - ]

   for Gasoline Model: Refer to HOW TO PROCEED WITH TROUBLESHOOTING [11/2021 - ]

   Result

   Result	Proceed to
   Air conditioning system normal	A
   Air conditioning system malfunction	B

Result: 

A 

REPLACE COMBINATION METER ASSEMBLY. Refer to  REMOVAL [11/2021 - ] 

Result: 

B 

GO TO AIR CONDITIONING SYSTEM 

for HEV Model: Refer to HOW TO PROCEED WITH TROUBLESHOOTING [11/2021 - ]

for Gasoline Model: Refer to HOW TO PROCEED WITH TROUBLESHOOTING [11/2021 - ]

1. Check the stop and start system.

   Refer to HOW TO PROCEED WITH TROUBLESHOOTING [11/2021 - ]

   Result

   Result	Proceed to
   Stop and start system normal	A
   Stop and start system malfunction	B

Result: 

A 

REPLACE COMBINATION METER ASSEMBLY. Refer to  REMOVAL [11/2021 - ] 

Result: 

B 

GO TO STOP AND START SYSTEM. Refer to  HOW TO PROCEED WITH TROUBLESHOOTING [11/2021 - ] 

1. Check the panoramic view monitor system.

   Refer to HOW TO PROCEED WITH TROUBLESHOOTING [11/2021 - ]

   Result

   Result	Proceed to
   Panoramic view monitor system normal	A
   Panoramic view monitor system malfunction	B

Result: 

A 

REPLACE COMBINATION METER ASSEMBLY. Refer to  REMOVAL [11/2021 - ] 

Result: 

B 

GO TO PANORAMIC VIEW MONITOR SYSTEM. Refer to  HOW TO PROCEED WITH TROUBLESHOOTING [11/2021 - ] 

1. Check the advanced driver assistance system (front camera system).

   Refer to HOW TO PROCEED WITH TROUBLESHOOTING [11/2021 - ]

   Result

   Result	Proceed to
   Advanced driver assistance system (front camera system) normal	A
   Advanced driver assistance system (front camera system) malfunction	B

Result: 

A 

REPLACE COMBINATION METER ASSEMBLY. Refer to  REMOVAL [11/2021 - ] 

Result: 

B 

GO TO ADVANCED DRIVER ASSISTANCE SYSTEM (FRONT CAMERA SYSTEM). Refer to  HOW TO PROCEED WITH TROUBLESHOOTING [11/2021 - ] 

1. Operate the steering pad switch and confirm that the operation guide is displayed correctly.

   Refer to OPERATION CHECK [11/2021 - ]

   HINT: 

   When the operation guide is displayed correctly but all of the switches do not operate correctly, a communication malfunction of the combination meter assembly is suspected.

   Result

   Result	Proceed to
   Operation guide display is normal (The operation guide is displayed for a certain amount of time and changes the display in accordance with the operated switch)	A
   The operation guide is not displayed or the display does not change when a switch is operated	B

Result: 

A 

REPLACE COMBINATION METER ASSEMBLY. Refer to  REMOVAL [11/2021 - ] 

Result: 

B 

REPLACE STEERING PAD SWITCH ASSEMBLY. Refer to  REMOVAL [11/2021 - ]