How To Proceed With Troubleshooting [11/2021 - 10/2023]: Procedure

Result

Result: 

NEXT 

See step  2

Result

Result: 

NEXT 

See step  3

1. Measure the auxiliary battery voltage with power switch off.

   Standard voltage

   11 to 14 V

   If the voltage is below 11 V, recharge or replace the auxiliary battery before proceeding to the next step.

   Result

   Proceed to
   NEXT

Result: 

NEXT 

See step  4

1. Check if CAN communication DTCs are output.

   Refer to DIAGNOSIS SYSTEM [11/2021 - 10/2022] , or refer to DIAGNOSIS SYSTEM [10/2022 - 10/2023]

   Result

   Result	Proceed to
   CAN communication DTCs are not output. (w/o Advanced Drive)	A
   CAN communication DTCs are not output. (w/ Advanced Drive)	B
   CAN communication DTCs are output.	C

Result: 

B 

See step  12

Result: 

C 

GO TO CAN COMMUNICATION SYSTEM. Refer to  HOW TO PROCEED WITH TROUBLESHOOTING [11/2021 - 10/2023] 

Result: 

A 

See step  5

1. Check for DTCs.

   Refer to DTC CHECK / CLEAR [10/2017 - ] 

   Body Electrical > Combination Meter > Trouble Codes 

   Result

   Result	Proceed to
   DTCs are not output.	A
   DTCs are output.	B

Result: 

B 

GO TO DIAGNOSTIC TROUBLE CODE CHART. Refer to  DIAGNOSTIC TROUBLE CODE CHART [11/2021 - 10/2022]  , or refer to  DIAGNOSTIC TROUBLE CODE CHART [10/2022 - 10/2023] 

Result: 

A 

See step  6

Result

Result: 

NEXT 

See step  7

Result

Result: 

NEXT 

See step  8

1. Refer to Problem Symptoms Table.

   Refer to PROBLEM SYMPTOMS TABLE [10/2020 - 10/2022] , or refer to PROBLEM SYMPTOMS TABLE [10/2022 - 10/2023] 

   Result

   Result	Proceed to
   Fault is not listed in Problem Symptoms Table.	A
   Fault is listed in Problem Symptoms Table.	B

Result: 

B 

GO TO PROBLEM SYMPTOMS TABLE. Refer to  PROBLEM SYMPTOMS TABLE [10/2020 - 10/2022]  , or refer to  PROBLEM SYMPTOMS TABLE [10/2022 - 10/2023]  

Result: 

A 

See step  9

Result

Result: 

NEXT 

See step  10

Result

Result: 

NEXT 

See step  11

Result

Result: 

NEXT 

END 

1. Using the GTS, check for ETHERNET communication system DTCs.

   Result

   Result	Proceed to
   CAN DTCs are not output	A
   CAN DTCs are output	B

Result: 

A 

See step  5

Result: 

B 

GO TO ETHERNET COMMUNICATION SYSTEM