How To Proceed With Troubleshooting [10/2014 - ]: Procedure
- VEHICLE BROUGHT TO WORKSHOP
Result
Proceed to NEXT Result:
NEXT
See step 2
- CUSTOMER PROBLEM ANALYSIS
Result
Proceed to NEXT Result:
NEXT
See step 3
- INSPECT AUXILIARY BATTERY VOLTAGE
- Measure the auxiliary battery voltage with the power switch off.
Standard voltage
11 to 14 V
If the voltage is below 11 V, recharge or replace the auxiliary battery before proceeding to the next step.
Result
Proceed to NEXT
Result:
NEXT
See step 4
- Measure the auxiliary battery voltage with the power switch off.
- CHECK CAN COMMUNICATION SYSTEM*
- Check if CAN communication DTCs are output.
Refer to HOW TO PROCEED WITH TROUBLESHOOTING [10/2014 - 09/2017] , or refer to HOW TO PROCEED WITH TROUBLESHOOTING [09/2017 - 05/2019] , or refer to HOW TO PROCEED WITH TROUBLESHOOTING [05/2019 - ]
OK
CAN communication DTCs are not output.
Result
Proceed to OK NG
Result:
NG
GO TO CAN COMMUNICATION SYSTEM. Refer to HOW TO PROCEED WITH TROUBLESHOOTING [10/2014 - 09/2017] , or refer to HOW TO PROCEED WITH TROUBLESHOOTING [09/2017 - 05/2019] , or refer to HOW TO PROCEED WITH TROUBLESHOOTING [05/2019 - ]
Result:
OK
See step 5
- Check if CAN communication DTCs are output.
- CHECK FOR DTC*
- Check for DTCs and note any codes that are output.
Refer to DTC CHECK / CLEAR [10/2014 - ]
Body Electrical > Combination Meter > Trouble Codes
- Clear the DTCs.
Refer to DTC CHECK / CLEAR [10/2014 - ]
Body Electrical > Combination Meter > Clear DTCs
- Recheck for DTCs by simulating the operation indicated by the DTCs.
Refer to DTC CHECK / CLEAR [10/2014 - ]
Body Electrical > Combination Meter > Trouble Codes
OK
No DTCs are output.
Result
Proceed to OK NG
Result:
NG
GO TO DIAGNOSTIC TROUBLE CODE CHART. Refer to DIAGNOSTIC TROUBLE CODE CHART [10/2014 - 09/2017] , or refer to DIAGNOSTIC TROUBLE CODE CHART [09/2017 - 05/2019] , or refer to DIAGNOSTIC TROUBLE CODE CHART [05/2019 - ]
Result:
OK
See step 6
- Check for DTCs and note any codes that are output.
- PROBLEM SYMPTOMS TABLE
- Refer to Problem Symptoms Table.
Refer to PROBLEM SYMPTOMS TABLE [10/2014 - 09/2015] , or refer to PROBLEM SYMPTOMS TABLE [09/2015 - 09/2017] , or refer to PROBLEM SYMPTOMS TABLE [09/2017 - 05/2018] , or refer to PROBLEM SYMPTOMS TABLE [05/2018 - 05/2019] , or refer to PROBLEM SYMPTOMS TABLE [05/2019 - 07/2020] , or refer to PROBLEM SYMPTOMS TABLE [07/2020 - ]
Result
Result Proceed to Fault is not listed in Problem Symptoms Table. A Fault is listed in Problem Symptoms Table. B
Result:
B
PERFORM TROUBLESHOOTING BASED ON PROBLEM SYMPTOM. Refer to PROBLEM SYMPTOMS TABLE [10/2014 - 09/2015] , or refer to PROBLEM SYMPTOMS TABLE [09/2015 - 09/2017] , or refer to PROBLEM SYMPTOMS TABLE [09/2017 - 05/2018] , or refer to PROBLEM SYMPTOMS TABLE [05/2018 - 05/2019] , or refer to PROBLEM SYMPTOMS TABLE [05/2019 - 07/2020] , or refer to PROBLEM SYMPTOMS TABLE [07/2020 - ]
Result:
A
See step 7
- Refer to Problem Symptoms Table.
- PERFORM TROUBLESHOOTING BASED ON PROBLEM SYMPTOM*
- Operation Check.
Refer to OPERATION CHECK [10/2014 - ]
- Terminals of ECU.
Refer to TERMINALS OF ECU [10/2014 - 09/2017] , or refer to TERMINALS OF ECU [09/2017 - 07/2020] , or refer to TERMINALS OF ECU [07/2020 - ]
- Data List / Active Test.
Refer to DATA LIST / ACTIVE TEST [10/2014 - ]
Result
Proceed to NEXT
Result:
NEXT
See step 8
- Operation Check.
- ADJUST, REPAIR OR REPLACE
Result
Proceed to NEXT Result:
NEXT
See step 9
- CONFIRMATION TEST
Result
Proceed to NEXT Result:
NEXT
END