Problem Symptoms Table [10/2018 - 10/2019]

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HINT:

Use the table below to help determine the cause of problem symptoms.
Inspect the fuses and relays related to this system before inspecting the suspected areas below.
Because the order of diagnosis is important to allow correct diagnosis, make sure to begin troubleshooting using How to Proceed with Troubleshooting when CAN communication system related DTCs are output.
Refer to HOW TO PROCEED WITH TROUBLESHOOTING [10/2018 - ]

RESULT LIST OF HOW TO PROCEED WITH TROUBLESHOOTING

Symptom	Suspected Area	Link
Either of the following: The problem symptom is that of Problem Symptom Pattern B and the suspected area is in Bus 1. Resistance between CAN bus lines (CANH and CANL) in Bus 1 is 70 Ω or more.	Open in Bus 1 Main Bus Line	Refer to Open in Bus 1 Main Bus Line [10/2018 - 08/2021]
Either of the following: The problem symptom is similar to that of Problem Symptom Pattern A and a short between CAN bus lines (CANH and CANL) in Bus 1 is suspected. Resistance between CAN bus lines (CANH and CANL) in Bus 1 is below 54 Ω.	Short in Bus 1 Lines	Refer to Check Bus 1 Lines for Short Circuit [10/2018 - 08/2021]
Any of the following: The problem symptom is similar to that of Problem Symptom Pattern A and a short to +B in a CAN bus line (CANH or CANL) in Bus 1 is suspected. Resistance between CANH and +B in Bus 1 is below 6 kΩ. Resistance between CANL and +B in Bus 1 is below 6 kΩ.	Short to +B in Bus 1 Line	Refer to Check Bus 1 Line for Short to +B [10/2018 - 08/2021]
Any of the following: The problem symptom is similar to that of Problem Symptom Pattern A and a short to ground in a CAN bus line (CANH or CANL) in Bus 1 is suspected. Resistance between CANH and ground in Bus 1 is below 200 Ω. Resistance between CANL and ground in Bus 1 is below 200 Ω.	Short to GND in Bus 1 Line	Refer to Check Bus 1 Line for Short to GND [10/2018 - 08/2021]
Resistance between CANH and CANL is normal in Bus 1 and the problem symptom pattern in How to Use "Communication Bus Check" Screen in Inspection matches the symptoms when there is an open in one wire of a branch line in Bus 1.	Open in One Side of Bus 1 Branch Line	Refer to Open in One Side of Bus 1 Branch Line [10/2018 - ]
Either of the following: The problem symptom is that of Problem Symptom Pattern B and the suspected area is in Bus 2. Resistance between CAN bus lines (CANH and CANL) in Bus 2 is 70 Ω or more.	Open in Bus 2 Main Bus Line	Refer to Open in Bus 2 Main Bus Line [10/2018 - ]
Either of the following: The problem symptom is similar to that of Problem Symptom Pattern A and a short between CAN bus lines (CANH and CANL) in Bus 2 is suspected. Resistance between CAN bus lines (CANH and CANL) in Bus 2 is below 54 Ω.	Short in Bus 2 Lines	Refer to Check Bus 2 Lines for Short Circuit [10/2018 - 10/2019]
Any of the following: The problem symptom is similar to that of Problem Symptom Pattern A and a short to +B in a CAN bus line (CANH or CANL) in Bus 2 is suspected. Resistance between CANH and +B in Bus 2 is below 6 kΩ. Resistance between CANL and +B in Bus 2 is below 6 kΩ.	Short to +B in Bus 2 Line	Refer to Check Bus 2 Line for Short to +B [10/2018 - 10/2019]
Any of the following: The problem symptom is similar to that of Problem Symptom Pattern A and a short to ground in a CAN bus line (CANH or CANL) in Bus 2 is suspected. Resistance between CANH and ground in Bus 2 is below 200 Ω. Resistance between CANL and ground in Bus 2 is below 200 Ω.	Short to GND in Bus 2 Line	Refer to Check Bus 2 Line for Short to GND [10/2018 - 10/2019]
Resistance between CANH and CANL is normal in Bus 2 and the problem symptom pattern in How to Use "Communication Bus Check" Screen in Inspection matches the symptoms when there is an open in one wire of a branch line in Bus 2.	Open in One Side of Bus 2 Branch Line	Refer to Open in One Side of Bus 2 Branch Line [10/2018 - 10/2019]
Either of the following: The problem symptom is that of Problem Symptom Pattern B and the suspected area is in Bus 3. Resistance between CAN bus lines (CANH and CANL) in Bus 3 is 70 Ω or more.	Open in Bus 3 Main Bus Line	Refer to Open in Bus 3 Main Bus Line [10/2018 - ]
Either of the following: The problem symptom is similar to that of Problem Symptom Pattern A and a short between CAN bus lines (CANH and CANL) in Bus 3 is suspected. Resistance between CAN bus lines (CANH and CANL) in Bus 3 is below 54 Ω.	Short in Bus 3 Lines	Refer to Check Bus 3 Lines for Short Circuit [10/2018 - 10/2019]
Any of the following: The problem symptom is similar to that of Problem Symptom Pattern A and a short to +B in a CAN bus line (CANH or CANL) in Bus 3 is suspected. Resistance between CANH and +B in Bus 3 is below 6 kΩ. Resistance between CANL and +B in Bus 3 is below 6 kΩ.	Short to +B in Bus 3 Line	Refer to Check Bus 3 Line for Short to +B [10/2018 - 10/2019]
Any of the following: The problem symptom is similar to that of Problem Symptom Pattern A and a short to ground in a CAN bus line (CANH or CANL) in Bus 3 is suspected. Resistance between CANH and ground in Bus 3 is below 200 Ω. Resistance between CANL and ground in Bus 3 is below 200 Ω.	Short to GND in Bus 3 Line	Refer to Check Bus 3 Line for Short to GND [10/2018 - 10/2019]
Resistance between CANH and CANL is normal in Bus 3 and the problem symptom pattern in How to Use "Communication Bus Check" Screen in Inspection matches the symptoms when there is an open in one wire of a branch line in Bus 3.	Open in One Side of Bus 3 Branch Line	Refer to Open in One Side of Bus 3 Branch Line [10/2018 - ]
Either of the following: The problem symptom is that of Problem Symptom Pattern B and the suspected area is in Bus 4. Resistance between CAN bus lines (CANH and CANL) in Bus 4 is 70 Ω or more.	Open in Bus 4 Main Bus Line	Refer to Open in Bus 4 Main Bus Line [10/2018 - ]
Either of the following: The problem symptom is similar to that of Problem Symptom Pattern A and a short between CAN bus lines (CANH and CANL) in Bus 4 is suspected. Resistance between CAN bus lines (CANH and CANL) in Bus 4 is below 54 Ω.	Short in Bus 4 Lines	Refer to Check Bus 4 Lines for Short Circuit [10/2018 - 08/2021]
Any of the following: The problem symptom is similar to that of Problem Symptom Pattern A and a short to +B in a CAN bus line (CANH or CANL) in Bus 4 is suspected. Resistance between CANH and +B in Bus 4 is below 6 kΩ. Resistance between CANL and +B in Bus 4 is below 6 kΩ.	Short to +B in Bus 4 Line	Refer to Check Bus 4 Line for Short to +B [10/2018 - 08/2021]
Any of the following: The problem symptom is similar to that of Problem Symptom Pattern A and a short to ground in a CAN bus line (CANH or CANL) in Bus 4 is suspected. Resistance between CANH and ground in Bus 4 is below 200 Ω. Resistance between CANL and ground in Bus 4 is below 200 Ω.	Short to GND in Bus 4 Line	Refer to Check Bus 4 Line for Short to GND [10/2018 - 08/2021]
Resistance between CANH and CANL is normal in Bus 4 and the problem symptom pattern in How to Use "Communication Bus Check" Screen in Inspection matches the symptoms when there is an open in one wire of a branch line in Bus 4.	Open in One Side of Bus 4 Branch Line	Refer to Open in One Side of Bus 4 Branch Line [10/2018 - 07/2022]
Either of the following: The problem symptom is that of Problem Symptom Pattern B and the suspected area is in Bus 5. Resistance between CAN bus lines (CANH and CANL) in Bus 5 is 70 Ω or more.	Open in Bus 5 Main Bus Line	Refer to Open in Bus 5 Main Bus Line [10/2018 - ]
Either of the following: The problem symptom is similar to that of Problem Symptom Pattern A and a short between CAN bus lines (CANH and CANL) in Bus 5 is suspected. Resistance between CAN bus lines (CANH and CANL) in Bus 5 is below 54 Ω.	Short in Bus 5 Lines	Refer to Check Bus 5 Lines for Short Circuit [10/2018 - 07/2022]
Any of the following: The problem symptom is similar to that of Problem Symptom Pattern A and a short to +B in a CAN bus line (CANH or CANL) in Bus 5 is suspected. Resistance between CANH and +B in Bus 5 is below 6 kΩ. Resistance between CANL and +B in Bus 5 is below 6 kΩ.	Short to +B in Bus 5 Line	Refer to Check Bus 5 Line for Short to +B [10/2018 - 07/2022]
Any of the following: The problem symptom is similar to that of Problem Symptom Pattern A and a short to ground in a CAN bus line (CANH or CANL) in Bus 5 is suspected. Resistance between CANH and ground in Bus 5 is below 200 Ω. Resistance between CANL and ground in Bus 5 is below 200 Ω.	Short to GND in Bus 5 Line	Refer to Check Bus 5 Line for Short to GND [10/2018 - 07/2022]
Resistance between CANH and CANL is normal in Bus 5 and the problem symptom pattern in How to Use "Communication Bus Check" Screen in Inspection matches the symptoms when there is an open in one wire of a branch line in Bus 5.	Open in One Side of Bus 5 Branch Line	Refer to Open in One Side of Bus 5 Branch Line [10/2018 - ]

HINT:

The suspected communication stop area can be determined based on the ECUs or sensors that are displayed as not communicating on the "Communication Bus Check" screen or "Communication Bus Check (Detail)" screen and by referring to the following table.

COMMUNICATION STOP MODE TABLE (OPEN IN BUS LINE OR OTHER COMMUNICATION STOP)

DTC COMBINATION TABLE

Symptom	Suspected Area	Link
Although CAN communication is currently normal, an ECU connected to the CAN communication system has CAN communication DTCs.	The probable part for which communication is interrupted can be determined using DTC Combination Table and comparing the DTCs output from ECUs connected to the CAN communication system.	Refer to DTC COMBINATION TABLE [10/2018 - 10/2019]

Symptom	Suspected Area	Link
Either of the following is met: Communication stop for "Hybrid Vehicle Control" is indicated on the "Communication Bus Check" screen of the Techstream. Communication stop history for "Hybrid Vehicle Control" is indicated on the "Communication Bus Check (Detail)" screen of the Techstream. (The Lost Communication Time value for "Hybrid Vehicle Control" is 6 or more.)	Hybrid Vehicle Control ECU Communication Stop Mode	Refer to Hybrid Vehicle Control ECU Communication Stop Mode [10/2018 - ]
Either of the following is met: Communication stop for "Skid Control (ABS/VSC/TRAC)". Communication stop history for "Skid Control (ABS/VSC/TRAC)". (The Lost Communication Time value for "Skid Control (ABS/VSC/TRAC)	Skid Control ECU Communication Stop Mode	Refer to Skid Control ECU Communication Stop Mode [10/2018 - ]
Either of the following is met: Communication stop for "Clearance Warning (Clearance Sonar)" is indicated on the "Communication Bus Check" screen of the Techstream. Communication stop history for "Clearance Warning (Clearance Sonar)" is indicated on the "Communication Bus Check (Detail)" screen of the Techstream. (The Lost Communication Time value for "Clearance Warning (Clearance Sonar)" is 6 or more.)	Clearance Warning ECU Communication Stop Mode	Refer to Clearance Warning ECU Communication Stop Mode [10/2018 - ]
Either of the following is met: Communication stop for "Air Conditioning Amplifier" is indicated on the "Communication Bus Check" screen of the Techstream. Communication stop history for "Air Conditioning Amplifier" is indicated on the "Communication Bus Check (Detail)" screen of the Techstream. (The Lost Communication Time value for "Air Conditioning Amplifier" is 6 or more.)	Air Conditioning Amplifier Communication Stop Mode	Refer to Air Conditioning Amplifier Communication Stop Mode [10/2018 - ]
Either of the following is met: Communication stop for "Power Steering (EPS)" is indicated on the "Communication Bus Check" screen of the Techstream. Communication stop history for "Power Steering (EPS)" is indicated on the "Communication Bus Check (Detail)" screen of the Techstream. (The Lost Communication Time value for "Power Steering (EPS)" is 6 or more.)	Power Steering ECU Communication Stop Mode	Refer to Power Steering ECU Communication Stop Mode [10/2018 - ]
Either of the following is met: Communication stop for "Spiral cable (Steering Angle Sensor)" is indicated on the "Communication Bus Check" screen of the Techstream. Communication stop history for "Spiral cable (Steering Angle Sensor)" is indicated on the "Communication Bus Check (Detail)" screen of the Techstream. (The Lost Communication Time value for "Spiral cable (Steering Angle Sensor)" is 6 or more.)	Steering Angle Sensor Communication Stop Mode	Refer to Steering Angle Sensor Communication Stop Mode [10/2018 - ]
Either of the following is met: Communication stop for "ECM (Engine)" is indicated on the "Communication Bus Check" screen of the Techstream. Communication stop history for "ECM (Engine)" is indicated on the "Communication Bus Check (Detail)" screen of the Techstream. (The Lost Communication Time value for "ECM (Engine)" is 6 or more.)	ECM Communication Stop Mode	Refer to ECM Communication Stop Mode [10/2018 - ]
Either of the following is met: Communication stop for "Main Body" is indicated on the "Communication Bus Check" screen of the Techstream. Communication stop history for "Main Body" is indicated on the "Communication Bus Check (Detail)" screen of the Techstream. (The Lost Communication Time value for "Main Body" is 6 or more.)	Main Body ECU Communication Stop Mode	Refer to Main Body ECU Communication Stop Mode [10/2018 - ]
Either of the following is met: Communication stop for "Combination Meter" is indicated on the "Communication Bus Check" screen of the Techstream. Communication stop history for "Combination Meter" is indicated on the "Communication Bus Check (Detail)" screen of the Techstream. (The Lost Communication Time value for "Combination Meter" is 6 or more.)	Combination Meter ECU Communication Stop Mode	Refer to Combination Meter ECU Communication Stop Mode [10/2018 - ]
Either of the following is met: Communication stop for "Certification (Smart)" is indicated on the "Communication Bus Check" screen of the Techstream. Communication stop history for "Certification (Smart)" is indicated on the "Communication Bus Check (Detail)" screen of the Techstream. (The Lost Communication Time value for "Certification (Smart)" is 6 or more.)	Certification ECU Communication Stop Mode	Refer to Certification ECU Communication Stop Mode [10/2018 - ]
Either of the following is met: Communication stop for "Airbag" is indicated on the "Communication Bus Check" screen of the Techstream. Communication stop history for "Airbag" is indicated on the "Communication Bus Check (Detail)" screen of the Techstream. (The Lost Communication Time value for "Airbag" is 6 or more.)	Center Airbag ECU Communication Stop Mode	Refer to Center Airbag Sensor Communication Stop Mode [10/2018 - ]
Either of the following is met: Communication stop for "HL AutoLeveling/AFS/AHS (Sub)" is indicated on the "Communication Bus Check" screen of the Techstream. Communication stop history for "HL AutoLeveling/AFS/AHS (Sub)" is indicated on the "Communication Bus Check (Detail)" screen of the Techstream. (The Lost Communication Time value for "HL AutoLeveling/AFS/AHS (Sub)" is 6 or more.)	Headlight ECU RH Communication Stop Mode	Refer to Headlight ECU RH Communication Stop Mode [10/2018 - ]
Either of the following is met: Communication stop for "HL AutoLeveling/AFS/AHS" is indicated on the "Communication Bus Check" screen of the Techstream. Communication stop history for "HL AutoLeveling/AFS/AHS" is indicated on the "Communication Bus Check (Detail)" screen of the Techstream. (The Lost Communication Time value for "HL AutoLeveling/AFS/AHS" is 6 or more.)	Headlight ECU LH Communication Stop Mode	Refer to Headlight ECU LH Communication Stop Mode [10/2018 - ]
Either of the following is met: Communication stop for "Electric Parking Brake" is indicated on the "Communication Bus Check" screen of the Techstream. Communication stop history for "Electric Parking Brake" is indicated on the "Communication Bus Check (Detail)" screen of the Techstream. (The Lost Communication Time value for "Electric Parking Brake" is 6 or more.)	Electric Parking Brake ECU Communication Stop Mode	Refer to Electric Parking Brake ECU Communication Stop Mode [10/2018 - ]
Either of the following is met: Communication stop for "Display and Navigation (AVN)" is indicated on the "Communication Bus Check" screen of the Techstream. Communication stop history for "Display and Navigation (AVN)" is indicated on the "Communication Bus Check (Detail)" screen of the Techstream. (The Lost Communication Time value for "Display and Navigation (AVN)" is 6 or more.)	Radio Receiver Assembly Communication Stop Mode	Refer to Radio Receiver Assembly Communication Stop Mode [10/2018 - 07/2022]
Either of the following is met: Communication stop for "Blind Spot Monitor Master" is indicated on the "Communication Bus Check" screen of the Techstream. Communication stop history for "Blind Spot Monitor Master" is indicated on the "Communication Bus Check (Detail)" screen of the Techstream. (The Lost Communication Time value for "Blind Spot Monitor Master" is 6 or more.)	Blind Spot Monitor Sensor Communication Stop Mode	Refer to Blind Spot Monitor Sensor Communication Stop Mode [10/2018 - 08/2021]
Either of the following is met: Communication stop for "Multiplex Tilt and Telescopic" is indicated on the "Communication Bus Check" screen of the Techstream. Communication stop history for "Multiplex Tilt and Telescopic" is indicated on the "Communication Bus Check (Detail)" screen of the Techstream. (The Lost Communication Time value for "Multiplex Tilt and Telescopic" is 6 or more.)	Tilt and Telescopic ECU Communication Stop Mode	Refer to Tilt and Telescopic ECU Communication Stop Mode [10/2018 - ]
Either of the following is met: Communication stop for "DCM" is indicated on the "Communication Bus Check" screen of the Techstream. Communication stop history for "DCM" is indicated on the "Communication Bus Check (Detail)" screen of the Techstream. (The Lost Communication Time value for "DCM" is 6 or more.)	DCM Communication Stop Mode	Refer to DCM Communication Stop Mode [10/2018 - 10/2019]
Either of the following is met: Communication stop for "Back Door" is indicated on the "Communication Bus Check" screen of the Techstream. Communication stop history for "Back Door" is indicated on the "Communication Bus Check (Detail)" screen of the Techstream. (The Lost Communication Time value for "Back Door" is 6 or more.)	Power Back Door ECU Communication Stop Mode	Refer to Power Back Door ECU Communication Stop Mode [10/2018 - 07/2022]
Either of the following is met: Communication stop for "ASC" is indicated on the "Communication Bus Check" screen of the Techstream. Communication stop history for "ASC" is indicated on the "Communication Bus Check (Detail)" screen of the Techstream. (The Lost Communication Time value for "ASC" is 6 or more.)	ASC ECU Communication Stop Mode	Refer to ASC ECU Communication Stop Mode [10/2018 - ]
Either of the following is met: Communication stop for "D-Seat" is indicated on the "Communication Bus Check" screen of the Techstream. Communication stop history for "D-Seat" is indicated on the "Communication Bus Check (Detail)" screen of the Techstream. (The Lost Communication Time value for "D-Seat" is 6 or more.)	Driver Seat Control ECU Communication Stop Mode	Refer to Driver Seat Control ECU Communication Stop Mode [10/2018 - ]
Either of the following is met: Communication stop for "Front Door LH/L-Mirror (FL-Door/L-Mirror)" is indicated on the "Communication Bus Check" screen of the Techstream. Communication stop history for "Front Door LH/L-Mirror (FL-Door/L-Mirror)" is indicated on the "Communication Bus Check (Detail)" screen of the Techstream. (The Lost Communication Time value for "Front Door LH/L-Mirror (FL-Door/L-Mirror)" is 6 or more.)	Door Mirror ECU LH Communication Stop Mode	Refer to Door Mirror ECU LH Communication Stop Mode [10/2018 - ]
Either of the following is met: Communication stop for "Front Door RH/R-Mirror (FR-Door/R-Mirror)" is indicated on the "Communication Bus Check" screen of the Techstream. Communication stop history for "Front Door RH/R-Mirror (FR-Door/R-Mirror)" is indicated on the "Communication Bus Check (Detail)" screen of the Techstream. (The Lost Communication Time value for "Front Door RH/R-Mirror (FR-Door/R-Mirror)" is 6 or more.)	Door Mirror ECU RH Communication Stop Mode	Refer to Door Mirror ECU RH Communication Stop Mode [10/2018 - ]
Either of the following is met: Communication stop for "Head Up Display" is indicated on the "Communication Bus Check" screen of the Techstream. Communication stop history for "Head Up Display" is indicated on the "Communication Bus Check (Detail)" screen of the Techstream. (The Lost Communication Time value for "Head Up Display" is 6 or more.)	Headup Display Communication Stop Mode	Refer to Headup Display Communication Stop Mode [10/2018 - ]
Either of the following is met: Communication stop for "Front Radar" is indicated on the "Communication Bus Check" screen of the Techstream. Communication stop history for "Front Radar" is indicated on the "Communication Bus Check (Detail)" screen of the Techstream. (The Lost Communication Time value for "Front Radar" is 6 or more.)	Millimeter Wave Radar Sensor Communication Stop Mode	Refer to Millimeter Wave Radar Sensor Communication Stop Mode [10/2018 - ]
Either of the following is met: Communication stop for "Motor Generator" is indicated on the "Communication Bus Check" screen of the Techstream. Communication stop history for "Motor Generator" is indicated on the "Communication Bus Check (Detail)" screen of the Techstream. (The Lost Communication Time value for "Motor Generator" is 6 or more.)	Motor Generator Control ECU Communication Stop Mode	Refer to Motor Generator Control ECU Communication Stop Mode [10/2018 - ]
Either of the following is met: Communication stop for "Parking Assist Monitor System / Rear Camera" is indicated on the "Communication Bus Check" screen of the Techstream. Communication stop history for "Parking Assist Monitor System / Rear Camera" is indicated on the "Communication Bus Check (Detail)" screen of the Techstream. (The Lost Communication Time value for "Parking Assist Monitor System / Rear Camera" is 6 or more.)	Rear Television Camera Communication Stop Mode	Refer to Rear Television Camera Communication Stop Mode [10/2018 - 08/2021]
Either of the following is met: Communication stop for "Occupant Detection" is indicated on the "Communication Bus Check" screen of the Techstream. Communication stop history for "Occupant Detection" is indicated on the "Communication Bus Check (Detail)" screen of the Techstream. (The Lost Communication Time value for "Occupant Detection" is 6 or more.)	Restraints Occupant Classification System Module Communication Stop Mode	Refer to Restraints Occupant Classification System Module Communication Stop Mode [10/2018 - ]
Either of the following is met: Communication stop for "Rear Motor Generator" is indicated on the "Communication Bus Check" screen of the Techstream. Communication stop history for "Rear Motor Generator" is indicated on the "Communication Bus Check (Detail)" screen of the Techstream. (The Lost Communication Time value for "Rear Motor Generator" is 6 or more.)	Rear Motor Generator Control ECU Communication Stop Mode	Refer to Rear Motor Generator Control ECU Communication Stop Mode [10/2018 - ]
Either of the following is met: Communication stop for "Front Camera Module" is indicated on the "Communication Bus Check" screen of the Techstream. Communication stop history for "Front Camera Module" is indicated on the "Communication Bus Check (Detail)" screen of the Techstream. (The Lost Communication Time value for "Front Camera Module" is 6 or more.)	Front Camera Module Communication Stop Mode	Refer to Front Camera Module Communication Stop Mode [10/2018 - 07/2022]
Either of the following is met: Communication stop for "Tire Pressure" is indicated on the "Communication Bus Check" screen of the Techstream. Communication stop history for "Tire Pressure" is indicated on the "Communication Bus Check (Detail)" screen of the Techstream. (The Lost Communication Time value for "Tire Pressure" is 6 or more.)	Tire Pressure Monitor ECU Communication Stop Mode	Refer to Tire Pressure Monitor ECU Communication Stop Mode [10/2018 - 08/2021]