Traffic Information is not Displayed [10/2015 - 08/2019]: Procedure

1. Check which communication is not being used for displaying traffic information.

   HINT: 

   Display of traffic information received via HD traffic is given priority while in an HD radio service area.

   Result

   Result	Proceed to
   Traffic information using HD radio communication is not displayed.	A
   Traffic information using LEXUS App Suite function communication is not displayed.	B

Result: 

B 

See step  3

Result: 

A 

See step  2

1. Check for symptoms (poor sound quality, sounds cannot be heard, etc.) during conventional FM radio broadcasting.

   Result

   Result	Proceed to
   Symptoms occur.	A
   Symptoms do not occur.	B

Result: 

A 

GO TO "RADIO BROADCAST CANNOT BE RECEIVED OR POOR RECEPTION" IN PROBLEM SYMPTOMS TABLE. Refer to  PROBLEM SYMPTOMS TABLE [10/2015 - 03/2018]  , or refer to  PROBLEM SYMPTOMS TABLE [03/2018 - 08/2019] 

Result: 

B 

See step  5

1. Check for symptoms (cellular phone cannot be registered, applications cannot be started, etc.) with an ordinary LEXUS App Suite function.

   Result

   Result	Proceed to
   Symptoms occur.	A
   Symptoms do not occur.	B

Result: 

A 

GO TO CELLULAR COMMUNICATION. Refer to  HOW TO PROCEED WITH TROUBLESHOOTING [10/2015 - 08/2019] 

Result: 

B 

See step  4

1. Check if the navigation system is set to receive traffic information using LEXUS App Suite function communication as well as HD radio communication.

   OK

   The navigation system is set to use LEXUS App Suite function communication.

   Result

   Proceed to
   OK
   NG

Result: 

NG 

END 

Result: 

OK 

See step  5

1. Check if the display setting of traffic information on the navigation screen is on.

   OK

   The display setting of traffic information is on.

   Result

   Proceed to
   OK
   NG

Result: 

NG 

END 

Result: 

OK 

See step  6

1. Check that the current position of the vehicle is within the HD traffic or LEXUS App Suite function coverage area.

   OK

   Vehicle is within coverage area.

   Result

   Proceed to
   OK
   NG

Result: 

NG 

MOVE TO WITHIN COVERAGE AREA (FOR LATEST COVERAGE AREA, CHECK WITH RADIO STATION) 

Result: 

OK 

See step  7

1. Check if the traffic information that is currently not displayed can be displayed at the scale shown in the table below.

   Traffic Information to be Displayed	Display Scale
   Traffic information list	1:1280000 or below
   Traffic information icon (Closed Road, Accidents, Danger, Road Conditions, Road Works, Weather)	1:640000 or below
   Traffic information icon (Stationary Traffic Jam, Delays, Parking, Other)	1:80000 or below

   OK

   Traffic information can be displayed.

   Result

   Proceed to
   OK
   NG

Result: 

OK 

END 

Result: 

NG 

REPLACE RADIO RECEIVER ASSEMBLY. Refer to  REMOVAL [10/2015 - 08/2016]  , or refer to  REMOVAL [08/2016 - 03/2018]  , or refer to  REMOVAL [03/2018 - 08/2019]