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Home >> Lexus >> 2022 >> ES 300h Base >> Repair and Diagnosis >> Accessories & Equipment >> Infotainment >> Navigation System (Hybrid) - Diagnostic Codes (2 Of 2) & Symptom Tests (1 Of 2) >> NAVIGATION SYSTEM (for HV Model) >> Weather and traffic information cannot be obtained [06/2018 - 09/2022] >> Procedure

Weather and traffic information cannot be obtained [06/2018 - 09/2022]: Procedure

  1. CHECK COVERAGE AREA 
    1. w/ Manual (SOS) Switch: Check that the current position of the vehicle is within the HD weather and traffic or DCM communication function coverage area.

      w/o Manual (SOS) Switch: Check that the current position of the vehicle is within the HD weather and traffic coverage area.

      OK

      Vehicle is within coverage area.

      Result

      Proceed to
      OK
      NG

    Result: 

    NG 

    MOVE TO WITHIN COVERAGE AREA 

    Result: 

    OK 

    See step  2

  2. CHECK SYMPTOMS 
    1. Check for symptoms (poor sound quality, sounds cannot be heard, etc.) during conventional FM radio broadcasting.

      Result

      Result Proceed to
      Symptoms occur A
      Symptoms do not occur B

    Result: 

    GO TO "RADIO BROADCAST CANNOT BE RECEIVED OR POOR RECEPTION" IN PROBLEM SYMPTOMS TABLE. Refer to  PROBLEM SYMPTOMS TABLE [06/2018 - 10/2019]  , or refer to  PROBLEM SYMPTOMS TABLE [10/2019 - 08/2020]  , or refer to  PROBLEM SYMPTOMS TABLE [08/2020 - 08/2021]  , or refer to  PROBLEM SYMPTOMS TABLE [08/2021 - 09/2022] 

    Result: 

    See step  3

  3. CHECK SYMPTOMS 
    1. Check for symptoms (Unable to connect to call center, etc.) with an ordinary safety connect.

      Result

      Result Proceed to
      Symptoms occur A
      Symptoms do not occur B

    Result: 

    GO TO "UNABLE TO CONNECT TO CALL CENTER" IN PROBLEM SYMPTOMS TABLE. Refer to  PROBLEM SYMPTOMS TABLE [06/2018 - 10/2019]  , or refer to  PROBLEM SYMPTOMS TABLE [10/2019 - ] 

    Result: 

    REPLACE RADIO RECEIVER ASSEMBLY. Refer to  REMOVAL [06/2018 - 08/2020]  , or refer to  REMOVAL [08/2020 - 09/2022]