How To Proceed With Troubleshooting [10/2023 - ]: Procedure
- VEHICLE BROUGHT TO WORKSHOP
Result
Proceed to NEXT Result:
NEXT
See step 2
- CUSTOMER PROBLEM ANALYSIS AND SYMPTOM CHECK
Result
Proceed to NEXT Result:
NEXT
See step 3
- INSPECT AUXILIARY BATTERY VOLTAGE
- Measure the auxiliary battery voltage with the power switch off.
Standard voltage
11 to 14 V
HINT:
If the auxiliary battery voltage is below 11 V, recharge or replace the auxiliary battery before proceeding to the next step.
Result
Proceed to NEXT
Result:
NEXT
See step 4
- Measure the auxiliary battery voltage with the power switch off.
- CHECK VEHICLE TYPE
Result:
B
See step 10
Result:
A
See step 5
- CHECK AUDIO AND VISUAL SYSTEM
- Using the Techstream, check if the audio and visual system is functioning normally.
- Check for DTCs and note any codes that are output.
Body Electrical > Navigation System > Trouble Codes
- Clear the DTCs.
Body Electrical > Navigation System > Clear DTCs
- Recheck for DTCs by simulating the operation indicated by the DTCs.
Body Electrical > Navigation System > Trouble Codes
OK
DTCs are not output.
Result
Proceed to OK NG - Check for DTCs and note any codes that are output.
Result:
NG
GO TO AUDIO AND VISUAL SYSTEM. Refer to HOW TO PROCEED WITH TROUBLESHOOTING [10/2023 - ]
Result:
OK
See step 6
- Using the Techstream, check if the audio and visual system is functioning normally.
- PROBLEM SYMPTOMS TABLE
HINT:
Refer to Problem Symptoms Table.
Refer to PROBLEM SYMPTOMS TABLE [10/2023 - ]
Result
Result Proceed to Fault is not listed in Problem Symptoms Table. A Fault is listed in Problem Symptoms Table. B Result:
B
PERFORM TROUBLESHOOTING BASED ON PROBLEM SYMPTOM. Refer to PROBLEM SYMPTOMS TABLE [10/2023 - ]
Result:
A
See step 7
- OVERALL ANALYSIS AND TROUBLESHOOTING
- Terminals of ECU
Refer to TERMINALS OF ECU [10/2023 - ]
Result
Proceed to NEXT
Result:
NEXT
See step 8
- Terminals of ECU
- ADJUST, REPAIR OR REPLACE
Result
Proceed to NEXT Result:
NEXT
See step 9
- CONFIRMATION TEST
Result
Proceed to NEXT Result:
NEXT
END
- INSPECT COMMUNICATION FUNCTION OF CAN COMMUNICATION SYSTEM*
- Using the GTS, check for CAN communication system DTCs.
Refer to DIAGNOSIS SYSTEM [10/2023 - ]
Result
Result Proceed to CAN DTCs are not output A CAN DTCs are output B
Result:
A
See step 6
Result:
B
GO TO CAN COMMUNICATION SYSTEM. Refer to HOW TO PROCEED WITH TROUBLESHOOTING [10/2023 - ]
- Using the GTS, check for CAN communication system DTCs.